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Brand Certified

Verizon

4.8
(1271 reviews)

Business Details

(248) 608-0010
http://www.teamwireless.com

About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
1457 N Rochester Rd, Rochester Hills, MI
48307, United States

Hours

Reviews

4.8
1,271 reviews
5 stars
1,189
4 stars
36
3 stars
5
2 stars
1
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with their needs.

Efficiency

Many reviews highlighted the quick and seamless service provided, with customers appreciating the prompt assistance and minimal wait times.

Cost Savings

Several customers noted that staff members helped them save money on their plans and devices, showcasing a focus on providing value.

Expertise

The staff's knowledge about products and plans was frequently mentioned, with customers feeling well-informed and supported during their transactions.
  • MC
    Michelle Carley
    Feb 11, 2026
    5.0
    Alvin was a great person to work with. He learned what I needed and offered advice how to get the best products/service at the lowest price.
  • LM
    Lori Mcghee-Curtis
    Feb 3, 2026
    5.0
    Stopped by Verizon in Rochester needing assistance with my new phone. I was greeted as soon as I walked in and offered water. Alvin listened to me and told me what needed to be done. Not only did he fix my phone but also reviewed my plan and made some changes that saved me money! I will definitely be going back to this store in the future! No high pressure sales- just a good experience!
  • BN
    Blake Nottingham
    Jan 30, 2026
    5.0
    The staff was very friendly and helped me change lines from T-Mobile to Verizon and it was quick and easy. And got a brand new iPhone 16 that I am very happy with.
  • TM
    Tracy Mcdonald
    Jan 29, 2026
    5.0
    I can’t say enough great things about this place. Savio Was amazing to work with he went above and beyond to help me get switched over from my previous carrier and also saved me a lot of money on my bill each month. If you’re thinking of switching to Verizon, definitely go to the store and ask for him!
  • MG
    Mark Gosciewski
    Jan 22, 2026
    5.0
    Malvin was very professional in handling my problem with my old phone and getting me set up with a new phone. He handled all of the transfer of my data and made the transition to a new phone easy. Really appreciate his kind service.

Frequently Asked Questions About Verizon

What products and services does Verizon at 1457 N Rochester Rd offer?

Verizon at 1457 N Rochester Rd offers the latest smartphones, tablets, wireless accessories, full device repair services for smartphones and tablets, and WeBoost signal amplifiers for home and vehicle use.

What are the store hours for Verizon in Rochester Hills?

The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

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