Verizon

4.9
1044 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Southgate, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 16254 Fort St.

Details

  • Curbside pickupNot available

Location

Verizon
16254 Fort St, Southgate, MI
48195, United States

Hours

Reviews

4.9
1,025 reviews
5 stars
990
4 stars
3
3 stars
1
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Faddie received numerous accolades for his exceptional customer service, being described as helpful, knowledgeable, and personable.

Sales Expertise

Matthew and Faddie were noted for their ability to save customers money and provide thorough explanations of products and services.

Store Experience

Customers consistently reported a positive and enjoyable experience at the store, highlighting the friendly atmosphere and efficient service.

Technical Assistance

Both Faddie and Matthew were praised for their technical knowledge and ability to resolve issues effectively, ensuring customer satisfaction.
  • SS
    Sharlon Schafer
    5 days ago
    5.0
    Matthew is an exceptional costumer service rep. Friendly, knowledgeable, professional. He got me into a new phone quickly, explained fees, costs, benefits and thoroughly answered all my questions. One of the best agents and Verizon stores to spend your dollarbucks. Ty Matthew!!
  • AH
    Abigail Hall
    Jan 5, 2026
    1.0
    There’s been an outage all day and I’m constantly losing WiFi connection everyday
  • MA
    Mona Austin
    Dec 29, 2025
    5.0
    Faddie was a great made us feel very comfortable and he was very helpful making sure my mom's phone was all set up and ready for her to use
  • RW
    Robert Williamson
    Dec 20, 2025
    5.0
    Faddie was the best I'm not a tech guy and he made it simple easy and stress free. Well appreciated will come to this store only. Thanks again faddie
  • KH
    Kelli H
    Dec 13, 2025
    5.0
    Faddie was amazing and very helpful. Not only was his customer service fantastic he was able to save me money on other in-home monthly bills!! His sense of humor was also a plus!

Frequently Asked Questions About Verizon

What is Verizon Wireless Zone in Southgate and what services do they offer?

Wireless Zone, Verizon Authorized Retailer in Southgate, offers the latest Verizon devices, 5G service, smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for consumers and businesses.

Where is the Verizon Wireless Zone store located in Southgate?

The store is located at 16254 Fort St, Southgate, MI 48195, USA.