The tech's are always polite and knowledgeable but there just aren't enough of them working.
During my first visit, I needed a charger for the new tablet I purchased on-line. I thought it would be an off-the-shelf item but I was told by the greeter that I had to get it at the Geek Squad.
Of course I didn't have an appointment so there were 3 people in-line ahead of me, NBD. Then as soon as they finish the person at the counter, instead of helping the next in- line, they'd ask if anyone had an appointment. My 2 minute purchase turned into a 2 hour waiting time. NOT HAPPY!
MM
Missy Missy
Mar 22, 2024
1.0
Be careful taking a computer to this store for repair. I Took my computer in to the Westland store on Wednesday. My computer would not turn on. Switch I felt had been going for a while. sometimes it was hard to turn on. The person behind the counter Dark hair, beard and glasses took a look at it. He plugged it in and couldn't get it to turn on. He took it into the back for 5-7 minutes and came out. He said it could be the Mother Board, Switch or short in the Mother Board. He told me I needed to upgrade it. He could take everything off of the hard drive and transfer it. It was a DELL PC and XPS model. I knew it wasn't the Mother Board as I had a computer with a bad one before and it was working just fine. He wouldn't install a new switch and try it. Recommend I take it to a computer store and recommended someone another computer store. I know why now I took it home and my son came over and manually blew on the thick dust under the switch and it came right on. He then used a blower just for this and it's fine. This was an expensive computer 7 years old I get it but I bought as much memory as I could when I bought it. Had a computer worked on there years ago and they did a good job. something has changed there. i also found out today that someone else took there computer there and ended up buying a new one. Never again.
WG
Wendell G.
Nov 23, 2016
1.0
Geek squad is a bunch of hacks. Go to a regular computer store for service.
Geek Squad in Westland provides tech repair, setup, and support services including cell phone repair, computer repair, data recovery, appliance and television repair, and computer support.
Where is Geek Squad located in Westland, MI?
Geek Squad is located at 35100 Central City Pkwy, Westland, MI 48185, USA.
What are the opening hours of Geek Squad in Westland?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
How can I schedule a service with Geek Squad at Best Buy in Westland?
You can schedule a service with Geek Squad either in-store at Best Buy or online through their website.
What is the contact number for Geek Squad in Westland?
You can contact Geek Squad in Westland by calling +1 734-525-0334.
Does Geek Squad have any special deals currently available?
Yes, Geek Squad at Best Buy is featuring Black Friday deals available online at their store's website.
What nearby places can I visit before or after my appointment at Geek Squad?
You can visit nearby places such as Denny's for breakfast or Sonic Drive-In for fast food, both convenient dining options near Geek Squad.
Are there any shopping options near Geek Squad in Westland?
Yes, near Geek Squad you can shop at Best Buy, Ashley Furniture, Bed Bath & Beyond, and Mattress Firm for a variety of electronics, furniture, and home goods.
Where can I find banking or ATM services close to Geek Squad?
Nearby banking facilities include Chase Bank, Bank of America, and ATMs such as Cash2Bitcoin ATM and Bank of America ATM for your financial needs.
What medical services are available near Geek Squad in Westland?
Nearby medical centers include Village Medical, Westland Quality Health Care, Dr Kane & Associates P.C., and Henry Ford OptimEyes Super Vision Center for a range of health and medical services.