Visit our store at Saint Clair Shores for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback is mixed regarding customer service; while some employees are praised for their professionalism and helpfulness, others are criticized for being rude and unhelpful.
Staff Knowledge
Several customers highlighted the knowledge and expertise of specific staff members, particularly in assisting with technical issues and providing information.
Wait Times
Many reviews mention long wait times and inefficiencies in service, with some customers expressing frustration over being ignored or having to wait excessively.
Sales Practices
There are concerns about misleading sales practices, with some customers feeling pressured into unwanted purchases or being given incorrect information about plans and pricing.
Store Environment
The store environment received mixed reviews, with some customers appreciating the cleanliness and kid-friendly atmosphere, while others noted issues with accessibility and seating.
DR
Dino Ruggeri
Sep 12, 2025
5.0
Josh and Vinny were exceptionally knowledgeable, professional and fun! So impressed by the customer care here, will always come back to this store and ask to work with these gentlemen.
KR
Kirsten Renaud
Aug 19, 2025
5.0
We had a great experience with Josh! He was so professional, knowledgeable, and really great at what he does!! He helped us find the most cost effective plan that met all of our needs! Thank you! Thank you! Highly recommend !!!!!
TK
T.j. Kooch
Jun 29, 2025
5.0
Friendly staff, great experience.
MS
McDowell Service12
Jun 25, 2025
5.0
friendly service
CM
Chris M
Jun 19, 2025
5.0
Brendan was professional, helpful, answered all my questions, and made me feel welcome. I would recommend him to anyone!
What are the operating hours of the Verizon store in Saint Clair Shores?
The Verizon store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What mobile brands are available at the Verizon store in Saint Clair Shores?
The store offers devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment or order online before visiting the Verizon store?
Yes, you can schedule an in-store appointment or place an online order via their website for convenience.
What delivery and pickup options does Verizon offer in Saint Clair Shores?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Which services does the Verizon store provide?
They offer mobile plans, wireless internet plans, voice plans, and sell business cell phones, tablets, laptops, and mobile hotspots.
What payment methods are accepted at Verizon in Saint Clair Shores?
They accept check, debit cards, and mobile NFC payments; cash is not required.
Is free Wi-Fi available at the Verizon store?
Yes, free Wi-Fi is available for customers at the store.
Which restaurants are near the Verizon store where I can grab a meal before or after shopping?
Nearby restaurants include Red Olive, offering Greek and Mediterranean cuisine, Canton Express for Chinese food, Jersey Mike's Subs for sandwiches, and Tim Hortons for coffee and snacks.
Are there any salons near Verizon for beauty or grooming services?
Yes, salons nearby include Supercuts and Borics for hair services, and Hi Demand Nails for nail and beauty treatments.
What healthcare facilities are located near the Verizon store in Saint Clair Shores?
Nearby healthcare providers include Dr. Vajra Bentur and Dr. Andrew Schoelch (endodontists), Saint Clair Orthopaedics & Sports Medicine PC, Premier Family Physicians, and Michigan Interventional Pain Center.