Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Washington Township, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
207 reviews
5 stars
174
4 stars
8
3 stars
5
2 stars
4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting their helpfulness, patience, and professionalism.
Staff Knowledge
Several reviews noted the staff's extensive knowledge about products and services, which contributed to a positive customer experience.
Mixed Experiences
While many customers had positive interactions, there were also reports of negative experiences, including issues with unauthorized account changes and rude behavior from some employees.
Store Environment
Customers appreciated the clean and organized store environment, which added to their overall satisfaction.
Recommendation
A significant number of customers expressed their intention to return and recommend the store to others, indicating a strong loyalty to the location.
- JRJenny Rickert3 days ago5.0Milad was amazing and took his time to make sure everything was perfect! He was patient and gave me his undivided attention. I will definitely be back. Thank you Milad for everything! Love, your very happy customer!
- JRJulie russo4 days ago5.0Milad was very patient and was diligent to take care of my phone issues.
- HSHannah Stevens4 days ago5.0We came in to purchase a new phone to repace a very old one. We needed to transfer the service from another provider as well. Donovin was patient, helpful and successful. We observed his demeanor as he dealt with several customers who were impatient and busy, as well as with his colleagues on line and via phone. Trying to accomplish what we and other customers do without personal help would be difficult if not impossible especially for elderly customers. I hope the corporate structure recognizes this, and gives credit to exceptional people like Donovin!!
- HAHussain AlghanemyJan 5, 20265.0Couldn't ask for better service. They go above and beyond
- JKJonathan KucharskiJan 2, 20265.0Wife and I visited this location right before Christmas to get our phones upgraded. Milad is awesome and took great care of us. Highly recommend him and this store for help!
Frequently Asked Questions About Verizon
What products and brands does Verizon offer at its Washington Township location?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more. The brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and others like Casemate, Otterbox, and PureGear.
What are the store hours for Verizon in Washington Township, MI?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Washington Township offer in-store pickup for online orders?
Yes, in-store pickup is available for orders placed online at this Verizon location.
What payment methods are accepted at Verizon in Washington Township?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa payment options.
Does the Verizon store provide free Wi-Fi for customers?
Yes, the Verizon store offers free Wi-Fi to its customers.
Is Verizon in Washington Township sensitive to language needs?
Yes, the staff can assist customers in both English and Spanish.
Can customers recycle their old electronics at Verizon Washington Township?
Yes, the store offers an electronics recycling program for customers.
What nearby places can I visit before or after shopping at Verizon in Washington Township?
Near Verizon, you can visit Great Clips for a haircut, the Michigan Secretary of State's Office for DMV services, or enjoy a meal at Jimmy John's sandwich shop.
Are there dining options near Verizon in Washington Township?
Yes, there are several nearby dining options including Jimmy John's sandwich shop, Taco Bell Mexican restaurant, Arby's sandwich shop, and Art & Jake's Sports Bar & Grill.
What other retail or service businesses are located near Verizon in Washington Township?
Nearby you will find Sherwin-Williams paint store for home improvement, Dollar General for discount shopping, and several real estate agencies such as Trombetti Real Estate and Don Grant Real Living Kee.