Best Buy

4.1
2589 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
4830 Wilson Ave SW, Wyoming, MI
49418, United States

Hours

Reviews

4.1
2,589 reviews
5 stars
1,377
4 stars
640
3 stars
234
2 stars
97
1 star
241

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as rude or unhelpful.

Product Availability

Customers expressed frustration over stock issues and difficulties finding specific items, despite some noting a good selection overall.

Repair Services

Experiences with repair services were largely negative, with complaints about delays and poor communication.

Return Policy

Customers were dissatisfied with the strict return policy, particularly regarding items that were unopened or slightly past the return window.

Positive Experiences

Several customers highlighted positive interactions with specific employees who provided excellent service and support.
  • EE
    Edward
    2 days ago
    5.0
    By mini fridge died and I needed a new one. Online was too expensive and would take too long. I swung into the store, pointed it the one I wanted, someone rang me up for it, And they brought it out to my car. The whole process took 20 minutes, and it was cheaper than buying it online. Plus I got the benefit of not having my food rot while I wait. 10 out of 10 would buy a mini fridge here again
  • PW
    pat w
    2 days ago
    1.0
    Had a Geek squad come to my home to set up windows 11 on computer I ordered from Dell. He did very little and within two weeks I was hacked...took computer to IT specialist and found two malicious softwares were installed on my computer. Allowed others to access all my accounts. He was the " ONLY" one to touch the computer....IT man said he really messed up my computer as well as placing this software... currently seeking legal advice. STAY away from Geek Squad. Please !
  • KS
    Kaitlyn Smyth-Mayfield
    5 days ago
    5.0
    Staff is always helpful and knowledgeable. Most folks here seem to work in departments where they have genuine interest and experience in their products on a personal level. I went in yesterday to get us a replacement face pad for our Quest and walked out with a week's worth of new knowledge to test and try. Last Christmas I was looking for a 42 inch budget brand tv for my daughter. They helped me find a like-new LG 55 in 4k open box option for under budget.
  • ST
    Scott Tenelshof
    Dec 29, 2025
    5.0
    We had an issue with our washer after having it for only a short period of time. The manager C.T. was super helpful, quick to find a resolution, assuring us he was there to take care of us and keep us happy best buy consumers. Every appliance and electronic in our home has been purchased through best buy, and the follow through yesterday from him is the exact reason we will continue to only purchase everything we can there to have this kind of support.
  • JK
    jon krause
    Dec 26, 2025
    1.0
    The female manager that was working on December 26th 2025, was very rude and called me a liar when I had receipt to prove what I was saying

Frequently Asked Questions About Best Buy

Where is Best Buy located in Wyoming, MI?

Best Buy is located at 4830 Wilson Ave SW, Ste 100, Wyoming, MI 49418, US.

What are the operating hours of Best Buy in Wyoming, MI?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.