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Dyson Service Center Troy

4.5
(214 reviews)

Business Details

1969 W. Maple Road, Troy, MI
48084, United States
(248) 232-8411
https://www.dyson.com/demo-stores

About

Electronics StoreDyson
Discover Dyson engineering and innovation first hand in Dyson stores. Explore our latest technology, enjoy exclusive in-store services, and get personalized support from Dyson Experts

Details

  • DeliveryAvailable
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  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dyson Service Center Troy
1969 W. Maple Road, Troy, MI
48084, United States

Hours

Reviews

4.5
214 reviews
5 stars
177
4 stars
8
3 stars
4
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Brandon and Steven for their exceptional service.

Repair Efficiency

Customers frequently noted the quick turnaround times for repairs, often completed within minutes, which contributed to a positive overall experience.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude service from some staff members, leading to a mixed perception of customer service quality.

Product Knowledge

Staff demonstrated strong product knowledge, effectively diagnosing issues and providing helpful maintenance tips, which enhanced customer satisfaction.

Inconsistent Experiences

Some customers reported negative experiences related to communication and service consistency, particularly regarding follow-ups and handling of repairs.
  • SS
    Sphoorthy Soma
    Feb 24, 2026
    5.0
    Today I visited the Dyson Service Center in Troy with my hair dryer and curler .The staff who worked with me was Taylor. hE was incredibly helpful, to understand the problem and fixed it with in 15minutes. He also ran a health check to make sure all parts were working after fix. he explained to me how to maintain it at home so problem does not repeat. the team truly cares about customer experience rather than just making a sale. They made the process quick and stress-free, and I left feeling confident about my next purchase. Highly recommend this location for anyone needing help
  • PP
    Pa Da Phan
    Jan 16, 2026
    5.0
    Brought my Dyson in to service! They were throughly, quick and efficient. Got it done within 30.
  • SG
    shannon grewal
    Jan 10, 2026
    5.0
    My airwrap stopped working & I brought it in. Literally in less than 5 minutes Steven fixed it & replaced the main body! Such a fast & easy experience!! 10/10 recommend coming here first rather than going online!
  • FG
    fred gted
    Jan 10, 2026
    5.0
    Awesome service. Steven is the best
  • NM
    Niki Massey
    Jan 8, 2026
    5.0
    Excellent service, quick, nice location etc. Highly recommend for any Dyson topics.

Frequently Asked Questions About Dyson Service Center Troy

What services does Dyson Service Center Troy offer?

Dyson Service Center Troy offers repair services for vacuum cleaners, air purifiers, humidifiers, hair dryers, and hair stylers, as well as free preventative maintenance checks.

Do I need an appointment to visit Dyson Service Center Troy?

No appointment is necessary; customers can visit the center for expert help in person anytime during business hours.

Brand Certified Facts from Dyson Service Center Troy

Dyson Service Center Troy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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