Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Whitehall, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1315 E Colby St.
Location
Hours
Reviews
4.9
641 reviews
5 stars
615
4 stars9
3 stars4
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of George and Ryan as standout employees.
Customer Service
Many reviews highlighted exceptional customer service, with staff going above and beyond to assist customers, including staying after hours and providing thorough explanations.
Efficiency
Customers noted quick and efficient service, with many stating that their phone upgrades and setups were completed in record time.
Professionalism
The staff was frequently described as professional and courteous, creating a positive atmosphere for customers.
Problem Resolution
Several reviews mentioned the staff's ability to resolve issues effectively, with George being particularly noted for his patience and problem-solving skills.
- JJJoNov 1, 20255.0Great experience with Lucas in Whitehall. He saved us money on our monthly bill and set us up quick and efficiently! Thanks Lucas!
- ESEdward SkelletrixOct 29, 20255.0Wow these guys are great at their jobs I love this Verizon
- JKJeol KatOct 29, 20255.0I had issues with my flip phone and got a new iPhone and Apple Watch! Ryan made it so easy to get it set up and on my account! Ryan also made it possible to make my bill cheaper and get me set up good!
- SSSammy SnakeOct 29, 20255.0Wow I love this store and the manager! Sold me a phone to take photos of my dog who I love!
- TNTom NielsenOct 20, 20255.0We stopped in to get a new phone last week and I can't say enough about how accommodating and easy to work with Ryan was. I recommend them highly. Thanks again, Ryan
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Whitehall offer?
Verizon Wireless Zone in Whitehall offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They support both consumers and businesses with the latest Verizon network coverage including 5G service.
Where is the Verizon Wireless Zone located in Whitehall, MI?
The Verizon Wireless Zone is located at 1315 E Colby St, Whitehall, MI 49461, United States.
What are the operating hours of Verizon Wireless Zone in Whitehall?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone in Whitehall offer in-store and curbside pickup?
Yes, they offer both in-store pickup and curbside pickup services.
Can I schedule an appointment or service at the Verizon store online?
Yes, you can schedule appointments online at https://wirelesszone.com/appointments/.
Which brands does Verizon Wireless Zone Whitehall carry?
The store carries brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, Kyocera, JBL, Jabra, iPhone, iPad, Galaxy, HUM, Android, Speck, ZTE, Nokia, Alcatel, Popsockets, AirPods, iFrogz, Urbanista, Cellhelmet, Belkin, and Mophie.
What services are available for business customers at Verizon Wireless Zone?
Business customers can access Verizon business accounts, new lines, upgrades, free bill analysis, device activation, device financing, and Verizon wireless plans including unlimited and prepaid options.
What nearby places can I visit when I come to Verizon Wireless Zone in Whitehall?
Nearby places include BIGGBY Coffee and Colby's Cafe & Brew for coffee and meals, and Eye Care One for optometrist services. Customers can enjoy a coffee break before or after visiting the Verizon store or get eye care nearby.
How can nearby transit or services help me visit Verizon Wireless Zone?
The UPS Access Point location is nearby for convenient package drop-off or pickup. Additionally, nearby gas stations like Shell and truenorth can facilitate your travel to the store.
Are there any local hotels or accommodations close to Verizon Wireless Zone in Whitehall?
Yes, nearby lodging options include Rodeway Inn and Econo Lodge Whitehall near Michigan's Adventure, convenient for visitors who need accommodation during their visit to the area.