Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Traverse City, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
357 reviews
5 stars
312
4 stars
19
3 stars3
2 stars4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Noah, Wesley, and Steve.
Sales Experience
Several reviews highlighted issues with misleading sales practices, including unexpected charges and dissatisfaction with the information provided during the sales process.
Store Operations
Customers expressed frustration with inconsistent store hours and service availability, leading to inconvenience and dissatisfaction.
Product Knowledge
Many customers appreciated the staff's expertise in explaining products and services, although some felt misled about pricing and promotions.
- GMGeoffrey MarshSep 14, 20255.0Absolutely fantastic customer service. We were traveling and needed an obscure charger and they went above and beyond to get us what we needed.
- MMMitchAug 30, 20251.0Why does my e sim keep disappearing?? I pay WAY to much money for this shit to not work correctly!!!!!!
- DKDaxe KirschNov 13, 20175.0Leah is awesome!!! She was very caring and fast😊
Frequently Asked Questions About Verizon
What types of products does Verizon in Traverse City sell?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon in Traverse City?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What payment options are accepted at the Verizon Traverse City location?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Traverse City offer in-store pickup for online orders?
Yes, the store offers in-store pickup services for orders.
Which brands of devices and accessories are available at this Verizon store?
The store carries products from Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Where is the Verizon store located in Traverse City?
The store is located at 3985 Beitner Rd, Unit 7, Traverse City, MI 49685.
What nearby places can I visit before or after shopping at Verizon?
Nearby you can visit Jet's Pizza for a meal, Blue Heart Tattoo Company for tattoo and piercing services, or Biggby Coffee to enjoy a coffee break.
Are there any nearby financial or ATM services close to the Verizon store?
Yes, LibertyX Bitcoin ATM, The Exchange Network ATM, Chase Bank, and Western Union money transfer services are nearby for your convenience.
What nearby shopping or retail options are available close to this Verizon location?
Nearby shopping options include Blue in the face, Honor Coin and Stamp gift shop, Ace Hardware, and Chacos shoe store.
Can I find food and dining options near the Verizon Traverse City store?
Yes, there are several dining options close by such as China Lee Chinese restaurant, McDonald's fast food, Top Tier Cakery bakery, and Jet's Pizza.