Brand Certified
Verizon
3.8(752 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
5745 E 12 Mile Rd, Warren, MI
48092, United States
Certified by Verizon • Feb 22, 2026
(586) 578-0955
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/michigan/warren/warren-321225
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Warren for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.8
752 reviews
5 stars
423
4 stars
103
3 stars
39
2 stars
37
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff received praise for being helpful and knowledgeable, while others were criticized for rudeness and unprofessional behavior.
Wait Times
Customers frequently reported long wait times, often exceeding 45 minutes, even when the store was not busy.
Product Knowledge
Several customers highlighted the expertise of specific employees, noting their ability to assist with phone upgrades and troubleshooting.
Sales Practices
There were complaints about aggressive sales tactics, including being opted into services without consent and being pressured to purchase additional products.
Store Management
Management received criticism for not addressing customer concerns effectively and for perceived favoritism in service.
- NHNathan HumphriesFeb 19, 20265.0Shahidur is one of the best sales reps I've ever encountered. Gave me an amazing plan i couldn't be more than happy with my service. Edited: Steve is also the man!
- RMRylie McChesneyJan 10, 20265.0Shah was great. Had me in and out in 5 minutes max.
- THTroy HamptonDec 30, 20255.0Staff was very health full, Their was some waiting and the Staff I was waiting for was knowledgeable. I was also able to get someone who spoke language I needed to get my goal done. đź‘Ť Verizon!!
- AWAlexander WongDec 22, 20255.0I got my phone cases here and am satisfied. They even put them in a nice bag.
- DHDave HeardNov 30, 20251.0I called a day ahead to inquire about an individual line and prices compared to a business one and “What was Required”. The individual I spoke with a day prior made it clear for individuals plan process consisted of simple requirements; Drivers license and SSN and For The Business Plans the Articles Of Organization and TIN were required. The sales guy informed me the business line meant “ Two Cell phones” and of course I don’t need two phone so I had him run the individual plan for financing and I was declined and when I wanted to run it for a business plan I was denied the ability to apply because “ they had to run it combined” it being my consumer and credit like I’m incompetent to understanding what a consumer report and a credit report is and the difference between a TIN and SSN. Even tho I could produce my Business paperwork and TIN. Of course “they don’t know who I spoke with” a day prior and of course the weren’t there today go figure. I Do NOT RECOMMEND INQUIRING SERVICE THROUGH VERIZON For Discrimination and presumption that I’m incompetent being that I’m a Black Man.
Frequently Asked Questions About Verizon
What are the Verizon Warren store's regular opening hours?
The Verizon store in Warren is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Can I schedule an in-store appointment at the Verizon Warren location?
Yes, you can schedule an in-store appointment online or via the My Verizon app to visit the Warren store.
What products and brands are available at the Verizon Warren store?
The store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Verizon Warren store offer in-store pickup and delivery services?
Yes, customers can pick up online orders in-store, use express lockers, enjoy free 2-day shipping, or same-day delivery where available.
What types of plans and services does Verizon Warren provide?
They offer mobile plans, wireless internet plans including 5G home internet, and voice plans for personal and business needs.
What forms of payment are accepted at Verizon Warren?
Verizon Warren accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
Is free Wi-Fi available at the Verizon Warren store?
Yes, the store offers free Wi-Fi to customers during their visit.
What nearby dining options are available around Verizon Warren?
Nearby you can enjoy Estia Greek Street Food, Oasis Mediterranean Cuisine, Jersey Mike's Subs, Qdoba Mexican restaurant, Chili's Grill & Bar, and Sushi Bon for a variety of meal choices.
Are there any nearby service or repair shops near Verizon Warren?
Yes, nearby iFix Max offers mobile phone, tablet, and computer repair services, which can be convenient if your device needs servicing before or after visiting Verizon.
What nearby places could I visit for personal care while at Verizon Warren?
Nearby you can visit All Star Nails and Spa, Great Clips for haircuts, Sugaring NYC for waxing services, and Creative Concepts Hair Studio for beauty treatments.
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