Best Buy

4.1
1429 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Best Buy
2651 S Rochester Rd, Rochester Hills, MI
48307, United States

Hours

Reviews

4.1
1,429 reviews
5 stars
730
4 stars
395
3 stars
151
2 stars
43
1 star
110

What are people saying?

AI-generated from recent customer reviews

Store Closure

Multiple reviews indicate that this Best Buy location is permanently closed, with customers expressing sadness over its closure.

Customer Service

Feedback is mixed; while some customers praised the helpfulness of staff, others reported terrible experiences with customer service and management.

Product Availability

Customers noted a lack of inventory and issues with product availability, leading to frustration when items were out of stock.

Delivery Issues

Several reviews highlighted significant problems with delivery services, including missed appointments and poor communication.

Curbside Pickup

Curbside pickup received positive remarks for being efficient and convenient, with many customers appreciating the safety measures in place.
  • SG
    Steven Gibbs
    Aug 8, 2025
    1.0
    Friend said I could get a copy of Phantasy Star Universe here for the Xbox 360… I can’t even find the door ! I hope you guys go out of business, terrible customer service.
  • LL
    Lisa Leonard
    Jan 6, 2019
    4.0
    Great and friendly service every time 😁

Frequently Asked Questions About Best Buy

What is the address of the Best Buy store in Rochester Hills?

The Best Buy store is located at 2651 S Rochester Rd, Rochester Hills, MI 48307, US.

Does this Best Buy location in Rochester Hills offer curbside pickup?

Yes, this Best Buy store offers curbside pickup services.