Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Hours
Reviews
4.8
653 reviews
5 stars
598
4 stars
33
3 stars4
2 stars0
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Nathan, Brian, and Justin, received high praise for their knowledge, patience, and helpfulness in assisting customers with phone upgrades and issues.
Efficiency
Many customers noted quick service and efficient handling of their needs, often completing transactions in a timely manner.
Professionalism
Employees were frequently described as professional and friendly, creating a welcoming atmosphere for customers.
Knowledgeability
Staff demonstrated strong product knowledge, effectively explaining options and solutions to customers.
Mixed Experiences
While most reviews were positive, a few customers reported less satisfactory interactions, highlighting occasional lapses in service.
- VMVita5 Morse2 days ago5.0Justin is nice, Justin is cool. Justin is amazing. Justin helped me. I like Justin.
- IRI ReviewerJan 5, 20265.0Great service and answered my answers well
- MTMax ThompsonDec 22, 20255.0Justin was awesome. He did a great job explaining everything with my upgrade and it was a pleasure talking to him. Definitely make this location your go to. They are busy for a reason so make an appointment.
- EDEarl DavisDec 21, 20255.0Nate took his time and patience to get my phone up and running we ran into some problems and I was in the store maybe for 2hours he is very good at what he do I was ready to go to another cell carrier
- TRTheresa RondelliDec 11, 20254.0Very welcoming. Answered all an old ladie' s questions Sold me a new charger. No replacement screen protector for my Motorola phone ( which I bought at this store) can be had here. tions. Sold me a new charger. No replacement
Frequently Asked Questions About Verizon
What services does Verizon at 720 Munson Ave offer?
Verizon at 720 Munson Ave is a Verizon Authorized Retailer offering the latest smartphones, tablets, wireless accessories, and full device repair services for smartphones and tablets.
What are the store hours for Verizon at 720 Munson Ave?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which brands of phones and accessories does Verizon carry?
Verizon carries brands including Otterbox, weBoost, LifeProof, UAG, Samsung, Apple, Motorola, Google, Case Mate, and Mophie.
Does Verizon at 720 Munson Ave offer in-store pickup?
Yes, Verizon offers in-store pickup services at this location.
What payment methods are accepted at Verizon in Traverse City?
The store accepts Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa as payment options.
Is there a way to contact Verizon at 720 Munson Ave via email or phone?
Yes, you can contact Verizon at info@teamwireless.com or call them at +1 231-252-2431.
Which languages are spoken at the Verizon store in Traverse City?
The store provides service in English and Spanish.
Are there any nearby restaurants where I can grab food before or after visiting Verizon?
Nearby restaurants include Tropical Smoothie Cafe, Arby's, TC Vietnamese, Domino's Pizza, Fu Hua Chinese Take Out, and Subway, offering a variety of options from smoothies to Asian cuisine and fast food.
Is there a nearby coffee shop where I can relax near Verizon at 720 Munson Ave?
Yes, Biggby Coffee is close by, providing coffee and café options for a comfortable visit before or after your time at Verizon.
What nearby services can I access around Verizon in Traverse City?
Close to Verizon, you can find beauty salons like Beautified by D, Pro Nails, and Great Clips, as well as financial services like Chemical Bank and Western Union, providing various convenient options.