Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 420 S Kalamazoo Ave in Paw Paw, MI 49079
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
213 reviews
5 stars
146
4 stars
21
3 stars
6
2 stars
6
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members like John, Cole, and Cody, highlighting their positive experiences.
Store Hours
Several reviews mentioned issues with the store not adhering to posted hours, leading to frustration among customers.
Mixed Experiences
While some customers had great experiences, others reported dissatisfaction with service quality and staff knowledge, suggesting inconsistency in service.
Product Knowledge
There were complaints about staff not being knowledgeable about products and services, leading to confusion and dissatisfaction among customers.
- RTRyan TeetersJan 4, 20261.0I have been back to this location many times over the last 3 hours, there’s nothing on the door that says that they’re closed, the hours online say they’re open. All of the lights are on and nobody’s here or will come to the door…..
- JHJennifer HansenDec 10, 20255.0Joe was an 11 out of 10! Helpful, kind, thoughtful, considerate and most importantly he knew his stuff!
- RWRobert WatlandDec 5, 20255.0Went to Russel communication in Paw paw To get a new iPhone 17. New sales person there Joe did a great job. I would recommend to everybody.
- HAHeidi ArandaOct 17, 20251.0My husband went to this location to pick up our Verizon order? The man without a name tag gave my hubby our order? No instructions or a receipt was given. Just an attitude. After this experience at this location will be the last. I had to give a 1 star but really it should be 0 ⭐️! If you want great service go to the Portage or Kalamazoo.
- JBJeannette ButlerSep 25, 20255.0John was very helpful and fun when I got my new phone. I would recommend him he is a essential to Russell Cellular.
Frequently Asked Questions About Verizon
What is the address of the Verizon store in Paw Paw, MI?
The Verizon store is located at 420 S Kalamazoo Ave, Paw Paw, MI 49079.
What are the store hours for Verizon in Paw Paw?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Which brands does the Verizon store in Paw Paw carry?
The store carries brands including Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What payment options are accepted at the Paw Paw Verizon store?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does the Verizon store in Paw Paw offer in-store pickup?
Yes, in-store pickup is available.
Is the Paw Paw Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Are there any nearby coffee shops where I can relax before or after visiting the Verizon store?
Yes, BIGGBY Coffee is a nearby coffee shop where you can relax before or after your visit to Verizon.
Where can I find a nearby bank or credit union near the Verizon store in Paw Paw?
The Honor Credit Union - Paw Paw Branch is located nearby for your banking needs.
Are there dining options close to the Verizon store in Paw Paw?
Yes, nearby dining options include Warner Winery, Warner Brew Haus, and Paw Paw Pizza Co.
How can the nearby UPS Access Point location help customers of the Verizon store?
Customers can conveniently use the nearby UPS Access Point location for shipping and courier services when visiting the Verizon store.