Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,960 reviews
5 stars
1,614
4 stars
726
3 stars
262
2 stars
103
1 star
255
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for rudeness and lack of assistance.
Product Issues
Several customers reported problems with defective products and poor handling of returns and warranties.
Sales Experience
Positive experiences noted with sales associates who provided good recommendations and assistance, but also complaints about misleading information and lack of follow-through.
Communication Problems
Customers expressed frustration with communication issues, including difficulty reaching store staff and inconsistent information regarding product availability and pricing.
Store Environment
The store was generally described as clean and well-organized, but some customers noted issues with long wait times and inadequate staffing at checkout.
- DSDraven Saintjohn2 days ago2.0I got lied to about the return policy one in person and on the phone about the return policy, George one of the supervisor was nice about it and told me about the policy, just upset with the sales people not making it clear you need a box
- CCClovis3 days ago5.0When I went to Best Buy I was assisted by Ivan. I was looking for ink for my printer and he was able to help me find the ink. He was very professional and kind and helped me find the exact one that I needed and even double checked that it was correct. Ivan was very efficient and knowledgable when helping me as well. I appreciated his help, and if he happens to read this thank you!
- FFFoster FNov 11, 20251.0Was here to buy a PlayStation and was rushed by three employees one begins to belittle me and make comments about how you need a PlayStation for that to work and was trying to get me to put the spider wrapped product down essentially one asset protection guy along with him as if I’m going to run out with a spider wrapped box it is 2025 stop racially profiling. I did not end up purchasing the PlayStation portal and the store manager Sam said that he would talk to the guy Kevin who profiled me and was nowhere to be found when I was making the complaint.
- ALA LeeNov 8, 20255.0My son and I went into this particular Best buy. Aiden was absolutely amazing. He helped us pick out a great laptop for exactly what we were looking for. Aiden went above and beyond by explaining everything to us. Aiden even took the time to explain the warranty packages for the laptop as well. Without his explanation we would not have purchased the extended warranty package. Best Buy should be Happy to have this extremely knowledgeable associate in the computer section... I tried to give him a tip and his reply was just helping you and making sure you're happy is all I need.. Please make this guy a manager quick ! Thanks again Aiden.... You are truly the best of the best brother !!
- RSRey SanatraNov 3, 20255.0This best buy is real professional but the website sucks. Wasted so much time even thought I put filters they still showed everything I didn't want. I had a certificate that I could never see and when I went to use it they said it expired 2 days before I was going to use it.
Frequently Asked Questions About Best Buy
What types of products can I shop for at Best Buy in Taylor, MI?
You can shop for TVs, computers, appliances, and more at the Best Buy located at 23000 Eureka Rd, Ste 124, Taylor, MI.
What are the store hours for Best Buy in Taylor?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does Best Buy in Taylor offer curbside pickup?
Best Buy offers curbside pickup services to make shopping more convenient for customers.
Is Best Buy in Taylor wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance to accommodate customers with mobility needs.
Can I get repair services at Best Buy in Taylor?
Yes, this location offers service repair options and also features Geek Squad support.
What payment methods are accepted at Best Buy in Taylor?
Best Buy accepts debit cards and checks and does not require cash-only payments.
What nearby stores are close to Best Buy in Southland Center?
Nearby stores include Champs Sports, Finish Line, and JCPenney, offering a variety of sporting goods, apparel, and department store options.
Where can I find mobile phone services near Best Buy in Taylor?
Geek Squad is a nearby store specializing in mobile phone products and support, located close to Best Buy.
What shopping options are available near Best Buy for jewelry and accessories?
Zales, Claire's, and Pandora Jewelry are nearby stores where customers can shop for jewelry and fashion accessories after visiting Best Buy.
Is there support for electronics recycling at Best Buy in Taylor?
Yes, Best Buy offers electronics recycling services to help customers dispose of old devices responsibly.