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Verizon

4.9
(864 reviews)

Business Details

(586) 795-8610

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Sterling Heights, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 35740 Van Dyke Ave.

Details

  • Curbside pickupNot available

Location

Verizon
35740 Van Dyke Ave, Sterling Heights, MI
48312, United States

Hours

Reviews

4.9
864 reviews
5 stars
831
4 stars
8
3 stars
1
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and patient throughout their interactions.

Staff Recommendations

Specific employees like Rami, Gio, and Matt received numerous commendations for their exceptional service and ability to secure the best deals for customers.

Store Experience

The store environment was noted as clean and welcoming, contributing to a positive overall shopping experience.

Problem Resolution

Staff were effective in resolving issues, such as billing problems and phone upgrades, leading to high customer satisfaction.
  • A
    طريق الرحمة
    4 days ago
    5.0
    I came into the store and asked them to move 3 of my lines to a whole different account and they successfully, patiently did that for me and gave me all of the info I needed, the gentleman Gio is a great rep and highly recommend him and this store!!!
  • MY
    Marsella Youssif
    Feb 20, 2026
    5.0
    Nice people were very helpful
  • AB
    Arlin Bachouwa
    Jan 31, 2026
    5.0
    This is an amazing location from walking in to the service I’ve got every time I walked in. I hate walking into a corporate store and having no one great me or even give af about me there. Gio was a great help with all my needs I highly recommend. I RECOMMEND THIS STORE!!!
  • AY
    Anthony Younan
    Jan 31, 2026
    5.0
    Matthew helped me great and got me set up with a new phone very quickly and efficiently. He explained all kinds of features, how billing would work, and all kinds of promotions they offer. Would definitely come back to him for more help!
  • JB
    John Baker
    Jan 26, 2026
    5.0
    I came into this Verizon location on Saturday and had a great experience. The staff were incredibly nice, patient, and helpful throughout my visit. They took the time to walk me through my options and made sure I understood everything before leaving. Definitely some of the best customer service I’ve had.

Frequently Asked Questions About Verizon

What types of products can I find at Verizon in Sterling Heights?

Verizon offers a wide range of products including smartphones, tablets, wireless devices, smart accessories, phone cases, screen protectors, charging cables, wireless chargers, Bluetooth headphones, and smartwatches.

Does Verizon in Sterling Heights support 5G service?

Yes, Verizon provides the latest devices with Verizon network coverage including 5G service for both consumers and businesses.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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