Verizon

4.4
213 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Washington Township, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
65920 Van Dyke Rd, Washington Township, MI
48095, United States

Hours

Reviews

4.5
207 reviews
5 stars
174
4 stars
8
3 stars
5
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting their helpfulness, patience, and professionalism.

Staff Knowledge

Several reviews noted the staff's extensive knowledge about products and services, which contributed to a positive customer experience.

Mixed Experiences

While many customers had positive interactions, there were also reports of negative experiences, including issues with unauthorized account changes and rude behavior from some employees.

Store Environment

Customers appreciated the clean and organized store environment, which added to their overall satisfaction.

Recommendation

A significant number of customers expressed their intention to return and recommend the store to others, indicating a strong loyalty to the location.
  • JR
    Jenny Rickert
    3 days ago
    5.0
    Milad was amazing and took his time to make sure everything was perfect! He was patient and gave me his undivided attention. I will definitely be back. Thank you Milad for everything! Love, your very happy customer!
  • JR
    Julie russo
    4 days ago
    5.0
    Milad was very patient and was diligent to take care of my phone issues.
  • HS
    Hannah Stevens
    4 days ago
    5.0
    We came in to purchase a new phone to repace a very old one. We needed to transfer the service from another provider as well. Donovin was patient, helpful and successful. We observed his demeanor as he dealt with several customers who were impatient and busy, as well as with his colleagues on line and via phone. Trying to accomplish what we and other customers do without personal help would be difficult if not impossible especially for elderly customers. I hope the corporate structure recognizes this, and gives credit to exceptional people like Donovin!!
  • HA
    Hussain Alghanemy
    Jan 5, 2026
    5.0
    Couldn't ask for better service. They go above and beyond
  • JK
    Jonathan Kucharski
    Jan 2, 2026
    5.0
    Wife and I visited this location right before Christmas to get our phones upgraded. Milad is awesome and took great care of us. Highly recommend him and this store for help!

Frequently Asked Questions About Verizon

What products and brands does Verizon offer at its Washington Township location?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more. The brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and others like Casemate, Otterbox, and PureGear.

What are the store hours for Verizon in Washington Township, MI?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.