Brand Certified
Best Buy
4.1(3304 reviews)
Certified by Best Buy • Mar 01, 2026
Business Details
45520 Utica Park Blvd, Utica, MI
48315, United States
Certified by Best Buy • Mar 01, 2026
(586) 726-5400
Certified by Best Buy • Mar 01, 2026
https://stores.bestbuy.com/mi/utica/45520-utica-park-blvd-402.html/?ref=NS&loc=ns100
Certified by Best Buy • Mar 01, 2026
About
Certified by Best Buy • Mar 01, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Mar 01, 2026
Hours
Certified by Best Buy • Mar 01, 2026
Reviews
4.1
3,304 reviews
5 stars
1,815
4 stars
779
3 stars
311
2 stars
95
1 star
304
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates significant issues with customer service, including rude staff, unhelpful interactions, and difficulty in reaching store representatives.
Product Issues
Several customers reported receiving defective products and faced challenges with returns and exchanges.
Staff Knowledge
While some customers praised knowledgeable staff, others experienced unhelpfulness and lack of assistance when seeking help.
Return Policy
The strict return policy received negative feedback, with customers expressing frustration over its limitations and lack of flexibility.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with specific staff members and appreciated the store's product selection.
- JCJ CrabbbyFeb 23, 20265.0Didn't have what I wanted in stock but still help me try to locate it.
- PRPat RidgeFeb 20, 20265.0I came into the Utica store quite late in the evening and Scott from the geek squad was so patient and helped me with my computer and my phone. Thank you, Scott
- SGSpiros greekFeb 19, 20263.0Haven't been here in years, decided to shop local since the price was the same, purchased a laptop, the girl kept trying to sell me another brand which was half the cost, but I kept telling her what I wanted and she kept trying to convince me on a cheaper one....im used to trying to upsell but downsell....thats a first. I wanted a chrome plus.....a Lenovo but was open to other brands if it was a chrome plus.....odd.
- AHAdam HouseFeb 14, 20265.0Shout out to Jordan, Brooklen, and Drew (Geek Squad)!!! We switched phones and carriers and Jordan and Brooklen were absolute rock stars!!! I switched computers too and thanks to Drew going way above and beyond I got all the photos of my late mother as well a my other docs backed up. One Drive hadn't synced for quite some time but Drew had it handled! Thanks fellas!! You're the best!
- NNNancyJan 24, 20261.0I bought a standing desk from Best Buy. Put it together and it was defective, the screws wouldn't even hold into the desktop board, it fell apart. Next it would not collapse. I completed a return request online, printed the bar code and per the instructions, took it to the Utica store to return it. We brought in the original large box with some of the parts and the large desk part that wouldn't fit in the box. The clerk scanned the bar code but the code was for the wrong item! They would not help me collapse the desk or return it and said we needed to haul it all back home and call Best Buy and the manufacturer to return it. We left it all there at the store and never got a refund. I'm also a Best Buy Reward Member, so that was useless too. Very disappointed that they would sell me a pile of junk and not help me get my refund! I'll never make that mistake again!
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Utica, MI?
Best Buy in Utica offers TVs, computers, appliances, cameras, home electronics, and video games, providing a wide range of electronics and appliances.
What are the store hours for Best Buy in Utica?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
Does Best Buy Utica offer curbside pickup or other pickup services?
Best Buy Utica offers curbside pickup and in-store pickup services to make shopping convenient.
Is Geek Squad support available at this Best Buy location?
Yes, Geek Squad support is available at Best Buy Utica providing expert repair and technical service for your devices.
Is the Best Buy store in Utica wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance to accommodate all customers.
Can I recycle electronics at Best Buy Utica?
Yes, Best Buy Utica offers electronics recycling services for your old or unwanted devices.
What payment methods are accepted at Best Buy in Utica?
Best Buy accepts debit cards and checks; it does not require cash only payments.
What nearby places can I visit along with shopping at Best Buy Utica?
Nearby, you can visit Utica Park Place Shopping Center and Utica Park Place for additional shopping and recreational experiences.
Where can I find mobile phone services near Best Buy in Utica?
T-Mobile and Geek Squad stores are nearby providing mobile phone retail and telecommunications services close to Best Buy.
Are there any nearby furniture or home furnishing stores near Best Buy Utica?
Yes, McLaughlin's Home Furnishing Designs and Value City Furniture are nearby options for furniture and mattress shopping.
Brand Certified Facts from Best Buy
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Certified March 01, 2026Yext Knowledge Graph
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