Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 203 N US 131 in Three Rivers, MI 49093
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
169 reviews
5 stars
130
4 stars
12
3 stars
6
2 stars
5
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Amanda, Kevin, and Brittany.
Sales Experience
Several reviews highlighted positive experiences with sales representatives who provided clear information and assistance without pressure to upsell.
Store Management
Feedback on management was mixed; while some praised individual managers for their efforts, others criticized them for poor handling of customer issues and lack of support for staff.
Billing Issues
Multiple customers reported significant problems with billing, including discrepancies between quoted and actual charges, leading to frustration and dissatisfaction.
Product Availability
Some customers expressed disappointment with the lack of product availability in the store, which affected their overall experience.
- JSJesse M. SalisburyNov 16, 20255.0David made my new purchase comfortable with his experience and my needs for a phone....
- LALethia ArditoOct 3, 20255.0Delightful and amazing staff! We ran into quite a few hiccups that resulted in many visits and phone calls when switching my husband and I over a to a family plan as first timers with Verizon. They were very helpful and empathetic all along the way and it was joy working with them and their promotions double that joy for sure! I have a few other versions stores between them and where I live, but they made it well worth to make the drive. I highly recommend!
- KSKim StatlerAug 12, 20255.0Best service ive ever seen. Best three reps ive ever met. Honest sales guys (and gal) and all around great people. 10/10 recommend.
- JLjoyce lockeJun 29, 20255.0Very helpful and nice.
- WWWillJun 16, 20255.0David was incredibly helpful and knowledgeable.
Frequently Asked Questions About Verizon
What are the regular business hours for Verizon at 203 North US 131 in Three Rivers, MI?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 5:00 PM.
Which mobile phone brands are available at the Verizon store in Three Rivers?
The Verizon store offers devices from Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Does the Verizon Three Rivers store offer in-store pickup for online orders?
Yes, the store provides in-store pickup services for your convenience.
What types of payment options does the Verizon store accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store wheelchair accessible?
Yes, the Verizon store has a wheelchair accessible entrance.
What services does the Verizon store provide besides selling phones?
They offer wireless service, mobile service, home phone service, and home internet.
Can I schedule an appointment or use a mobile app for Verizon services at this location?
You can schedule services using the My Verizon app available on the Apple App Store at https://apps.apple.com/us/app/my-verizon/id416023011.
Are there any coffee shops near the Verizon store where I can relax before or after my visit?
Yes, Biggby Coffee Three Rivers, a coffee shop and café, is nearby and a great place to relax before or after your visit.
Where can I find automotive services close to the Verizon store?
Fast Lane Oil Change and Boland's Best One Tire offer automotive repair and tire services nearby for any vehicle needs.
Are there convenient banking and financial services near the Verizon store?
Yes, Horizon Bank and Peoples Federal Savings Bank are nearby, offering banking, credit union services, and investing options.