Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Plainwell, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1307 M 89.
Location
Hours
Reviews
4.8
690 reviews
5 stars
640
4 stars
11
3 stars10
2 stars3
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Yasmeen, Logan, and Justin.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, making the process of purchasing or upgrading devices smooth and easy.
Product Knowledge
Staff members were frequently noted for their extensive knowledge about products and services, helping customers make informed decisions.
Positive Experiences
Numerous customers reported having great experiences at the store, often recommending specific employees for their exceptional service.
Mixed Reviews
While many reviews were positive, some customers expressed dissatisfaction with certain staff members, indicating inconsistency in service quality.
- RLRick Locatis2 days ago5.0Yasmeen She was wonderful, we came in close to closing time and she was very helpful getting my son his first ever (he pays) cell phone. Proud dad…… Rick
- JSJosh Stutsman2 days ago5.0Yasmine was extremely helpful and kind! She knew exactly what she was doing and got it done quickly!
- JMJennifer MillerNov 15, 20255.0Went into Verizon to get a new phone and I didn’t have to wait. The service was awesome! Lee and Bobby were fabulous to work with and very helpful. Five stars!
- KKKevin KochNov 6, 20255.0Lee was extremely helpful and got everything going... very happy with the service
- PVPeyton VlietstraNov 4, 20255.0Great service very welcoming. Got my brand new iPhone 17 Lee and Bobby were very helpful! They both were super knowledgeable when I asked questions about different packages for my plan.
Frequently Asked Questions About Verizon
Where is the Verizon Wireless Zone store located in Plainwell?
The Verizon Wireless Zone store is located at 1307 M 89, Plainwell, MI 49080, across from Walmart and next to Biggby Coffee.
What are the store hours for the Verizon Wireless Zone in Plainwell?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What products does the Verizon Wireless Zone offer?
They offer smartphones, tablets, wireless devices, tech accessories, Verizon home internet, connected devices, and more, including brands like Apple, Samsung, Google, Motorola, and Verizon Wireless.
Does the Verizon Wireless Zone in Plainwell offer curbside or in-store pickup services?
Yes, the store provides both in-store pickup and curbside pickup services for customer convenience.
How can customers schedule appointments or manage their Verizon services?
Customers can schedule appointments via https://wirelesszone.com/appointments/ and manage their Verizon services through the My Verizon app available at https://apps.apple.com/us/app/my-verizon/id416023011.
What services are available at the Verizon Wireless Zone store?
Services include bill payments, business accounts, free bill analysis, new lines, upgrades, device activation, device financing, wet phone recovery, Verizon Protect, and more.
Is Verizon Wireless Zone in Plainwell an official Verizon retailer and do they offer 5G service?
Yes, Wireless Zone is a Verizon Authorized Retailer offering the latest devices with Verizon network coverage, including 5G service.
What nearby dining options are available near the Verizon Wireless Zone in Plainwell?
Nearby dining options include Little Caesars Pizza, Taco Bell, Dunkin', Chui's Hong Kong Restaurant, and Salvino's Italian restaurant and sports bar.
Which coffee shops are located near the Verizon Wireless Zone storefront?
Customers can visit Biggby Coffee and Dunkin' nearby, perfect for grabbing a coffee before or after shopping at the store.
Are there any automotive services near the Verizon Wireless Zone in Plainwell?
Yes, nearby automotive services include Zip's Car Clinic, Dykstra's Auto, MJL Automotive dba Muffler Man, and ReCar Nation used car dealer.