Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 203 N US 131 in Three Rivers, MI 49093
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
173 reviews
5 stars
134
4 stars
12
3 stars
6
2 stars
5
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting their helpfulness, friendliness, and willingness to go above and beyond.
Staff Knowledge
Several reviews noted the staff's knowledge and expertise, with specific mentions of employees like Amanda, Brittany, and Kevin being particularly helpful.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding billing issues and poor communication, particularly with management.
Store Environment
Customers appreciated the store's atmosphere and the lack of long wait times, although some reported dissatisfaction with the handling of their issues.
- BJBrenda JohnsonJan 3, 20265.0Great customer service, I would definitely recommend this store!
- DBDawn, BseDec 19, 20255.0Never have I ever encountered such AMAZING customer service! We were a customer pick up this evening and the man who was working went above and beyond anything I have ever experienced before! And during the holidays no less. We will without a doubt be purchasing directly from this store from now on and also make sure we tell everyone else! Thank you so much, this was a breath of fresh air!! Happy Holidays.
- JTJeff TruckeyDec 19, 20255.0Excellent service! This office should be the model that corporate Verizon should be.
- BJBenjamen JennettDec 4, 20255.0If you go to this Verizon store, talk to Amanda. She is amazing at her job and cares about her people. I have not yet had a bad experience here.
- JSJesse M. SalisburyNov 16, 20255.0David made my new purchase comfortable with his experience and my needs for a phone....
Frequently Asked Questions About Verizon
What are the regular business hours for Verizon at 203 North US 131 in Three Rivers, MI?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 5:00 PM.
Which mobile phone brands are available at the Verizon store in Three Rivers?
The Verizon store offers devices from Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Does the Verizon Three Rivers store offer in-store pickup for online orders?
Yes, the store provides in-store pickup services for your convenience.
What types of payment options does the Verizon store accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store wheelchair accessible?
Yes, the Verizon store has a wheelchair accessible entrance.
What services does the Verizon store provide besides selling phones?
They offer wireless service, mobile service, home phone service, and home internet.
Can I schedule an appointment or use a mobile app for Verizon services at this location?
You can schedule services using the My Verizon app available on the Apple App Store at https://apps.apple.com/us/app/my-verizon/id416023011.
Are there any coffee shops near the Verizon store where I can relax before or after my visit?
Yes, Biggby Coffee Three Rivers, a coffee shop and café, is nearby and a great place to relax before or after your visit.
Where can I find automotive services close to the Verizon store?
Fast Lane Oil Change and Boland's Best One Tire offer automotive repair and tire services nearby for any vehicle needs.
Are there convenient banking and financial services near the Verizon store?
Yes, Horizon Bank and Peoples Federal Savings Bank are nearby, offering banking, credit union services, and investing options.