Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Sterling Heights, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2520 Metropolitan Pkwy.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
982 reviews
5 stars
940
4 stars3
3 stars3
2 stars3
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, with many customers praising individual employees like George, Sean, and Emon for going above and beyond.
Efficiency
Customers noted quick and efficient service, often completing transactions and setups in a timely manner.
Mixed Experiences
While many reviews are positive, there are isolated complaints about rudeness and miscommunication regarding phone holds.
Value for Money
Several customers highlighted the ability to get good deals and lower their bills, indicating satisfaction with pricing and promotions.
- PAPS AutomotiveDec 30, 20251.0Don’t go to this store, called ahead to see if they had phones in stock. They said yes, showed up 5 minutes later, after waisting my time, salesman came back and said there were no phones available. I asked for other models, answer was there’s nothing for you here. Weird!!!!!
- TWTanisha WilliamsDec 30, 20255.0Ask for Jay. He is the best!
- VAVictor AvilaDec 29, 20251.0They don’t cancel my watch through AT&T even though they said they did. I was charged over $100 and was able to get credit
- VAVictor AvilaDec 29, 20251.0If I could give 0 stars I would. Way over promised under delivered
- WWWestinDec 19, 20251.0Dude was completely rude to their own people at Verizon and was rude to me. Won’t be coming back
Frequently Asked Questions About Verizon
What are the regular business hours for Verizon in Sterling Heights?
Verizon in Sterling Heights is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Sterling Heights?
The Verizon store is located at 2520 Metropolitan Pkwy, Sterling Heights, MI 48310.
What products and brands does Verizon in Sterling Heights offer?
Verizon offers a variety of products including smartphones, tablets, wireless devices, accessories, and more, featuring brands like Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and others.
Can I pick up my online order at the Verizon store?
Yes, the Verizon store in Sterling Heights offers in-store pickup services for your convenience.
How can I schedule an appointment with Verizon in Sterling Heights?
You can schedule an appointment by visiting https://wirelesszone.com/appointments/ or through the My Verizon app.
What services does Verizon provide at the Sterling Heights location?
The store offers services including bill payments, business accounts, new lines, upgrades, device activation and financing, Verizon wireless plans, prepaid options, wet phone recovery, and more.
What nearby dining options are close to Verizon at 2520 Metropolitan Pkwy?
Nearby dining options include Tubby's Sub Shop (fast food and Middle Eastern sandwiches), Isla Detroit (Filipino and Asian cuisine), Sahara International Market and Bakery, and Sahara Restaurant & Banquet Center offering Middle Eastern and Mediterranean food.
Are there places near Verizon where I can get beauty or grooming services?
Yes, nearby you can find LuxeLineups (barber and beauty services), Indulge Salon (hair salon), and Tevam Dresses (womens clothing and bridal shop) for your grooming and styling needs.
What nearby businesses could be useful if I am visiting Verizon for work-related services?
Nearby businesses include Randstad (employment agency), 1st Securities Mortgage, Rate, and Angela Kakos at Rate (mortgage brokers), and Michigan Schools and Government Credit Union for financial services.
How can nearby banks and financial institutions assist Verizon customers?
Nearby banks like Citizens Bank, Bank of America Financial Center, and Charter One Bank provide convenient financial services which might be helpful when managing payments or financing Verizon products.