Verizon

3.7
592 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Saint Clair Shores for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
23975 Harper Ave, Saint Clair Shores, MI
48080, United States

Hours

Reviews

3.8
434 reviews
5 stars
224
4 stars
66
3 stars
40
2 stars
25
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some employees are praised for their professionalism and helpfulness, others are criticized for being rude and unhelpful.

Staff Knowledge

Several customers highlighted the knowledge and expertise of specific staff members, particularly in assisting with technical issues and providing information.

Wait Times

Many reviews mention long wait times and inefficiencies in service, with some customers expressing frustration over being ignored or having to wait excessively.

Sales Practices

There are concerns about misleading sales practices, with some customers feeling pressured into unwanted purchases or being given incorrect information about plans and pricing.

Store Environment

The store environment received mixed reviews, with some customers appreciating the cleanliness and kid-friendly atmosphere, while others noted issues with accessibility and seating.
  • DR
    Dino Ruggeri
    Sep 12, 2025
    5.0
    Josh and Vinny were exceptionally knowledgeable, professional and fun! So impressed by the customer care here, will always come back to this store and ask to work with these gentlemen.
  • KR
    Kirsten Renaud
    Aug 19, 2025
    5.0
    We had a great experience with Josh! He was so professional, knowledgeable, and really great at what he does!! He helped us find the most cost effective plan that met all of our needs! Thank you! Thank you! Highly recommend !!!!!
  • TK
    T.j. Kooch
    Jun 29, 2025
    5.0
    Friendly staff, great experience.
  • MS
    McDowell Service12
    Jun 25, 2025
    5.0
    friendly service
  • CM
    Chris M
    Jun 19, 2025
    5.0
    Brendan was professional, helpful, answered all my questions, and made me feel welcome. I would recommend him to anyone!

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Saint Clair Shores?

The Verizon store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

What mobile brands are available at the Verizon store in Saint Clair Shores?

The store offers devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.