Brand Certified
Verizon
4.8(1019 reviews)
Certified by Verizon • Mar 01, 2026
Business Details
2520 Metropolitan Pkwy, Sterling Heights, MI
48310, United States
Certified by Verizon • Mar 01, 2026
(586) 883-9350
Certified by Verizon • Mar 01, 2026
https://shop.wirelesszone.com/mi/sterling-heights/2520-metropolitan-pkwy
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Sterling Heights, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2520 Metropolitan Pkwy.
Details
- Curbside pickupNot available
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.8
1,019 reviews
5 stars
976
4 stars3
3 stars3
2 stars3
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as helpful, friendly, and knowledgeable, with many customers praising individual employees for their exceptional service.
Product Knowledge
Customers appreciated the staff's ability to explain plans and products clearly, helping them find the best options for their needs.
Efficiency
Many reviews highlight the quick and efficient service provided, with customers noting that their transactions were handled smoothly and in a timely manner.
Mixed Experiences
While most feedback is positive, there are a few negative experiences regarding stock availability and customer service issues, indicating inconsistency in service.
- AAAhmed AlFeb 20, 20265.0"I had a great experience buying my new phones here. Robert was incredibly patient, explaining the different service plans and helping me transfer all my data to the new devices. Setting up the new lines was stress-free. Very professional and knowledgeable staff!"
- AMArmani MarogiFeb 5, 20265.0Man you guys gotta come to Verizon they had helped more than my actual carrier they were actually able to set up my phone unlike my own carrier. If you guys need help with your phone or are willing to transfer or get home internet this location is the one to come to
- BLBranden LoussiaFeb 4, 20265.0Rob and Govanni were great
- MDManuel DalliyJan 28, 20265.0Great experience at Verizon. The staff was knowledgeable, patient, and took the time to explain everything clearly without trying to upsell me. They helped me find the best plan for my needs and made the whole process quick and easy. Definitely recommend this location if you want solid customer service
- ICIce CxldJan 23, 20265.0Very good customer service!! Bought a brand new phone from this exact location.The people were great they guided me through everything and left nothing out, very helpful I don’t remember their names but I had 2 of the guys help me out. I am very satisfied, I highly recommend this place especially if your looking for great service!!!
Frequently Asked Questions About Verizon
What are the regular business hours for Verizon in Sterling Heights?
Verizon in Sterling Heights is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Sterling Heights?
The Verizon store is located at 2520 Metropolitan Pkwy, Sterling Heights, MI 48310.
What products and brands does Verizon in Sterling Heights offer?
Verizon offers a variety of products including smartphones, tablets, wireless devices, accessories, and more, featuring brands like Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and others.
Can I pick up my online order at the Verizon store?
Yes, the Verizon store in Sterling Heights offers in-store pickup services for your convenience.
How can I schedule an appointment with Verizon in Sterling Heights?
You can schedule an appointment by visiting https://wirelesszone.com/appointments/ or through the My Verizon app.
What services does Verizon provide at the Sterling Heights location?
The store offers services including bill payments, business accounts, new lines, upgrades, device activation and financing, Verizon wireless plans, prepaid options, wet phone recovery, and more.
What nearby dining options are close to Verizon at 2520 Metropolitan Pkwy?
Nearby dining options include Tubby's Sub Shop (fast food and Middle Eastern sandwiches), Isla Detroit (Filipino and Asian cuisine), Sahara International Market and Bakery, and Sahara Restaurant & Banquet Center offering Middle Eastern and Mediterranean food.
Are there places near Verizon where I can get beauty or grooming services?
Yes, nearby you can find LuxeLineups (barber and beauty services), Indulge Salon (hair salon), and Tevam Dresses (womens clothing and bridal shop) for your grooming and styling needs.
What nearby businesses could be useful if I am visiting Verizon for work-related services?
Nearby businesses include Randstad (employment agency), 1st Securities Mortgage, Rate, and Angela Kakos at Rate (mortgage brokers), and Michigan Schools and Government Credit Union for financial services.
How can nearby banks and financial institutions assist Verizon customers?
Nearby banks like Citizens Bank, Bank of America Financial Center, and Charter One Bank provide convenient financial services which might be helpful when managing payments or financing Verizon products.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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