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Cricket Wireless Authorized Retailer

4.1
(186 reviews)

Business Details

2410 S Wayne Rd, Westland, MI
48186, United States
(734) 329-2900
https://www.cricketwireless.com/stores/mi/westland/2410-s-wayne-rd

About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Westland store today.

Location

Cricket Wireless Authorized Retailer
2410 S Wayne Rd, Westland, MI
48186, United States

Hours

Reviews

4.1
186 reviews
5 stars
123
4 stars
16
3 stars
12
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Chris and Bobby received high praise for their helpfulness, others were reported as rude and unprofessional.

Product Knowledge

Several customers noted that staff members were knowledgeable and provided helpful information about products and services.

Sales Experience

Some customers had positive experiences with the sales process, feeling well taken care of, while others reported feeling pressured or dismissed.

Store Environment

The store atmosphere received positive remarks for being pleasant and welcoming, although some customers experienced long wait times.
  • DL
    Daniel Lively
    Jan 6, 2026
    5.0
    Sal was awesome and helpful
  • JD
    jessica diaz
    Sep 24, 2020
    5.0
    Nice store. Chris is so helpful.
  • ZZ
    Zeldaanimefreak
    Aug 19, 2020
    5.0
    Store manager is super nice name is Chris, helpt me with all my needs! Will be back again 😀
  • PG
    Pooja Gandher
    Mar 30, 2019
    2.0
    Decent place and decent service. The owner tried to tell me that he was not selling me the iPhone, unless I bought $200.00 in accessories with the phone. Almost walked out.
  • MS
    Michael Schwenger
    Aug 16, 2017
    1.0
    The cricket dealer's are always there if you want to buy a new line but at the moment when you need to cancel it then they tell you to call Cricket. Then need to wait online to get service. Coorporate America - the customer is not the king. It's outsourcing to the customer, the customer is doing the foot work.

Brand Certified Facts from Cricket Wireless Authorized Retailer

Cricket Wireless Authorized Retailer partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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