Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Roseville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
449 reviews
5 stars
228
4 stars
68
3 stars
38
2 stars
26
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were significant complaints about long wait times and unprofessional behavior from some employees.
Order Fulfillment
Customers expressed frustration with delays in order processing and issues with pickup orders, indicating a lack of efficiency in handling express orders.
Store Experience
Several reviews highlighted the store's cleanliness and organization, but others noted poor customer acknowledgment and long wait times, leading to a negative shopping experience.
Product Knowledge
Some staff members were commended for their knowledge and assistance, while others were criticized for providing incorrect information regarding plans and promotions.
- MMMay Moua2 days ago1.0Really rude costumer service and unable to help me with my payment, only suggested me to call in Verizon financial services for help.
- JAJala ArringtonDec 21, 20251.0If you’re placing an express pickup order don’t expect it to be done the same day. I had to call them 3 times for them to pick my order before they closed. I placed the order at 1pm and they didn’t pick it until I called the last time 30 minutes before they closed. I go and get my order and all the employees were sitting around and not doing anything. Like i understand if it was busy but for me to walk in and not a single customer in sight and seeing them sitting irked me a little. I had one small item next time I’ll just go in person but it definitely won’t be at this location. It’s ridiculous.
- RHRONDA HARRISOct 1, 20251.0I have been with Verizon for over 20 yrs I am trying to contact the support team for 2 days. I was placed on hold over hour and 30 minutes. Then phone was disconnected Very disappointed. I need to find a new carrier.
- HHHesiteam HQSep 15, 20255.0They really good
- YBYesii BustosAug 2, 20255.0Es que saque un Samsung s25 ultra me gustó mucho, llevo ya dos meses pagando lo a cuotas, y quisiera saber si puedo intercambiar lo o entregarlo y poder sacar el iphone 16 pro max o ya no se puede o en cuanto lo compran pero esta financiado
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Roseville, MI?
The Verizon store in Roseville is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Roseville?
The Verizon store is located at 29024 Gratiot Ave, Roseville, MI 48066, USA.
Which brands of smartphones does the Verizon store in Roseville carry?
The store carries the latest 5G smartphones including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, Motorola, Kyocera, and TCL.
What are the options for receiving orders from the Verizon store in Roseville?
Customers can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery options where available.
Can I schedule an appointment before visiting the Verizon store in Roseville?
Yes, you can schedule an in-store appointment either online via Verizon's website or through the My Verizon app.
What types of products and services does the Verizon Roseville store offer?
The store offers mobile phones, 5G home internet, business cell phones, mobile hotspots, tablets, laptops, and various mobile, wireless internet, and voice plans.
Does Verizon Roseville accept mobile NFC payments and debit cards?
Yes, Verizon Roseville accepts mobile NFC payments, debit cards, and checks, but does not require cash only.
Are there any popular eateries near the Verizon store in Roseville?
Yes, nearby dining options include Jimmy John's sandwich shop, Mr. Shawarma Grille for Mediterranean cuisine, Starbucks coffee shop, bd's Mongolian Grill, Chipotle Mexican restaurant, Ram's Horn diner, and Outback Steakhouse.
What nearby services can complement a visit to the Verizon store in Roseville?
You can visit nearby services like Advance America for check cashing, Nail First and Fantastic Sams for beauty and hair care, or get your car washed at Marco's Car Wash and Master Car Wash.
Are there any nearby retail or entertainment options close to Verizon Roseville?
Yes, you can explore nearby shops like Gianinis Jewelers and Russ Fine Jewelers, Disc Replay for video games and music, Painting with a Twist art school, and Wireless Toyz mobile store.