Verizon

4.8
254 reviews
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Business Details

1407 1st Ave Sw, Austin, MN
55912, United States
(507) 440-8555
https://shop.wirelesszone.com/mn/austin/1407-1st-ave-sw
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Austin, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1407 1st Ave Sw.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupNot available
  • Wheelchair accessible entranceAvailable

Location

Verizon
1407 1st Ave Sw, Austin, MN
55912, United States

Hours

Reviews

4.8
251 reviews
5 stars
227
4 stars
10
3 stars
3
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Dakota, Gabriel, and Aubyrne.

Efficiency

Many reviews highlighted the fast and efficient service provided by the staff, making the customer experience smooth and enjoyable.

Store Environment

The store was noted for being clean and organized, contributing positively to the overall customer experience.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to issues with promotions and customer service, indicating room for improvement.
  • JC
    Jen C
    Jan 3, 2026
    5.0
    Antonio was amazing! He st me up with a new phone as I 🫳 mine and broke the back and screen. He was vet helpful and I am grateful for his help. Also got everything transferred to the new phone and set up my new watch! Awesome job Antonio!
  • JE
    Joseph Ewing
    Jan 2, 2026
    5.0
    Outstanding service from Dakota and his team. Helped me find the right device for the most affordable amount! Got in and out of there pretty quick too!
  • MR
    Madi Rysavy
    Jan 1, 2026
    5.0
    Getting a new phone isn’t always the most fun experience but the crew at this location made it quick and easy! Dakota was very knowledgeable and helpful. He was able to answer all our questions and was patient with our lack of technology knowledge! Thank you!!!
  • RL
    Ray Lucero
    Dec 30, 2025
    5.0
    I just want to give a shoutout to Dakota at Verizon. From the moment I walked in, he provided great customer service and made the whole process quick and easy. He was knowledgeable, efficient, and respectful of my time. Dakota answered all my questions clearly and got everything taken care of faster than I expected. If you’re going to Verizon, I highly recommend asking for Dakota
  • DB
    D B
    Dec 29, 2025
    5.0
    My husband and I dares to try our hand at upgrading our phones on Christmas weekend. Not only did they have exactly what we were looking for Dakota made it easy! Seriously this guy didn’t miss a beat. If you’re looking for knowledgeable and expedient customer service call Dakota at Verizon South!
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Frequently Asked Questions About Verizon

Where is the Verizon Wireless Zone store located in Austin?

The Verizon Wireless Zone store is located at 1407 1st Ave SW, Austin, MN 55912.

What are the operating hours of the Verizon Wireless Zone in Austin?

The store is open Tuesday through Saturday from 10:00 AM to 5:00 PM and closed on Sundays and Mondays. Holiday hours vary, typically opening earlier and closing later.