Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 420 S Kalamazoo Ave in Paw Paw, MI 49079
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
210 reviews
5 stars
144
4 stars
21
3 stars
6
2 stars
6
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly John and Cole, who provided excellent service and support.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge about products and services, with specific mentions of employees like Cody and Jordan.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality and staff knowledge, leading to frustration.
Long Wait Times
Multiple customers noted long wait times in the store, especially when the store was busy or under-staffed.
Store Organization
Some reviews mentioned disorganization and lack of clarity regarding services and pricing, leading to confusion for customers.
- HAHeidi ArandaOct 17, 20251.0My husband went to this location to pick up our Verizon order? The man without a name tag gave my hubby our order? No instructions or a receipt was given. Just an attitude. After this experience at this location will be the last. I had to give a 1 star but really it should be 0 ⭐️! If you want great service go to the Portage or Kalamazoo.
- JBJeannette ButlerSep 25, 20255.0John was very helpful and fun when I got my new phone. I would recommend him he is a essential to Russell Cellular.
- PKPayton KibbySep 6, 20255.0John was very very helpful! I will always prefer going to this verzion over corporate locations. He is helpful and will not feed you lies to get commission. Very honest. If I could I would give him 100 stars
- KMKarla MAug 27, 20255.0John has helped my family out several times over the past few months and has always been attentive and effective. Whether helping us with upgrading to new phones or setting up an international plan, he always gave great advise.
- JBJody BajoJul 17, 20255.0John was very helpful and even though office was busy, we felt he took his time with us. Hoping he is able to get additional tech in the Paw Paw office.
Frequently Asked Questions About Verizon
What is the address of the Verizon store in Paw Paw, MI?
The Verizon store is located at 420 S Kalamazoo Ave, Paw Paw, MI 49079.
What are the store hours for Verizon in Paw Paw?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Which brands does the Verizon store in Paw Paw carry?
The store carries brands including Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What payment options are accepted at the Paw Paw Verizon store?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does the Verizon store in Paw Paw offer in-store pickup?
Yes, in-store pickup is available.
Is the Paw Paw Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Are there any nearby coffee shops where I can relax before or after visiting the Verizon store?
Yes, BIGGBY Coffee is a nearby coffee shop where you can relax before or after your visit to Verizon.
Where can I find a nearby bank or credit union near the Verizon store in Paw Paw?
The Honor Credit Union - Paw Paw Branch is located nearby for your banking needs.
Are there dining options close to the Verizon store in Paw Paw?
Yes, nearby dining options include Warner Winery, Warner Brew Haus, and Paw Paw Pizza Co.
How can the nearby UPS Access Point location help customers of the Verizon store?
Customers can conveniently use the nearby UPS Access Point location for shipping and courier services when visiting the Verizon store.