Verizon

4.8
788 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Baxter, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 14203 Edgewood Dr.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable

Location

Verizon
14203 Edgewood Dr, Baxter, MN
56425, United States

Hours

Reviews

4.9
782 reviews
5 stars
726
4 stars
28
3 stars
9
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of Abby, Kenzie, and Brandy as standout employees.

Efficiency

Many reviews highlighted the quick and efficient service provided by the staff, making the phone upgrade and purchase process smooth and hassle-free.

Knowledgeability

Staff members were frequently noted for their expertise in explaining products, plans, and troubleshooting issues, enhancing the overall customer experience.

Follow-Up Support

Several customers appreciated the follow-up support provided by staff, ensuring that their questions were answered even after the initial visit.
  • LH
    Libby Hartman
    Dec 26, 2025
    5.0
    Stephanie was amazing!! She was so happy to help us and knowledgeable on our upgrades and what they all entailed. She was able to answer all of our questions and made sure that we were completely satisfied before we left. She was an absolute joy!
  • NE
    Nolan Elbert
    Dec 21, 2025
    5.0
    When you go to the Baxter Verizon you must ask for Kenzie! She is the best Verizon assistant I’ve ever had the pleasure of being helped by and she needs a promotion!
  • DW
    Dianandoug Westley
    Dec 19, 2025
    5.0
    Brandy is our 5 star retailer. She takes the time to find the best deals for you, and it doesn't stop when she leave work, I had a glitch with my phone, as I always do , I am not tec savey, she walked me through it, and I was amazed as always with her patients in explaining and teaching me how to fix what I messed up. Thank you again 💓 Brandy at Wireless Zone in Baxter next to 5 guys!
  • MD
    Merissa Durbin
    Dec 18, 2025
    5.0
    A+ experience! My phone was due for an upgrade and I know little to nothing about phone plans; Abby was exceptional. She was patient in answering all of my questions, and guided me through every step very clearly. I felt like I mattered to her and it was truly refreshing! She was very professional and provided a seamless transaction for us! Thanks Abby! The environment itself was clean and welcoming!
  • CF
    Candy Fate
    Dec 18, 2025
    5.0
    Kenzie was amazing!! She took care of everything for us. Good communication in store and by phone. Super fast, but not sloppy. Very knowledgeable, but was not afraid to double check things with her manager. We have technology, but are not necessarily super tech savvy and she was able to "dumb it down" for me when I asked. Not everyone can simplify things like that. Everyone there was very welcoming. We will definitely be returning to this place before going anywhere else for sure. We are incredibly grateful!

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Baxter offer?

Verizon Wireless Zone in Baxter offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and excellent customer service for both consumers and businesses.

What are the operating hours for the Verizon Wireless Zone store in Baxter?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.