Brand Certified
Best Buy
4.1(2958 reviews)
Certified by Best Buy • Mar 01, 2026
Business Details
23000 Eureka Rd, Taylor, MI
48180, United States
Certified by Best Buy • Mar 01, 2026
(734) 287-4371
Certified by Best Buy • Mar 01, 2026
https://stores.bestbuy.com/mi/taylor/23000-eureka-rd-401.html/?ref=NS&loc=ns100
Certified by Best Buy • Mar 01, 2026
About
Certified by Best Buy • Mar 01, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Mar 01, 2026
Hours
Certified by Best Buy • Mar 01, 2026
Reviews
4.1
2,958 reviews
5 stars
1,613
4 stars
726
3 stars
262
2 stars
102
1 star
255
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some employees provided excellent service while others were reported as rude or unhelpful.
Product Knowledge
Many customers praised the staff for their knowledge and assistance in selecting electronics.
Order Issues
Several reviews highlighted problems with order fulfillment, cancellations, and refund processes.
Store Environment
The store was generally described as clean and well-organized, but some customers noted issues with employee behavior.
Technical Support
Geek Squad received both positive and negative feedback, with some customers appreciating their help while others reported poor service.
- RMRobert Mccreary5 days ago1.0I had a terrible experience with Taylor Best Buy location. I ordered a Nintendo Switch Lite game online but they delivered the wrong package item entirely. When I contacted customer service, George, the representative, was completely dismissive. He wouldn’t even help explain the return process or offer any real solutions. I will never shop here again. I’ll take Amazon over Best Buy from now on.
- CCColeWorld74Feb 24, 20265.0The young lady who helped me was phenomenal! She was super knowledgeable about what i needed and very helpful! I can't remember her name unfortunately, but she had on 2 name tags and she was light skinned probably early 20's possibly black or mixed. Her customer service was above and beyond my expectations. I would highly recommend her and the manager who came to assist me with my purchase issue.
- CTCourtney TefendFeb 21, 20261.0If I could give a zero star I would. I have been looking for help after purchasing a computer since I bought it. I was told that it works, and is compatible but it isn’t for the nursing platform. I have been trying to get help or return for 7 weeks. Do not trust them. I spoke with the online chat platform and they instructed me to come into the store to receive credit. The “manager” couldn’t find the chat so I opened my computer and showed them. They exited out of the chat! And said it was a me problem. What a joke.
- MJMatt JonesFeb 20, 20261.0Went to buy a new key board for my computer. I had to hit no on 3 screens rejecting their promotions. I told the lady at the register if there was one more I would not be purchasing the $80 keyboard. There was one more... Lost my business because I had to click NO on too many offers at the register to pay. I'm making a purchase not signing a contract for your 13 different offers. Amazon it is.
- SSstarlightJan 31, 20263.0Store is fine but don’t come here to go to the bathroom. The toilet paper holders SUCK. It’s like you have to play a game with it to get more than an inch of toilet paper out. Don’t poop here.
Brand Certified Facts from Best Buy
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Certified March 01, 2026Yext Knowledge Graph
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