Verizon

4.9
1217 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Saginaw, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 7950 Gratiot Rd.

Details

  • Curbside pickupNot available

Location

Verizon
7950 Gratiot Rd, Saginaw, MI
48609, United States

Hours

Reviews

4.9
1,217 reviews
5 stars
1,160
4 stars
30
3 stars
11
2 stars
4
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of Dan, Gary, and Noah.

Expertise

Staff demonstrated strong product knowledge and were able to assist customers effectively with phone upgrades and account issues.

Positive Experiences

Numerous reviews highlighted fantastic experiences, with customers expressing satisfaction and a willingness to return to the store.

Teamwork

Customers noted the excellent teamwork among staff members, contributing to a seamless service experience.

Problem Resolution

The management was recognized for their efforts in addressing customer concerns and resolving issues promptly.
  • CM
    Connie Maher
    4 days ago
    5.0
    Dan was great in setting us on new phones
  • JB
    Jeff Brock
    6 days ago
    5.0
    Dan @wireless zone is the best, great crew. Fast friendly. Will continue to use wireless zone for all my Verizon needs.
  • RF
    Ruth F
    Nov 12, 2025
    5.0
    Dan was helpful and thorough on explaining things.
  • JD
    Jennifer Doyen
    Nov 3, 2025
    5.0
    Gary at the shields office was awesome. He helped so much. And didnt have an attitude like some other places. He was. Great an very patient
  • DD
    Dawn Denome
    Oct 15, 2025
    5.0
    The best Verizon store we have dealt with. Recently purchased new IPhones and Dan has such a calming personality he made our experience less stressful. Extremely knowledgeable, he went above and beyond from our initial meeting explaining phones, subscriptions, etc; making sure he offered us the best promotion available. The owner of the store also deserves accolades. He is quick to resolve questions and concerns. Highly recommend this Verizon store for your next purchase.

Frequently Asked Questions About Verizon

What types of products and services does Verizon Wireless Zone in Saginaw offer?

Verizon Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and wireless services including 5G. They serve both consumers and businesses with award-winning customer service.

What are the store hours for Verizon Wireless Zone at 7950 Gratiot Rd, Saginaw?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.