Visit our store at Taylor for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback is mixed, with some customers praising individual employees for their helpfulness, while others report rude or unhelpful service.
Long Wait Times
Many customers expressed frustration with long wait times and inefficient service, often citing delays even with appointments.
Billing Issues
Several reviews mention unexpected charges and difficulties in resolving billing problems, leading to dissatisfaction with the company's practices.
Knowledgeable Staff
Some customers appreciated the knowledge and professionalism of certain staff members, highlighting positive interactions.
Store Experience
The store environment received mixed reviews, with some noting cleanliness and organization, while others reported poor management and lack of attention from staff.
JC
joseph cunsolo
Feb 18, 2026
5.0
Thank you
Chris did a great job fixing my phone. He provided excellent service, knowledgeable and very helpful.
I highly recommend chris and his co workers.
AT
Andrea Luciani (Tim)
Feb 4, 2026
1.0
Couldn't unlock my phone 😒 Couldn't get the phone we wanted 😒 Couldn't understand the Verizon Assistant. Not a good experience 😕.
JB
Jeff Bates
Jan 29, 2026
5.0
Very good experience. I was helped by Lindsey and her manager who were able to switch my IPad cellular service over without any issues. They were polite, professional and very knowledgeable.
AC
Ashley Carter
Jan 11, 2026
1.0
Does anyone even answer at this store?
NM
Natasha Moczydlowsky
Dec 10, 2025
5.0
“Charles gave my husband and I great service! He listened to everything we wanted. He told us to let his wife know he is a good listener—so here it is in writing!” 🤣💕
I always have the best help when I come into this location. Everyone is so kind.
What are the store hours of the Verizon Taylor location?
The Verizon store in Taylor is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What products and brands does Verizon Taylor offer?
Verizon Taylor offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands, as well as business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment online for the Verizon Taylor store?
Yes, you can schedule an in-store appointment online or order products through their website for in-store pickup.
What delivery and pickup options are available at Verizon Taylor?
You can choose from in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Does Verizon Taylor provide free Wi-Fi at the store?
Yes, free Wi-Fi is available for customers at the Verizon Taylor store.
What mobile plans and services does Verizon Taylor offer?
The store offers mobile plans, wireless internet plans, and voice plans tailored to your needs.
What nearby places can I visit for coffee or a snack before or after shopping at Verizon Taylor?
You can visit Starbucks for coffee and snacks, Wendy's or McDonald's for fast food, or Menchie's Frozen Yogurt for dessert, all located close to the Verizon store.
Are there convenient banks or ATMs near Verizon Taylor for any cash or payment needs?
Yes, nearby banks and ATMs include Bank of America ATM, Chase ATM, Comerica Bank, Charter One Bank, and Citizens Bank ATM.
What entertainment options are available nearby Verizon Taylor for family or friends?
Nearby entertainment includes Sky Zone Trampoline Park for active fun and Eureka Rd - GameStop for video games and arcade activities.
Does Verizon Taylor accept mobile NFC payments and debit cards?
Yes, the Verizon Taylor store accepts payments via debit cards and mobile NFC payment methods.
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