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Brand Certified

Verizon

4.9
(2231 reviews)

Business Details

5149 N Us 23, Oscoda, MI
48750, United States
(989) 739-2058
https://shop.wirelesszone.com/mi/oscoda/5149-n-us-23

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Oscoda, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5149 N Us 23.

Details

  • Curbside pickupNot available

Location

Verizon
5149 N Us 23, Oscoda, MI
48750, United States

Hours

Reviews

4.9
2,231 reviews
5 stars
2,171
4 stars
30
3 stars
9
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, with specific praise for employees like Travis, Brynne, and Edward for their professionalism and helpfulness.

Store Environment

Customers appreciated the friendly and welcoming atmosphere of the store, noting that staff made them feel comfortable and understood.

Sales Experience

Many reviews mentioned positive experiences with the sales process, including helpful guidance on phone plans and promotions, leading to customer satisfaction.

Problem Resolution

Several customers reported effective problem-solving by staff, particularly in resolving billing issues and technical problems with devices.
  • IW
    Ina Wagner
    Feb 19, 2026
    5.0
    Great experience. Brynne was wonderful!
  • MS
    Michelle Satkowiak
    Feb 10, 2026
    1.0
    The folks at this Verizon location misrepresented a lower monthly bill in order to make a sale. Instead of decreasing my monthly bill by 40/mo as they promised , it increased by 170.00. I was charged $600 over 2 months for 2 phones. I spent an hour in the store while the agent used my personal cell to call corporate. They were able to remove $80 in charges from the 600. They were never authorized to give the incentives they said we had. Verizon corporate was to call me. They never did. I had to work with corporate on my own to reduce my bill and they would only give an additional $50 for my trouble. Beware of this location.
  • MB
    Mandy B
    Feb 1, 2026
    5.0
    Was so glad for the help that Dakota gave me. He was professional, nice, funny and very knowledgeable!
  • CS
    Carolyn Small
    Jan 25, 2026
    5.0
    Kam was very helpful and courteous and professional. He had no problem navigating my phone when I didn't have an answer to questions he asked me about my phone. Thanks , Kam
  • JM
    Jim Moran
    Jan 22, 2026
    5.0
    Travis Gipson is the best Verizon employee I've ever met! Not only did he fix my phone, I was having issues with my data and Internet, but reviewed my account and saved me money. I'll never go anywhere else!

Frequently Asked Questions About Verizon

What products and services does Verizon in Oscoda offer?

Verizon in Oscoda offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and services such as bill payments, new lines, upgrades, device activation, and more.

What are the store hours for Verizon in Oscoda?

The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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