Business Details
42177 Ann Arbor Road E, Plymouth, MI
48170, United States
Certified by Verizon • Feb 22, 2026
(734) 414-9510
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Plymouth, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
190 reviews
5 stars
150
4 stars
4
3 stars
6
2 stars
3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Malik, Drew, and Ki.
Negative Experiences
Several reviews reported issues with unauthorized charges, poor service, and unprofessional behavior from staff, leading to a lack of trust in the store.
Store Management
Feedback indicated inconsistency in service quality, with some customers experiencing excellent service while others encountered rude or unhelpful staff.
Store Environment
Some customers noted cleanliness issues and poor organization within the store, which affected their overall experience.
- LRLinda Roman4 days ago5.0Thank you so much to Stacy Motley!!! I have never had a kinder, more knowledgeable and caring sales person.Her technical knowledge is amazing. I was referref to this store by another very satisfied customer. Stacy is wonderful - the very best example of what customer service is!! I will never go to another store to take care of my Verizon needs and I will never deal with anyone but Stacy!
- KPKelly PappasFeb 4, 20265.0Great customer service - Connor was very knowledgeable and kind. He made the process of getting a new phone easy and helped me make adjustments to my plan. Thank you!
- ZCZolie ConradoJan 27, 20265.0Drew and his co-workers are very courteous and knowledgeable. Plymouth store on AA Rd. Every step of the way they were professional and attentive to any needs and requests. It was a very refreshing experience after having bad ones at the Northville MI store on Beck road. Their customer service and attitude is greatly lacking, and Verizon corporate training is highly needed there. We will do business here from now on. Thank you!!! *****
- RJRoy JohnsonJan 5, 20265.0Our Verizon Tech/salesperson Aiden was personable, friendly, an excellent salesman who answered all of our questions for 2 “Old school “senior citizens. Thank you Aiden God Bless you.
- SDSandra DellDec 30, 20255.0I worked with Brian. He made sure I knew how to use my new phone and watch. He was magnificent.
Frequently Asked Questions About Verizon
What products and services does Verizon in Plymouth, MI offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon in Plymouth, MI?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon in Plymouth, MI support in-store pickup?
Yes, Verizon supports in-store pickup for orders.
What payment options are accepted at Verizon in Plymouth, MI?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Where is Verizon located in Plymouth, MI?
Verizon is located at 42177 Ann Arbor Road E, Plymouth, MI 48170, United States.
What brands does Verizon in Plymouth carry?
They carry brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, and more.
Does the Verizon store in Plymouth offer services in languages other than English?
Yes, services are offered in English and Spanish.
Are there nearby places where I can find mental health services near Verizon in Plymouth?
Yes, nearby you can find counseling and mental health services such as Alishia Ebel, Being Human Group, Healing Space Collective, and Create Space Therapy.
What are some nearby dining options near Verizon in Plymouth, MI?
Subway, a sandwich shop and fast food restaurant, is located nearby and is convenient for a quick meal before or after your visit.
Are there any nearby services that could help with physical therapy or wellness near Verizon?
Yes, nearby options include Sport and Spine Performance Institute, a chiropractor and physical therapy center, and A Massage Above The Rest spa for wellness and physical therapy services.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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