Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Saint Clair Shores for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
436 reviews
5 stars
225
4 stars
66
3 stars
40
2 stars
25
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for being rude or unhelpful.
Staff Knowledge
Several customers highlighted the knowledge and expertise of specific staff members, particularly in resolving technical issues and providing clear information.
Wait Times
Many reviews mention long wait times and inefficient service, with some customers expressing frustration over being ignored or having to wait excessively.
Sales Practices
There are concerns about misleading sales practices, with some customers feeling pressured into unwanted purchases or misinformed about costs.
Store Environment
The store's atmosphere is described as inconsistent, with some customers noting cleanliness and friendliness, while others report a lack of professionalism and poor management.
- PDPatty DubrishDec 30, 20251.0I wish I could give them no stars .
- PSPush SinghDec 17, 20255.0Joshua was able to fix my esim issue with my iPhone when other stores Could NOT help me. After spending hours with Verizon technical support, I finally got my issues resolved by Joshua. He is a true asset compared to the worthless tech support you receive over the phone and other locations.
- DRDino RuggeriSep 12, 20255.0Josh and Vinny were exceptionally knowledgeable, professional and fun! So impressed by the customer care here, will always come back to this store and ask to work with these gentlemen.
- KRKirsten RenaudAug 19, 20255.0We had a great experience with Josh! He was so professional, knowledgeable, and really great at what he does!! He helped us find the most cost effective plan that met all of our needs! Thank you! Thank you! Highly recommend !!!!!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Saint Clair Shores?
The Verizon store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What mobile brands are available at the Verizon store in Saint Clair Shores?
The store offers devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment or order online before visiting the Verizon store?
Yes, you can schedule an in-store appointment or place an online order via their website for convenience.
What delivery and pickup options does Verizon offer in Saint Clair Shores?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Which services does the Verizon store provide?
They offer mobile plans, wireless internet plans, voice plans, and sell business cell phones, tablets, laptops, and mobile hotspots.
What payment methods are accepted at Verizon in Saint Clair Shores?
They accept check, debit cards, and mobile NFC payments; cash is not required.
Is free Wi-Fi available at the Verizon store?
Yes, free Wi-Fi is available for customers at the store.
Which restaurants are near the Verizon store where I can grab a meal before or after shopping?
Nearby restaurants include Red Olive, offering Greek and Mediterranean cuisine, Canton Express for Chinese food, Jersey Mike's Subs for sandwiches, and Tim Hortons for coffee and snacks.
Are there any salons near Verizon for beauty or grooming services?
Yes, salons nearby include Supercuts and Borics for hair services, and Hi Demand Nails for nail and beauty treatments.
What healthcare facilities are located near the Verizon store in Saint Clair Shores?
Nearby healthcare providers include Dr. Vajra Bentur and Dr. Andrew Schoelch (endodontists), Saint Clair Orthopaedics & Sports Medicine PC, Premier Family Physicians, and Michigan Interventional Pain Center.