TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often highlighting specific employees for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service, with customers appreciating the timely assistance and smooth transactions.
Problem Solving
The team was recognized for effectively addressing customer issues and providing solutions, making the experience pleasant and stress-free.
Positive Atmosphere
The store environment was described as welcoming and accommodating, contributing to a positive overall experience for customers.
JW
Jesse Williams
Feb 16, 2026
5.0
The service was excellent with verizon salesperson.
CW
Carol Weston
Feb 2, 2026
5.0
The representative was knowledgeable and informative.
RB
Ruth Brown
Jan 29, 2026
5.0
I dreaded getting a new cell phone but Jen was so patient and helpful, took plenty of time to explain everything and was a pleasure to work with. She’s a real asset to your company and a great person.
Rudy
HB
Hailey Bruce
Jan 28, 2026
5.0
Very friendly and helpful :)
PR
Paul Roberts
Jan 27, 2026
5.0
This is the only Verizon store I’ve found that actually solves problems and consistently has knowledgeable people there to help.