Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.
Location
Hours
Reviews
4.8
1,230 reviews
5 stars
1,150
4 stars
36
3 stars5
2 stars1
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff, particularly Alvin and Malvin, who went above and beyond to assist.
Knowledgeable Staff
Many reviews highlighted the staff's extensive knowledge about products and services, making the purchasing process easier for customers.
Efficiency
Customers appreciated the quick and efficient service, with many noting that transactions were completed in a timely manner.
Helpful and Friendly
The staff was frequently described as friendly and helpful, creating a welcoming atmosphere for customers.
Problem Solving
Several reviews mentioned staff's willingness to address issues and provide solutions, enhancing the overall customer experience.
- JYJustin Yousif4 days ago5.0Alvin saved me alot of money on my bill, while also Getting me two new iPhone 17’s. Honest, quick, and amazing service!
- JDJohn DeatonNov 16, 20255.0Had a great experience. Helped me navigate all options with getting new phone. Outstanding service. Took 40 minutes including phone setup and transfer. Alvin was great!
- SBStacey BrunnerNov 11, 20255.0Alvin was kind courteous and assisted me in helping me to lower my monthly payment.
- RSRafida SalemNov 5, 20255.0Savio was with helpful and very knowledgeable about the new phone and the whole process! We will be definitely be going back to savio
- KPKRISSY POPENov 2, 20255.0Super 👌 👍 customer service! They were open Sunday and I was in and out with a new cell cause mine broke while moving, I even got a better plan! So happy!
Frequently Asked Questions About Verizon
What products and services does Verizon at 1457 N Rochester Rd offer?
Verizon at 1457 N Rochester Rd offers the latest smartphones, tablets, wireless accessories, full device repair services for smartphones and tablets, and WeBoost signal amplifiers for home and vehicle use.
What are the store hours for Verizon in Rochester Hills?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Does Verizon offer pickup or delivery services?
Verizon offers in-store pickup service.
What payment methods are accepted at this Verizon store?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
How can I contact Verizon Rochester Hills for inquiries or support?
You can call the local phone number at +1 248-608-0010 or email info@teamwireless.com.
Does Verizon provide device repair services?
Yes, Verizon is a full service device repair center repairing smartphones, tablets, and more.
Where is Verizon located?
Verizon is located at 1457 N Rochester Rd, Rochester Hills, MI 48307, USA.
What nearby dining options are available near Verizon Rochester Hills?
Nearby dining options include Bar Louie, Jet's Pizza, Shield's Pizza, Hamlin Pub, Mezza Mediterranean Grille, King Garden, and George's Coney Island, where customers can enjoy a meal before or after their visit to Verizon.
Are there any nearby wellness or health services near Verizon?
Yes, nearby wellness and health services include Stretch Zone, Great Expressions Dental Centers, Affective Chiropractic, and HealthQuest Physical Therapy, offering customers options for health and wellness close to Verizon.
What nearby attractions or leisure activities are close to Verizon?
Charles Ilsley Park offers a nearby outdoor recreational space, and Zo's Bubble Tea provides a place for refreshments. Customers can enjoy leisure activities before or after visiting Verizon.