Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Washington Township, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
197 reviews
5 stars
164
4 stars
8
3 stars
5
2 stars
4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Rick, Rita, Simon, and Hunter for their exceptional service.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their knowledge and ability to handle multiple customers efficiently.
Positive Experiences
Numerous customers reported positive experiences, often stating they would return to the store for future needs due to the excellent service received.
Concerns with Miscommunication
Some customers expressed frustration over miscommunication regarding account changes and billing, leading to negative experiences.
Store Environment
The store was described as clean and organized, contributing to a pleasant shopping experience.
- JCJustin CNov 11, 20255.0Rick was extremely helpful and provided excellent customer service. He went above and beyond to make sure our business account was setup efficiently and that we received any applicable discounts or promotions.
- JPJack PulteNov 8, 20255.0Armando, the store manager, was absolutely the best. Not only did he get my family the best deal, but he was also genuine and trustworthy. He’s extremely knowledgeable & his multitasking was out of this world!! I’ll be exclusively going through this store from here on out, and would highly recommend everyone do the same!
- VWVictoria WatsonOct 7, 20255.0I feel like leaving a review is important. I left my old phone company after many years because of too many issues. I went into this store with the assumption it wouldnt be much better but hopefully cheaper.. Not only was it MUCH cheaper, the staff is so lovely!!! I watched them help customers in a timely manner and have them leaving happier than they came in! Rick was so tentative with helping me. I got an amazing deal which i was super skeptical of but he insisted and wrote it all down for me along with his business card. A couple weeks go by and i had a bit of a concern.. I went in and spoke with Rick and he was just as kind as before. He double checked that everything was good and told me to come back if theres any other issues. We’re going on a month later and theres no issues! I love my service and all the deals i was promised I have gotten! No surprises!! Thanks Rick and team, you guys really helped me out and are good people.
- CBChris BancroftOct 4, 20255.0Great people easy to set up
- CIColleen IonsSep 26, 20255.0Wonderful service. Very nice and patient.
Frequently Asked Questions About Verizon
What products and brands does Verizon offer at its Washington Township location?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more. The brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and others like Casemate, Otterbox, and PureGear.
What are the store hours for Verizon in Washington Township, MI?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Washington Township offer in-store pickup for online orders?
Yes, in-store pickup is available for orders placed online at this Verizon location.
What payment methods are accepted at Verizon in Washington Township?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa payment options.
Does the Verizon store provide free Wi-Fi for customers?
Yes, the Verizon store offers free Wi-Fi to its customers.
Is Verizon in Washington Township sensitive to language needs?
Yes, the staff can assist customers in both English and Spanish.
Can customers recycle their old electronics at Verizon Washington Township?
Yes, the store offers an electronics recycling program for customers.
What nearby places can I visit before or after shopping at Verizon in Washington Township?
Near Verizon, you can visit Great Clips for a haircut, the Michigan Secretary of State's Office for DMV services, or enjoy a meal at Jimmy John's sandwich shop.
Are there dining options near Verizon in Washington Township?
Yes, there are several nearby dining options including Jimmy John's sandwich shop, Taco Bell Mexican restaurant, Arby's sandwich shop, and Art & Jake's Sports Bar & Grill.
What other retail or service businesses are located near Verizon in Washington Township?
Nearby you will find Sherwin-Williams paint store for home improvement, Dollar General for discount shopping, and several real estate agencies such as Trombetti Real Estate and Don Grant Real Living Kee.