Best Buy

4.1
1428 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Best Buy
2651 S Rochester Rd, Rochester Hills, MI
48307, United States

Hours

Reviews

4.1
1,428 reviews
5 stars
730
4 stars
394
3 stars
151
2 stars
43
1 star
110

What are people saying?

AI-generated from recent customer reviews

Store Closure

Multiple reviews indicate that the store is permanently closed, with customers expressing sadness over its closure.

Customer Service

Feedback is mixed; while some customers praised the helpfulness of staff, others reported terrible service and unhelpful interactions.

Product Availability

Customers frequently noted issues with product availability, including items being out of stock or misrepresented online.

Curbside Pickup

Curbside pickup received positive remarks for being efficient and convenient.

Pricing Concerns

Several reviews mentioned high prices compared to competitors, leading to dissatisfaction among customers.
  • SG
    Steven Gibbs
    Aug 8, 2025
    1.0
    Friend said I could get a copy of Phantasy Star Universe here for the Xbox 360… I can’t even find the door ! I hope you guys go out of business, terrible customer service.
  • NM
    Nolan McMaster
    Jan 3, 2019
    5.0
    Everyone there was very helpful and their selection of everything was amazing!
  • TS
    T S
    Jul 21, 2018
    5.0
    Good selection and helpful people

Frequently Asked Questions About Best Buy

What is the address of the Best Buy store in Rochester Hills?

The Best Buy store is located at 2651 S Rochester Rd, Rochester Hills, MI 48307, US.

Does this Best Buy location in Rochester Hills offer curbside pickup?

Yes, this Best Buy store offers curbside pickup services.