Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Ortonville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 250 N Ortonville.
Location
Hours
Reviews
4.7
251 reviews
5 stars
224
4 stars
7
3 stars3
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Morgan, Adam, and Kelly.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly with specific staff members who were perceived as rude or unhelpful.
Efficiency
Several customers noted that their transactions were handled quickly and efficiently, making the process of upgrading or setting up new phones seamless.
Billing Issues
A few customers expressed frustration with unexpected charges and billing discrepancies, indicating a need for clearer communication regarding costs.
Store Environment
The store was described as busy, but many customers appreciated the staff's efforts to assist them despite the high volume of customers.
- SVSandy VukonichNov 13, 20255.0I hope I NEVER have to call Verizon Customer Service again, but if I do, PLEASE PLEASE give me Kevin's personal number. He's a saint in the Customer Service world. Thank you Kevin.....my new best friend. Sandy
- WRWayne ROct 8, 20255.0Very professional, good to work with
- KKKarenOct 8, 20255.0Dylan was very friendly but professional. He got my phone and tablet all set up and ready for my use. He made sure that I understood everything and told me if I had any problems to feel free to contact him. Made getting a new phone very easy.
- KRKellan RummelAug 10, 20255.0Morgan was a great phone dealer and a chill guy 🫡
- KKKmessJul 23, 20255.0Morgan was outstanding. He was personable, friendly and worked quickly to help set me up with my new phone. It’s always a relief to receive amazing service as it is very rare these days. Thank you for the great service!
Frequently Asked Questions About Verizon
What services and products does Verizon Wireless Zone in Ortonville offer?
Verizon Wireless Zone in Ortonville offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. Services include new lines, upgrades, device activation, financing, bill payments, and more.
What are the operating hours of the Verizon store at 250 N Ortonville?
The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does the Verizon Wireless Zone in Ortonville support in-store and curbside pickup?
Yes, the store offers both in-store and curbside pickup services for customer convenience.
Where is the Verizon Wireless Zone located in Ortonville?
It is located at 250 N Ortonville, Suite B, Ortonville, MI 48462, USA.
Can I schedule an appointment or manage my Verizon services online for this location?
Yes, you can schedule an appointment at https://wirelesszone.com/appointments/ and manage services via the My Verizon app or website.
Which wireless brands and accessories are available at Verizon Wireless Zone in Ortonville?
The store carries brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and offers accessories like phone cases, screen protectors, chargers, Bluetooth headphones, and smartwatches.
What nearby places can customers visit after shopping at Verizon Wireless Zone?
Customers can visit Hungry Howie’s Pizza for a meal, Anytime Fitness for a workout, or Pet Supplies Plus for pet needs, all close to the Verizon store.
Are there financial institutions near the Verizon store in Ortonville?
Yes, Genisys Credit Union is located nearby, which may assist customers with financial services or device financing options.
If I need medical services while visiting Verizon in Ortonville, what options are nearby?
Nearby medical services include M15 Urgent Care, McLaren Oakland - Ortonville Family & Internal Medicine, and Brandon Chiropractic Center for various health needs.
How can customers find Verizon Wireless Zone in Ortonville on social media?
You can follow Wireless Zone on Instagram at @wirelesszone and on Twitter at @WirelessZone. The Facebook page is 'Wireless Zone, Verizon Authorized Retailer' at https://www.facebook.com/239634878866.