Business Details
3985 Beitner Rd, Traverse City, MI
49685, United States
Certified by Verizon • Feb 22, 2026
(231) 668-4424
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Traverse City, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
361 reviews
5 stars
316
4 stars
19
3 stars3
2 stars4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond, particularly highlighting individuals like Noah, Wesley, and Steve.
Mixed Experiences
While many reviews were positive, there were notable complaints about misleading information regarding plans and pricing, leading to dissatisfaction among some customers.
Store Operations
Several customers expressed frustration with the store's operational issues, including incorrect hours and lack of acknowledgment from staff during busy times.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, although some felt misled about specific promotions and deals.
- KSKatherine SolomonFeb 9, 20265.0Courtney was absolutely amazing, with how she explained the iPhone 17, not talking over our heads, and happily took care of transferring everything from my old iPhone 11, to the new one we purchased. The atmosphere at this location was so much more welcoming than other Verizon stores that we have been in. A most positive experience all the way around! Thank you.
- SBShawn BushJan 31, 20265.0Great customer service at the chums corner store. Thank you
- GMGeoffrey MarshSep 14, 20255.0Absolutely fantastic customer service. We were traveling and needed an obscure charger and they went above and beyond to get us what we needed.
Frequently Asked Questions About Verizon
What types of products does Verizon in Traverse City sell?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon in Traverse City?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What payment options are accepted at the Verizon Traverse City location?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Traverse City offer in-store pickup for online orders?
Yes, the store offers in-store pickup services for orders.
Which brands of devices and accessories are available at this Verizon store?
The store carries products from Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Where is the Verizon store located in Traverse City?
The store is located at 3985 Beitner Rd, Unit 7, Traverse City, MI 49685.
What nearby places can I visit before or after shopping at Verizon?
Nearby you can visit Jet's Pizza for a meal, Blue Heart Tattoo Company for tattoo and piercing services, or Biggby Coffee to enjoy a coffee break.
Are there any nearby financial or ATM services close to the Verizon store?
Yes, LibertyX Bitcoin ATM, The Exchange Network ATM, Chase Bank, and Western Union money transfer services are nearby for your convenience.
What nearby shopping or retail options are available close to this Verizon location?
Nearby shopping options include Blue in the face, Honor Coin and Stamp gift shop, Ace Hardware, and Chacos shoe store.
Can I find food and dining options near the Verizon Traverse City store?
Yes, there are several dining options close by such as China Lee Chinese restaurant, McDonald's fast food, Top Tier Cakery bakery, and Jet's Pizza.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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