Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Sterling Heights, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2520 Metropolitan Pkwy.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
943 reviews
5 stars
904
4 stars3
3 stars3
2 stars3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Staff Recognition
Several employees, particularly George, Jay, and Emon, received specific praise for their exceptional service and assistance.
Efficiency
Customers noted quick and efficient service, with many being able to complete their transactions in a timely manner.
Problem Resolution
The staff was commended for their ability to resolve issues effectively, including billing problems and phone transfers.
Store Environment
While the staff received high marks, some customers mentioned that the store's decor was plain and could be improved for a more inviting atmosphere.
- SMSamir Megaly3 days ago5.0Set up a new business account with Verizon and Sean really went above and beyond making sure it was a smooth easy transaction
- JSJohn StewartNov 5, 20255.0Very kind and helpful staff
- BBBrittney BrennanNov 1, 20255.0Very helpful and nice staff
- AKAnthony KOct 20, 20255.0Thank you Sam, George, and Sean they helped me order my new iphone17 pro max and helped me transfer everything to that new phone
- BNBrownskin NaeOct 14, 20251.0I called and ask about a phone they had it ask for them to hold it and they told me they couldn’t hold the phone and then when I get up there they gone say they holding the phone for someone else but told me they couldn’t put phones on hold…… but all of sudden the phone is on hold doesn’t make sense……. Just a bunch a of liars three and all of them LIED
Frequently Asked Questions About Verizon
What are the regular business hours for Verizon in Sterling Heights?
Verizon in Sterling Heights is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Sterling Heights?
The Verizon store is located at 2520 Metropolitan Pkwy, Sterling Heights, MI 48310.
What products and brands does Verizon in Sterling Heights offer?
Verizon offers a variety of products including smartphones, tablets, wireless devices, accessories, and more, featuring brands like Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and others.
Can I pick up my online order at the Verizon store?
Yes, the Verizon store in Sterling Heights offers in-store pickup services for your convenience.
How can I schedule an appointment with Verizon in Sterling Heights?
You can schedule an appointment by visiting https://wirelesszone.com/appointments/ or through the My Verizon app.
What services does Verizon provide at the Sterling Heights location?
The store offers services including bill payments, business accounts, new lines, upgrades, device activation and financing, Verizon wireless plans, prepaid options, wet phone recovery, and more.
What nearby dining options are close to Verizon at 2520 Metropolitan Pkwy?
Nearby dining options include Tubby's Sub Shop (fast food and Middle Eastern sandwiches), Isla Detroit (Filipino and Asian cuisine), Sahara International Market and Bakery, and Sahara Restaurant & Banquet Center offering Middle Eastern and Mediterranean food.
Are there places near Verizon where I can get beauty or grooming services?
Yes, nearby you can find LuxeLineups (barber and beauty services), Indulge Salon (hair salon), and Tevam Dresses (womens clothing and bridal shop) for your grooming and styling needs.
What nearby businesses could be useful if I am visiting Verizon for work-related services?
Nearby businesses include Randstad (employment agency), 1st Securities Mortgage, Rate, and Angela Kakos at Rate (mortgage brokers), and Michigan Schools and Government Credit Union for financial services.
How can nearby banks and financial institutions assist Verizon customers?
Nearby banks like Citizens Bank, Bank of America Financial Center, and Charter One Bank provide convenient financial services which might be helpful when managing payments or financing Verizon products.