Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Austin, MN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
450 reviews
5 stars
359
4 stars
37
3 stars
16
2 stars
7
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Sales Experience
Customers reported positive experiences with the sales process, noting that staff were patient and provided clear explanations, leading to successful purchases.
Service Issues
Some customers expressed frustration with service-related problems, including billing issues and long wait times, indicating a need for improvement in these areas.
Store Environment
The store was generally described as clean and welcoming, contributing to a pleasant shopping experience.
- ASAmy R. Smith1 day ago5.0Great service and knowledge
- RLREX LAWSONDec 26, 20255.0Othow was very helpful and I ended up going home with a new phone.
- PIPayItForward IncDec 11, 20255.0Extremely helpful and always friendly. No matter how challenging the task at hand, they being resolution
- CCCarolDec 8, 20255.0Othow was professional, personable and patient with all our questions. Verizon has a great staff at this location.
- MAMarijo AlexanderDec 4, 20255.0Dakota at the Austin, MN Verizon store provided excellent customer service. I came in to buy a new case & screen protector, and left with a new 2025 phone. Amazing! He was patient, and explained the process as it was happening. He went above& beyond. Kudos!!
Frequently Asked Questions About Verizon
What types of products does the Verizon store in Austin, MN offer?
The Verizon store offers a wide range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon at 1801 14th St Nw, Austin, MN?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Which payment methods are accepted at the Verizon retail store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store offer in-store pickup?
Yes, the store offers in-store pickup services for customers.
Is there free Wi-Fi available at the Verizon store in Austin?
Yes, free Wi-Fi is available for customers inside the store.
Can I recycle my old electronics at the Verizon store?
Yes, the Verizon store accepts electronic recycling.
What types of services does the Verizon store provide?
They provide new lines, upgrades, new devices, and accessories.
What are some nearby dining options for customers visiting the Verizon store?
Nearby dining options include Bella Victoria Italian Cuisine, Applebee's Grill + Bar, and KFC, offering Italian, American, and fast food choices respectively.
Are there any fitness or wellness centers near the Verizon store in Austin?
Yes, Lewis Physical Therapy and Fitness Center and Full Force CrossFit are nearby for fitness and physical therapy needs.
Where can customers find shopping options around the Verizon store?
Nearby shopping options include Austin Town Center, Hobby Lobby, Joann Fabric and Crafts, and Younkers department store.