Customers consistently praised the staff for their kindness, compassion, and dedication to their pets' well-being.
Cleanliness
The facility is frequently described as clean and welcoming, contributing to a positive experience for both pets and their owners.
Professionalism
Many reviews highlighted the professionalism of the veterinarians and staff, noting their thoroughness and ability to communicate effectively.
Pricing Concerns
Some customers expressed dissatisfaction with the pricing, feeling that services were expensive compared to other veterinary clinics.
Mixed Experiences
While most feedback is positive, a few reviews mentioned negative experiences, particularly regarding communication and specific staff interactions.
BP
Brianna Putnam
Nov 14, 2025
5.0
We always have a great experience at VCA! They are wonderful with my dogs and everyone is so friendly. & We love Dr. Labby! The prices are very reasonable compared to other veterinary clinics. We are very happy here!
LS
Linda Smith
Oct 16, 2025
5.0
Took my Shih Tzu for his shots and checkup. This place is so clean and fresh. Nicest people you ever wanted to meet. Highly recommend this location. Love every one of you.
RR
Rachel R
Oct 2, 2025
5.0
I can’t say enough good things about VCA! It was my first time coming to this vet and I was extremely nervous trusting new people with my kitty, but they were amazing and made me and my cat feel very comfortable. To the girl who answered my first phone call and set up my appointment thank you for being so sweet. Dr. Susan and Ellie are absolute angels! Everyone there is very nice,welcoming & caring. Thank you all so much again! I have deff found my new Vet! :) p.s they also call to give you an update which is fantastic and really settles your nerves lol
EM
Emily Miller
Oct 1, 2025
5.0
Absolutely love this vets office, the staff is always super friendly and amazing. Dr. Harris is awesome! She’s my go to vet and always takes amazing care of my cats when I go in and she has great energy everytime I see her! This vet maybe more in cost then others but they make up for it in the care they give. I have a great experience everytime I come here!
JL
Jana Light
Sep 8, 2025
5.0
Words cannot express how grateful I am to VCA Swartz Creek Animal Hospital. I have been taking my dog Petunia there for her veterinary care for 8 years. She was a rescue that I adopted when she was a puppy. Until she was a year old, she was very healthy. But then she got terrible skin allergies. With the help of the staff, we tried everything to relieve her pain and irritation. And I mean everything (i.e. allergy testing, special diet, numerous medications, referral to a dermatologist, allergy shots, special shampoos, etc.). Unfortunately, very little worked, as those were just the cards she was dealt. After a few years of trying to find something that worked, we decided the best thing to do was to keep her comfortable until we couldn’t anymore.
Well, that time came on August 29, 2025. And as always, VCA Swartz Creek Animal Hospital staff stepped up and handled it all in a very professional, caring, personal, and loving way. It was actually a beautiful experience. I was so sad and heartbroken, but they reassured and supported me and Petunia through the whole process.
I truly believe every single staff person at VCA Swartz Creek Animal Hospital has loved Petunia as much as I’ve loved her. And to top it all off, I just received a sympathy card in the mail today, where all of the staff wrote kind words to me about how sweet Petunia was, how much they will miss her and how sorry they were. I’m blown away by their kindness.
I would highly recommend anybody looking for veterinary care to contact VCA Swartz Creek Animal Hospital. They are fantastic!
Frequently Asked Questions About VCA Swartz Creek Animal Hospital
What are the regular operating hours of VCA Swartz Creek Animal Hospital?
VCA Swartz Creek Animal Hospital is open Monday, Tuesday, Thursday, and Friday from 8:30 AM to 5:30 PM; Wednesday from 9:00 AM to 6:30 PM; Saturday from 9:00 AM to 12:00 PM, and closed on Sundays. The hospital is closed on weekdays from 12 PM to 2 PM.
Which types of pets does VCA Swartz Creek Animal Hospital serve?
The hospital primarily serves cats, dogs, and ferrets.
What advanced veterinary services are offered at VCA Swartz Creek Animal Hospital?
Services include advanced care, advanced dental care, laser surgery, orthopedic surgery, diagnostics including digital radiology and ultrasound, and in-house lab and pharmacy services.
Does VCA Swartz Creek Animal Hospital have any special health and safety protocols?
Yes, each VCA hospital follows health and safety protocols based on best practices and local regulations to ensure a safe environment.
What payment options are available at VCA Swartz Creek Animal Hospital?
The hospital accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is VCA Swartz Creek Animal Hospital located?
It is located at 10010 Miller Road, Swartz Creek, MI 48473, USA.
Is there a special offer for new patients at VCA Swartz Creek Animal Hospital?
Yes, new patients can access a Free First Exam coupon via the hospital's website.
How can I contact VCA Swartz Creek Animal Hospital?
You can call the hospital at +1 810-635-4015 or the main phone at +1 810-644-5091.
Which nearby veterinary services are close to VCA Swartz Creek Animal Hospital?
Nearby veterinary options include Swartz Creek Veterinary Hospital and the VCA Swartz Creek Animal Hospital itself.
What nearby places can visitors check out before or after visiting VCA Swartz Creek Animal Hospital?
Visitors might enjoy Peachy Keene Flower Farm, The Moon Market for shopping, or dine at Country Carriage Restaurant nearby.