Verizon

4.8
657 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.

Location

Verizon
2861 I 75 Business Spur, Sault Sainte Marie, MI
49783, United States

Hours

Reviews

4.8
652 reviews
5 stars
584
4 stars
41
3 stars
8
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with particular mentions of Krystle and Raymond for their exceptional service.

Professionalism

Many reviews highlighted the professionalism of the staff, noting their patience and ability to explain products and services thoroughly.

Store Experience

Overall, customers reported a positive experience in the store, appreciating the clean environment and the staff's willingness to assist with various needs.

Mixed Feedback

While most reviews were positive, a few customers reported negative experiences with specific staff members, indicating inconsistency in service quality.
  • BG
    Barb G
    5 days ago
    5.0
    Crystal is helpful, amazing and a huge asset for Verizon
  • LH
    Lorie Haag
    Dec 23, 2025
    5.0
    Professional ... very personable. She needs a raise, and an all expenses paid trip for 4 to some place warm. You're Verizon...you can do this. Make it so, she's a keeper!😉
  • DD
    Dr Rick Parissenti DC
    Dec 12, 2025
    5.0
    Fantastic service. Pleasant, straightforward, and as helpful as can be. Can’t ask for more. You’re in good hands with Krystal
  • LM
    Lisa Mcmasters
    Dec 10, 2025
    5.0
    Went in to get an iPad set up walked out with an iPhone 17 and a smile!!!
  • DD
    Dennis
    Dec 6, 2025
    5.0
    Great service great customer service

Frequently Asked Questions About Verizon

What are the operating hours for the Verizon store at 2861 I 75 Business Spur?

The store is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.

Does the Verizon store offer device repair services?

Yes, TEAM Wireless operating this Verizon store offers full service device repair for smartphones, tablets, and more.