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Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.6
28 reviews
5 stars
15
4 stars
3
3 stars
1
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1 star
7
- MJMy Name Is JonMay 31, 20241.0Geek Squad manager Shareece has very poor customer service skills. I took my computer in because it was dusty and it also needed a new AIO cooler install that I purchased. Best Buy had my computer for three or four days and I got a phone call explaining that they will not be able to install my AIO cooler because the computer was “ too dusty”. She told me that she felt it was unsafe for her technicians to work on the computer and she mentioned that geek squad is not a cleaning service. She was very rude and condescending to me as a consumer and that is something no one should have to deal with if you’re spending your hard earned money with a company. Mind you, I spent 179.99 for service and she also did not want to refund my money, even though they were unable to fix my issue. Also, Right on Best Buy’s website it does mention that geek squad does clean physically the inside components of the computer! So she clearly was misinformed. I had to drive completely out of my way to go to the Best Buy in Dearborn to get the service that should’ve been completed at the Southfield location completely unacceptable she should be fired immediately! Or denied at minimum
- THTerrie HendersonJun 26, 20195.0Service was good.
- PPPapaSquirtMay 16, 20185.0I expected the Agent to be haughty, conceited or arrogant; but I was pleasantly surprised to be treated with courtesy and respect and a friendly smile throughout the experience. Based on my experience, I will gladly return to the Geek Squad when I need service or repairs.
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in Southfield offer?
Geek Squad offers tech repair, setup, and support services including computer, appliance, mobile phone repair, data recovery, and more.
How can I schedule a service appointment with Geek Squad in Southfield?
You can schedule a service appointment in-store at 28400 Telegraph Rd or online via their website.
What are the operating hours of Geek Squad at the Southfield location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Where is Geek Squad located in Southfield and how can I contact them?
The store is located at 28400 Telegraph Rd, Southfield, MI 48034. You can call them at +1 248-213-1868.
Are there any special deals or promotions currently available at Geek Squad Southfield?
Yes, Geek Squad is featuring Black Friday Deals which can be viewed online at their store's Best Buy page.
What types of devices can Geek Squad repair at the Southfield location?
Geek Squad repairs a variety of devices including cell phones, computers, televisions, and appliances.
Is Geek Squad Southfield located near any shopping centers?
Yes, Geek Squad is near the Tel Twelve Shopping Center and Tel-Twelve Mall, providing convenient shopping options before or after your visit.
Can I find places to eat near Geek Squad at Southfield?
Nearby dining options include Pho Lucky, Pho Chopstix, Fatburger, Mr. Pita, and Chick-fil-A, giving you a variety of meal choices.
What other stores are located near Geek Squad on Telegraph Rd in Southfield?
Nearby stores include Best Buy, Office Depot, buybuy BABY, Ulta Beauty, GNC Live Well, and Michaels among others.
Are there any automotive dealerships close to the Geek Squad at 28400 Telegraph Rd?
Yes, several automotive dealers like Chrysler Jeep Dodge Ram of Southfield, Fox Chrysler Dodge Jeep Ram, Glassman Kia, and Southfield Chrysler Jeep Dodge Ram are nearby.