Verizon

4.9
2210 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Oscoda, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5149 N Us 23.

Details

  • Curbside pickupNot available

Location

Verizon
5149 N Us 23, Oscoda, MI
48750, United States

Hours

Reviews

4.9
2,207 reviews
5 stars
2,149
4 stars
30
3 stars
9
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like John, Edward, Brynne, and Dakota.

Problem Resolution

Several reviews highlighted the staff's dedication to resolving issues, with employees going above and beyond to assist customers with their problems.

Professionalism

Customers noted the professionalism of the staff, particularly in explaining options and processes clearly and patiently.

Store Environment

The store atmosphere was described as welcoming and enjoyable, contributing to a positive shopping experience.

Product Knowledge

Employees demonstrated strong knowledge about products and services, helping customers make informed decisions.
  • WS
    William Shover
    Nov 14, 2025
    5.0
    Edward did a great job swapping us over. Would highly recommend him.
  • DS
    Dawn Shover
    Nov 14, 2025
    5.0
    Edward provided excellence service and answered my questions. Made switching to Verizon very easy.
  • KE
    Kathy Eilf
    Nov 13, 2025
    5.0
    Friendly, knowledgeable and knows what they do in and out.
  • MM
    Marian
    Nov 12, 2025
    5.0
    Brynne and Hayley make customers feel comfortable and understood.
  • JH
    Jeremy Hughes
    Oct 16, 2025
    5.0
    Quick, friendly service. John is awesome, had an issue that had nothing to do with store itself but with service being activated, John sat on phone with at least 5 different techs while doing everything he could on his end to fix issue. From finish to start he was very professional. Always stayed calm and collected and assured me he would stay as long as it took. Fixed my issue like promised and I can’t thank him enough. Three other employees were also very friendly chatted with me and made me feel comfortable. I gave them 5 stars. Thanks again for everything definitely recommending.

Frequently Asked Questions About Verizon

What products and services does Verizon in Oscoda offer?

Verizon in Oscoda offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and services such as bill payments, new lines, upgrades, device activation, and more.

What are the store hours for Verizon in Oscoda?

The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.