Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
4,783 reviews
5 stars
2,564
4 stars
1,163
3 stars
494
2 stars
184
1 star
378
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being unresponsive or unprofessional.
Product Availability
Customers reported issues with product availability and order fulfillment, including incorrect stock information and delays in delivery.
Store Environment
Feedback on store cleanliness and organization was varied, with some customers noting a cluttered environment and others appreciating the well-stocked shelves.
Pricing and Deals
Many customers appreciated the competitive pricing and good deals available, although some felt prices were too high compared to competitors.
- MSMelvin Babbs (Silver_Surfuh)2 days ago2.0I literally had to call and talk to customer service as I walked around the store. Not one in-store associate ever approached me and asked if I needed help. A couple looked my way, but once we made eye contact the turned their heads and looked away. This was before I called customer service. That being said, customer service on the phone was amazing and saved this review from being 1 star!
- MLManko Mobile Auto LLCJan 5, 20264.0when it’s slightly busy it’s almost like you can’t find someone to help you, when they’re slow everybody keeps asking if they can help you but overall the people are helpful when you need info on certain tech/electronics or appliances and they usually keep the place well stocked in inventory
- RMRonald MertzJan 4, 20265.0Very helpful. Took a while to find product.
- DTd tomalaDec 23, 20255.0My Zagg screen was looking pretty rough. Didn't have my screen so they found a suitable Zagg screen. It was a little short on the bottom. Works for me.
- MMMichaelaDec 3, 20251.0I purchased a MacBook Air on Saturday, 11/29/2025. At first, my order said it would be ready for pickup that same day. Since I was out of town, I changed the pickup method to delivery. On Monday, I started receiving tracking updates saying it would arrive on 12/1, but by the end of the evening Roadie reported that the delivery was canceled. The same thing happened again on Tuesday. Now it’s Wednesday, a new Roadie delivery gig was created at 6 a.m., and as of 7:42 p.m. my order is still listed as “in progress.” At this point, it feels like I was charged a lot of money for an item I may never receive. I am truly disgusted by this entire process.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Westland?
Best Buy in Westland offers a wide selection of TVs, computers, appliances, and more, along with expert advice and Geek Squad support.
What are the store hours for Best Buy in Westland?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Westland offer curbside pickup?
The store offers curbside pickup services making it convenient to pick up your orders without entering the store.
Is Best Buy in Westland wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers with mobility needs.
Can I get my electronics repaired at Best Buy in Westland?
Yes, Best Buy provides service repair and Geek Squad support to help with your electronic repairs and technical needs.
What types of payment does Best Buy in Westland accept?
They accept debit cards and checks and do not require cash only payments.
Are appointments required for shopping at Best Buy Westland?
No, appointments are not required; you can shop in-store freely during open hours.
What nearby places can I visit around Best Buy Westland after shopping?
Near Best Buy, you can visit Denny's for breakfast or brunch, Sonic Drive-In for quick fast food, and Ashley furniture store for home furnishings.
Where can I find additional technology support near Best Buy Westland?
Geek Squad, located nearby, offers mobile phone, telecommunications services, and computer repair support to complement your visit to Best Buy.
Are there convenient financial services near Best Buy Westland?
Yes, you can access banking services at Bank of America and Chase Bank, both located close to Best Buy for your financial needs.