Verizon

4.9
1019 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Southgate, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 16254 Fort St.

Details

  • Curbside pickupNot available

Location

Verizon
16254 Fort St, Southgate, MI
48195, United States

Hours

Reviews

4.9
1,000 reviews
5 stars
966
4 stars
3
3 stars
1
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Faddie and Matthew received numerous accolades for their exceptional customer service, being described as knowledgeable, patient, and helpful.

Customer Experience

Many customers reported positive experiences, highlighting the staff's ability to make the process easy and enjoyable.

Store Environment

The store was noted for being clean and well-organized, contributing to a pleasant shopping experience.

Problem Resolution

Staff were praised for their effectiveness in resolving issues, with several customers mentioning successful phone upgrades and data transfers.

Knowledge and Expertise

Customers appreciated the staff's extensive knowledge about products and services, which helped them make informed decisions.
  • WP
    William Paulsen
    3 days ago
    5.0
    My phone wasn't answering calls but deniro was able to rest the device to make it work correctly, very satisfied with my visit!
  • ML
    Mary Look
    6 days ago
    5.0
    faddie and matthew were fantastic and very knowledgeable. they were able to fix my phone issue and they helped me get rid of scam apps and viruses. Wonderful guys! Highly recommend them and Verizon!
  • CD
    Connie DeWeese
    6 days ago
    5.0
    Matt Caruso was such a great help. Needed a new phone and he was incredibly knowledgeable and helpful. My new phone wasn't in stock but he had it there in 2 days. Great store
  • CM
    Colleen Murphy
    Nov 15, 2025
    5.0
    Faddie was absolutely amazing! Beyond helping us get our new phones and tablets, he went out of his way to get us the best possible pricing. Going forward, I will only come to this location for my phones. Truly remarkable service- thank you so much!
  • SM
    Shawn Mckay
    Nov 5, 2025
    5.0
    Faddie was absolutely the greatest especially helping use upgrade our phones and explaining everything to us. Definitely recommending friends to come see him. We will definitely be back when it’s time to upgrade again.

Frequently Asked Questions About Verizon

What is Verizon Wireless Zone in Southgate and what services do they offer?

Wireless Zone, Verizon Authorized Retailer in Southgate, offers the latest Verizon devices, 5G service, smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for consumers and businesses.

Where is the Verizon Wireless Zone store located in Southgate?

The store is located at 16254 Fort St, Southgate, MI 48195, USA.