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Verizon

4.8
(1019 reviews)

Business Details

(586) 883-9350

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Sterling Heights, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2520 Metropolitan Pkwy.

Details

  • Curbside pickupNot available

Location

Verizon
2520 Metropolitan Pkwy, Sterling Heights, MI
48310, United States

Hours

Reviews

4.8
1,019 reviews
5 stars
976
4 stars
3
3 stars
3
2 stars
3
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as helpful, friendly, and knowledgeable, with many customers praising individual employees for their exceptional service.

Product Knowledge

Customers appreciated the staff's ability to explain plans and products clearly, helping them find the best options for their needs.

Efficiency

Many reviews highlight the quick and efficient service provided, with customers noting that their transactions were handled smoothly and in a timely manner.

Mixed Experiences

While most feedback is positive, there are a few negative experiences regarding stock availability and customer service issues, indicating inconsistency in service.
  • AA
    Ahmed Al
    Feb 20, 2026
    5.0
    "I had a great experience buying my new phones here. Robert was incredibly patient, explaining the different service plans and helping me transfer all my data to the new devices. Setting up the new lines was stress-free. Very professional and knowledgeable staff!"
  • AM
    Armani Marogi
    Feb 5, 2026
    5.0
    Man you guys gotta come to Verizon they had helped more than my actual carrier they were actually able to set up my phone unlike my own carrier. If you guys need help with your phone or are willing to transfer or get home internet this location is the one to come to
  • BL
    Branden Loussia
    Feb 4, 2026
    5.0
    Rob and Govanni were great
  • MD
    Manuel Dalliy
    Jan 28, 2026
    5.0
    Great experience at Verizon. The staff was knowledgeable, patient, and took the time to explain everything clearly without trying to upsell me. They helped me find the best plan for my needs and made the whole process quick and easy. Definitely recommend this location if you want solid customer service
  • IC
    Ice Cxld
    Jan 23, 2026
    5.0
    Very good customer service!! Bought a brand new phone from this exact location.The people were great they guided me through everything and left nothing out, very helpful I don’t remember their names but I had 2 of the guys help me out. I am very satisfied, I highly recommend this place especially if your looking for great service!!!

Frequently Asked Questions About Verizon

What are the regular business hours for Verizon in Sterling Heights?

Verizon in Sterling Heights is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.

Where is the Verizon store located in Sterling Heights?

The Verizon store is located at 2520 Metropolitan Pkwy, Sterling Heights, MI 48310.

Brand Certified Facts from Verizon

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Certified March 01, 2026Yext Knowledge Graph
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