Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Hours
Reviews
4.8
634 reviews
5 stars
580
4 stars
32
3 stars4
2 stars0
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Employees are consistently described as friendly, knowledgeable, and helpful, providing excellent service to customers.
Efficiency
Many customers noted quick service and efficient handling of their needs, often completing transactions in a timely manner.
Product Knowledge
Staff members demonstrated a strong understanding of products and services, effectively answering questions and providing tailored recommendations.
Patience
Employees were praised for their patience, especially when assisting customers with complex issues or those unfamiliar with technology.
Positive Experiences
Overall, customers reported enjoyable experiences, often expressing a willingness to return and recommend the store to others.
- SPsusan paul3 days ago5.0Justin was thorough and patient in explaining to two inexperienced techies.
- JSJulie SchreinerNov 11, 20255.0Nate had to work really hard to make my old phone give up all my contacts and text massages. He also made all my screens on the new phone match what was on the old phone...so this old lady could still find stuff. I hope the rest of the day was easier for him! Certainly knew what he was doing! Thanks Nate!
- DBDavid BrownNov 6, 20255.0Justin was thorough and professional assisting with the purchase of a new phone and upgraded plan. I am 100% satisfied!
- EBEric BonkNov 1, 20251.0I walk in and they just stared at me. I then tell them I want to set up my wife's new line and they push me into transferring my line first. This screwed everything up and almost lost out on the deal I wanted. It took over an hour of arguing with the guy to explain what deal I was trying to get. Now my wife's phone came in the mail and she can't get service until Nov 3rd because porting issues.
- BWBob WilcoxOct 27, 20255.0These guys are great…knew what they were doing and quick about it. No hard selling for add-ons or plans I didn’t really need. Nathan there was super helpful and got me all set up quickly with no hassle. Would definitely recommend them!
Frequently Asked Questions About Verizon
What services does Verizon at 720 Munson Ave offer?
Verizon at 720 Munson Ave is a Verizon Authorized Retailer offering the latest smartphones, tablets, wireless accessories, and full device repair services for smartphones and tablets.
What are the store hours for Verizon at 720 Munson Ave?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which brands of phones and accessories does Verizon carry?
Verizon carries brands including Otterbox, weBoost, LifeProof, UAG, Samsung, Apple, Motorola, Google, Case Mate, and Mophie.
Does Verizon at 720 Munson Ave offer in-store pickup?
Yes, Verizon offers in-store pickup services at this location.
What payment methods are accepted at Verizon in Traverse City?
The store accepts Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa as payment options.
Is there a way to contact Verizon at 720 Munson Ave via email or phone?
Yes, you can contact Verizon at info@teamwireless.com or call them at +1 231-252-2431.
Which languages are spoken at the Verizon store in Traverse City?
The store provides service in English and Spanish.
Are there any nearby restaurants where I can grab food before or after visiting Verizon?
Nearby restaurants include Tropical Smoothie Cafe, Arby's, TC Vietnamese, Domino's Pizza, Fu Hua Chinese Take Out, and Subway, offering a variety of options from smoothies to Asian cuisine and fast food.
Is there a nearby coffee shop where I can relax near Verizon at 720 Munson Ave?
Yes, Biggby Coffee is close by, providing coffee and café options for a comfortable visit before or after your time at Verizon.
What nearby services can I access around Verizon in Traverse City?
Close to Verizon, you can find beauty salons like Beautified by D, Pro Nails, and Great Clips, as well as financial services like Chemical Bank and Western Union, providing various convenient options.