Does Best Buy offer curbside pickup services?

Yes, Best Buy offers curbside pickup services for customer convenience.

Can I get Geek Squad support at this Best Buy location?

Yes, this Best Buy location provides Geek Squad support and services for all your tech needs.

Is the Best Buy store wheelchair accessible?

Yes, Best Buy has a wheelchair accessible entrance to accommodate all customers.

What payment methods are accepted at Best Buy Wyoming?

Best Buy accepts payment by debit cards and checks, and does not require cash-only payments.

Does this Best Buy location recycle electronics?

Yes, Best Buy offers electronics recycling services at this location.

Are appointments required for services at Best Buy Wyoming?

No, appointments are not required for services at this Best Buy location.

What nearby stores can I visit along with Best Buy for home essentials?

Near Best Buy, you can visit Ashley and Bed Bath & Beyond for furniture and home essentials.

Where can I find shipping and courier services near Best Buy Wyoming?

UPS Access Point locations are nearby, providing convenient courier and shipping services near Best Buy.

What entertainment and hobby shops are close to Best Buy in Wyoming?

You can visit GameStop for video games and toys, and Michaels for arts and crafts supplies nearby Best Buy.

Brand Certified

Best Buy

4.1

(2589 reviews)

Get Directions Call Website

Business Details

4830 Wilson Ave SW, Wyoming, MI

49418, United States

(616) 532-2024

https://stores.bestbuy.com/mi/wyoming/4830-wilson-ave-sw-464.html/?ref=NS&loc=ns100

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy

Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

Requires appointmentNot available
DebitAvailable
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Wheelchair accessible entranceAvailable

Location

Best Buy

4830 Wilson Ave SW, Wyoming, MI

49418, United States

Get Directions

Hours

Monday10:00 AM - 8:00 PM

Tuesday10:00 AM - 8:00 PM

Wednesday10:00 AM - 8:00 PM

Thursday10:00 AM - 8:00 PM

Friday10:00 AM - 8:00 PM

Saturday10:00 AM - 8:00 PM

Sunday11:00 AM - 7:00 PM

Reviews

4.1

2,589 reviews

5 stars

1,376

4 stars

640

3 stars

234

2 stars

1 star

242

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and unhelpful management.

Product Availability

Customers noted that the store often had limited stock and merchandise compared to previous visits.

Geek Squad Issues

Several reviews highlighted dissatisfaction with Geek Squad services, including inadequate repairs and poor customer support.

Helpful Staff

Despite negative experiences, some customers praised specific employees for their helpfulness and product knowledge.

Return Policy Concerns

Customers expressed frustration with the strict return policy and perceived inflexibility, particularly for elderly customers.

MB
martin bourne
3 days ago
5.0
Easy pick up, they brought it right out and helped me load it. I waited 1 minute or so, then they brought it to me. All were helpful and nice.
JT
Jake Thows
5 days ago
5.0
Went in not knowing which headset I would need, employee narrowed a couple down for me, I bought one I am happy with. Thanks.
EB
Ed Brewer
Feb 10, 2026
1.0
14 day return policy is the biggest joke I have ever heard. Not sure why they have Geek Squad because all they due is ship their Tvs to Chicago while you wait, and wait. Merchandise that is under warranty should be replace on the spot, not shipped out for months. They should at.least give you a free loaner like the car dealerships. I was helped by store mangager CT, no customer service skills at all and he is the store manger. I wouldn't trust him to manager the Snack Bar at the local Skating Rink, let alone Best Buy. YiKES! I will never shop here again and tell all my friends . Just a poorly run company that Corporate needs to pay a visit. Just terrible. Best Buy will respond to this like they do everyone else and nothing get resolved. JUST A JOKE!!!!!!!!!!!!!!!!!!!!
GM
Grant Miller
Feb 1, 2026
4.0
I had done an online research for free recycling of flat screen TVs and Best buy came up more than once. I went to the store and asked how to go about the process of recycling it when the associate at the front informed me that it was a $30 charge, but that they would be giving me a $30 gift card to essentially pay me back. I'm glad he made me aware of this before bringing my television into the store. I was not interested in receiving a $30 gift card for my $30 cash, so I took the TV elsewhere in the Grand Rapids area to be recycled for free.
TS
Travis Spaman
Jan 30, 2026
1.0
My 75-year-old parents purchased a modem from Best Buy. Due to unsafe winter road conditions and negative 20 wind chill temp the last 2 weeks, they were unable to leave the house to return it. On 1/30/26, when they went to return the item 18 days after delivery (only 3 days past Best Buy’s return policy) the store manager, Mason, refused the return. The only option offered was to pay $50 for a paid membership to “extend” the return window. Somehow, paying $50 suddenly makes an $80 item returnable. That tells you this isn’t about a return policy — it’s about monetizing returns. The policy is rigid until money is involved, then it instantly becomes flexible. This was not customer service, especially for elderly customers during winter conditions. It was a cash grab. We will not be doing business with Best Buy again, and I would strongly caution others before shopping at a store that requires paying extra just to return an item.