Best Buy

Reviews

• AS

  Adam Stevenson

  3 days ago
  5.0
  Helpful staff, had what I needed.
• SB

  Seana Brantley

  Mar 27, 2026
  3.0
  While I had a great experience with most of the employees, I fear that the first person that helped me railroaded me into resetting my tablet without listening when I asked to see someone about transferring my data before the reset. I did a "transfer before the reset" on several tablets before the iPad mini I had just bought today, so now im struggling to recover the data I did have on my own due to the earlier railroading. I wish she would have explained to me if they still did transfers instead of just making me reset my original tablet when I didn't ask for just a reset and exchange. I'm aware that my data deletion is completely on me, but the customer service felt lacking due to not being listened to initially. I'll be heading to a different Best Buy in the future even if it is a more cumbersome drive so I hopefully don't run into this issue in the future.
• HS

  Hasan Salbi

  Mar 16, 2026
  1.0
  I had a very uncomfortable experience at Best Buy today. I went to the store because I was considering buying a MacBook and wanted to look around first. When I entered, the employee sitting at the door asked what brought me in. I politely said I was just looking around. His response was “that’s crazy,” which felt rude and dismissive. Physical stores exist so customers can browse products and decide what they want to buy, especially for expensive items like laptops. Being spoken to that way made me feel unwelcome and uncomfortable, so I left the store immediately. I hope management addresses this kind of behavior, because no customer should feel discouraged from simply browsing.
• DH

  Doris Horton

  Mar 15, 2026
  5.0
  The burgers I ordered was excellent. They were juicy and delicious
• NW

  Nicholas Wroble

  Feb 28, 2026
  5.0
  I had an outstanding experience buying my new TV at Best Buy in Southfield, Michigan. Zac, the manager, and Nevaeh (I’m probably spelling her name incorrectly) but they were both incredible. Zac went above and beyond to get me a great price—he made the whole process quick, easy, and truly painless. Nevaeh was also super helpful and made sure I had everything I needed. I highly recommend this store and these two amazing team members! I would definitely go back and recommend to anyone to shop here.

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