Business Details
1801 14th St Nw, Austin, MN
55912, United States
Certified by Verizon • Feb 22, 2026
(507) 481-1000
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Austin, MN. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
460 reviews
5 stars
365
4 stars
37
3 stars
15
2 stars
7
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and knowledgeable, often going above and beyond to assist.
Sales Experience
Many reviews highlighted positive experiences during phone purchases, with staff providing clear explanations and support.
Service Issues
Some customers reported frustrations with service delays and upselling tactics, leading to dissatisfaction with their experiences.
Store Environment
The store was generally described as clean and welcoming, although some customers noted long wait times due to limited staff.
- CWColleen Weimer4 days ago5.0A very helpful, polite young man, full of smiles, a real pleasure to have his knowledge.
- JCJenny ChristensenFeb 18, 20265.0The gentleman that assisted me was extremely helpful and provided excellent customer service.
- DBDean BendtsenJan 25, 20265.0The Tech that helped me was great. I got there pretty close to closing time on a Sunday evening and he was more than willing too stay late and help me complete my order.
- ASAmy R. SmithJan 11, 20265.0Great service and knowledge
- RLREX LAWSONDec 26, 20255.0Othow was very helpful and I ended up going home with a new phone.
Frequently Asked Questions About Verizon
What types of products does the Verizon store in Austin, MN offer?
The Verizon store offers a wide range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon at 1801 14th St Nw, Austin, MN?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Which payment methods are accepted at the Verizon retail store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store offer in-store pickup?
Yes, the store offers in-store pickup services for customers.
Is there free Wi-Fi available at the Verizon store in Austin?
Yes, free Wi-Fi is available for customers inside the store.
Can I recycle my old electronics at the Verizon store?
Yes, the Verizon store accepts electronic recycling.
What types of services does the Verizon store provide?
They provide new lines, upgrades, new devices, and accessories.
What are some nearby dining options for customers visiting the Verizon store?
Nearby dining options include Bella Victoria Italian Cuisine, Applebee's Grill + Bar, and KFC, offering Italian, American, and fast food choices respectively.
Are there any fitness or wellness centers near the Verizon store in Austin?
Yes, Lewis Physical Therapy and Fitness Center and Full Force CrossFit are nearby for fitness and physical therapy needs.
Where can customers find shopping options around the Verizon store?
Nearby shopping options include Austin Town Center, Hobby Lobby, Joann Fabric and Crafts, and Younkers department store.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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