Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in West Bloomfield, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
415 reviews
5 stars
364
4 stars
11
3 stars
8
2 stars3
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while many praised staff like Nick and Ralph for their helpfulness and knowledge, others reported poor experiences with unresponsive employees.
Staff Knowledge
Several customers highlighted the staff's expertise and ability to assist with various issues, particularly praising Nick and Ralph for their efficiency.
Store Environment
The store was generally described as clean and well-organized, contributing positively to the customer experience.
Sales Practices
Some customers expressed concerns about transparency in pricing and additional fees, indicating a need for clearer communication regarding costs.
- MCMarge ClarkeDec 15, 20255.0I went into the store because you're online was horrible. The store was absolutely great.
- GLGrace LarsonDec 5, 20255.0Good service
- DAdjamel abdellaouiDec 1, 20255.0Nick took care of me
- JRJulie R.Nov 28, 20255.0Nick was so sweet and patient with me while I figured out which phone I wanted. He even upgraded me to the next best thing for pretty much free. Texted me as soon as my new phone got there. Nice clean store. Very attentive and knowledgeable staff. Thank you, Nick!
- LSLorraine SolomonNov 21, 20255.0These guys are very patient and helpful
Frequently Asked Questions About Verizon
What products does Verizon in West Bloomfield offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What services can I get at Verizon in West Bloomfield?
You can get new lines, upgrades, new devices, and accessories at this store.
What are the store hours for Verizon in West Bloomfield?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon in West Bloomfield offer in-store pickup?
Yes, Verizon offers in-store pickup service.
What payment options are accepted at Verizon in West Bloomfield?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands does Verizon in West Bloomfield carry?
They carry Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands including Casemate and Otterbox.
Does Verizon in West Bloomfield provide free Wi-Fi to customers?
Yes, the store offers free Wi-Fi to its customers.
What nearby places can I visit after shopping at Verizon in West Bloomfield?
You can visit places like Frutta Bowls for healthy food, Uptown Parthenon for Greek cuisine, or Yoz Yogurt for frozen yogurt and smoothies.
Are there any nearby beauty or spa services near Verizon in West Bloomfield?
Yes, Touch of Europe Day Spa and TJ Nails & Spa are nearby for beauty and spa treatments.
What local amenities are near Verizon in West Bloomfield that could be useful for visitors?
Nearby amenities include Hallmark for gifts, Alpine Cleaners for laundry services, and The Little Gym of West Bloomfield for children's activities.