Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
3,252 reviews
5 stars
1,648
4 stars
806
3 stars
349
2 stars
149
1 star
300
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some customers praising helpful and knowledgeable staff, while others report rude and unresponsive employees.
Store Management
Several reviews highlight poor management practices, including unhelpful responses to customer complaints and lack of urgency in addressing issues.
Product Availability
Customers frequently mention low inventory levels and difficulties in finding items, leading to frustration during shopping.
Checkout Experience
Long wait times at checkout are a common complaint, with customers reporting slow service and understaffing.
Online Order Issues
Many customers experienced problems with online orders, including delays, cancellations, and poor communication regarding order status.
- EBElizabeth Burden2 days ago5.0Very clean and extremely friendly I was approached by staff asking to offer help several times. I think they had a good selection
- JDJose Dubon6 days ago5.0Came in needing a Square terminal And an iPad for my business. Came In a little bit of uncertainty on what I wanted Exactly. Luckily, I was introduced to Fahim And his product knowledge And his ability to guide me through the options, made it easy for me to make my selection.
- MMMiss_mackenzieee6 days ago5.0Fahim was very helpful and got us exactly what we were looking for. Along with being incredibly knowledgeable about the products!!
- MMMarco Antonio MartínezNov 10, 20255.0It's been a while since I visited a Best buy, nevertheless I have to say that I found it very organized and with good level of service. I was looking for a Nintendo switch 2 which I could find for my kids.
- PRPreemie Genius RompfNov 1, 20251.0The Southfield location In michigan Is worst location in World.The people are rude,the management is not knowledgeable,and they're disrespectful. If I could give them a minus ZERO STAR I WOULD.I purchased a watch with the warranty program and the watch broke.I went into the southfield location to purchase a new one.The encounter was awful and when I enquired about the warranty Bill took my watch,canceled the warranty, and told me I had no other options. I spoke with a manager and cooperate to no avail.Do Not Go to the Southfield,Michigan Location unless,your a glutton for horrible costumer service and poor treatment.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Southfield?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Southfield.
What are the operating hours of Best Buy Southfield?
Best Buy Southfield is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Southfield offer curbside pickup?
This location offers curbside pickup for your convenience.
Can I get Geek Squad support at Best Buy Southfield?
Yes, Geek Squad support is available at Best Buy Southfield for expert advice and repair services.
Is the Best Buy store in Southfield wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Where is Best Buy Southfield located?
Best Buy Southfield is located at 28400 Telegraph Rd, Southfield, MI 48034, USA.
What nearby shopping centers can I visit when shopping at Best Buy Southfield?
You can visit Tel Twelve Shopping Center and Tel-Twelve Mall, both close to Best Buy Southfield, for additional shopping options.
Are there dining options near Best Buy Southfield?
Yes, nearby dining options include Fatburger, Pho Lucky, Pho Chopstix, Mr. Pita, and Chick-fil-A for a variety of meals before or after your visit.
Where can I get shipping and courier services near Best Buy Southfield?
The UPS Access Point location nearby offers courier and shipping services for your convenience.
What payment methods are accepted at Best Buy Southfield?
Best Buy Southfield accepts debit cards and paychecks; it does not require cash-only payments.