Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Saginaw for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
387 reviews
5 stars
210
4 stars
56
3 stars
33
2 stars
20
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude and unhelpful.
Wait Times
Many customers reported long wait times, with some experiencing delays of over an hour, leading to frustration.
Product Knowledge
There are instances of employees demonstrating strong product knowledge, but also cases where staff were perceived as uninformed or dismissive.
Sales Practices
Several reviews indicated dissatisfaction with aggressive sales tactics and a lack of transparency regarding costs and promotions.
Store Environment
The store environment received mixed reviews, with some customers appreciating cleanliness and organization, while others noted issues with staff behavior and service efficiency.
- AWAmelia WhitfordNov 6, 20255.0Rob was awesome and helped me so much! Went above and beyond!
- JAjoseph ahmadSep 13, 20255.0Big thanks to Chad for helping me with my phone today!
- SWSharon wSep 2, 20251.0I walked in kindly asked how long the wait was he said five people in front of you probably about an hour I said okay I'll come back later or another day, he said very rudely will be busy then too good luck.. WTHECK.. NO YOU WON'T SEE ME I'LL BE GOING TO ANOTHER STORE.. ONLINE PEOPLE AIN'T MUCH BETTER MAYBE SWITCHING SERVICES
- LDLinda DeLongAug 6, 20251.0Unbelievable that I pay every single month for insurance on these devices on my plan for YEARS and I make this one single claim, they send me the replacement phone and I am unable to transfer the data at home bc the battery will not charge enough to even turn the old device on. I go to the store for some help AND SARAH SAYS THEY WILL NOT EVEN ASSIST YOU OR LOOK AT YOUR PHONE WITHOUT CHARGING YOU TO DO SO!?!?!? Wow Verizon. WOW.... Cannot express how UNHELPFUL this is. Spectrum mobile is looking more and more appealing all the time.
- CLCody LambrechtAug 1, 20255.0Customer service was great. Went above and beyond at this location. Didn't sell services that wasn't needed, dealing with a deceased and transfering the account into another person's name.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Saginaw, MI?
The Verizon store in Saginaw is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
What types of products does the Verizon Saginaw store offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
Can I order online and pick up my purchase at the Verizon Saginaw store?
Yes, you can buy online and pick up your order in store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
Does the Verizon Saginaw location offer in-store appointments?
Yes, you can schedule an in-store appointment online to visit the Verizon store in Saginaw.
What payment methods are accepted at Verizon Saginaw?
The store accepts checks, debit cards, and mobile NFC payments, and does not require cash only transactions.
Are there any nearby places to grab a meal before or after visiting Verizon in Saginaw?
Yes, nearby dining options include Qdoba Mexican Grill for Tex-Mex, Pizza Hut for pizza and fast food, and Biggby Coffee for coffee and snacks.
Where can I get coffee near the Verizon store in Saginaw?
You can visit Biggby Coffee Saginaw or The Souper Cafe, both located close to the Verizon store, offering coffee and cafe options.
Are there any other services near Verizon Saginaw for financial needs?
Yes, Western Union and Liberty Tax Service are nearby for money transfer and tax services.
What mobile plans and services does Verizon Saginaw provide?
They offer mobile plans, wireless internet plans, and voice plans to meet various customer needs.
Does the Verizon Saginaw store provide free Wi-Fi for customers?
Yes, the store offers free Wi-Fi for customers during their visit.