Verizon

4.8
693 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Wyoming, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5811 Byron Center Ave Sw.

Location

Verizon
5811 Byron Center Ave Sw, Wyoming, MI
49519, United States

Hours

Reviews

4.8
689 reviews
5 stars
639
4 stars
13
3 stars
5
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, friendly, and knowledgeable, often going above and beyond to assist.

Efficiency

Many reviews highlighted the quick and efficient service, with customers appreciating the minimal wait times and smooth processes.

Product Knowledge

Staff demonstrated a strong understanding of products and services, effectively answering questions and providing valuable recommendations.

Store Environment

The store was noted for being clean and welcoming, contributing to a positive shopping experience.

Recommendation

Numerous customers recommended the store to others, citing their positive experiences and satisfaction with the service.
  • JB
    Jenil Lorenzo Baez
    1 day ago
    5.0
    Tommy and Michael had extraordinary customer service and were so kind and patient to have helped me with my phone problems. I had a really good experience at this Verizon store and would come back again for any future appointments!! 10/10
  • TT
    Thomas-Tri Truong
    4 days ago
    5.0
    Tommy and Jeremy were AWESOME! I took my wife in to help her do a phone upgrade and Tommy explained the entire scope of the deal to both me and my wife. He took his time thoroughly explaining to us what we were entitled to and it turns out that not only do we get a free phone, but we also managed to get myself a new smartwatch on top of it! We couldn’t be more pleased with the service they provided. Thanks again, Tommy and Jeremy!
  • KM
    Kathy Marshall
    4 days ago
    5.0
    I have really appreciated Verizon. They helped me with a new phone for me and my sister. Thomas was a real big help but they all were very kind and knowledge
  • KB
    Kendall Beck
    5 days ago
    5.0
    I’ve gone here for 4 years and the service associates have always been amazing and super helpful!
  • CB
    Conni Bloomer
    Nov 2, 2025
    5.0
    Thomas Rawdon helped my entire adult family navigate the best phone upgrade and plan that worked the best for each of us. Also he asked multiple times if there were any additional questions that each of us had multiple times. He was very knowledgeable and clear in his explanation to each one of us.

Frequently Asked Questions About Verizon

What wireless services and products does Verizon Wireless Zone in Wyoming offer?

Verizon Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service with Verizon 5G coverage.

Where is Verizon Wireless Zone located in Wyoming, MI?

The store is located at 5811 Byron Center Ave Sw, Wyoming, MI 49519, next to Quinzos in Bayberry Market.