Verizon

3.8
607 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Taylor for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
23400 Eureka Rd, Taylor, MI
48180, United States

Hours

Reviews

3.7
451 reviews
5 stars
231
4 stars
75
3 stars
26
2 stars
23
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and friendliness, others were criticized for rudeness and lack of assistance.

Billing Issues

Numerous customers reported problems with billing, including unexpected price increases and difficulties in resolving billing disputes.

Store Experience

Many customers expressed frustration with long wait times and inefficient service in-store, with some noting a lack of staff engagement.

Product Knowledge

While some staff members were noted for their knowledge and helpfulness, others were criticized for providing misleading information about products and services.
  • AC
    Ashley Carter
    1 day ago
    1.0
    Does anyone even answer at this store?
  • NM
    Natasha Moczydlowsky
    Dec 10, 2025
    5.0
    “Charles gave my husband and I great service! He listened to everything we wanted. He told us to let his wife know he is a good listener—so here it is in writing!” 🤣💕 I always have the best help when I come into this location. Everyone is so kind.
  • TC
    Theresa Cappiello
    Nov 30, 2025
    5.0
    Jordan was a great help to us when we went in to get new phones today. He got us a better deal than what we are paying now. Then when I asked about a little bit of a better deal that I'd found, he explained that it might be an online deal. He helped me check it all online so that I could get the best price for the two new phones. I said I wanted him to get the credit for the deal but he wanted me to get the best deal. He was very kind and answered all my questions as well as my daughters.
  • MM
    Mia M
    Nov 1, 2025
    5.0
    Nick did a great job helping us 10/10 recommend!!!
  • DO
    Daniel Olson
    Oct 25, 2025
    3.0
    Tried to push expensive service denied there was a plan for 55 plus then kept saying you get what you pay for denigrating service plans that weren't highly priced

Frequently Asked Questions About Verizon

What are the store hours of the Verizon Taylor location?

The Verizon store in Taylor is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

What products and brands does Verizon Taylor offer?

Verizon Taylor offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands, as well as business cell phones, mobile hotspots, tablets, and laptops.