Verizon

4.7
252 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Ortonville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 250 N Ortonville.

Location

Verizon
250 N Ortonville, Ortonville, MI
48462, United States

Hours

Reviews

4.7
251 reviews
5 stars
223
4 stars
7
3 stars
3
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Morgan, Patrick, and Kelly.

Professionalism

Several reviews noted the professionalism of the staff, with many customers feeling well attended to and appreciated for their patience and understanding.

Mixed Experiences

While many had positive interactions, some customers reported negative experiences, particularly with certain staff members who were perceived as rude or dismissive.

Efficiency

Customers appreciated the quick and efficient service, with many noting that their issues were resolved promptly.

Knowledgeable Staff

Multiple reviews highlighted the staff's knowledge about products and services, which helped customers make informed decisions.
  • SV
    Sandy Vukonich
    Nov 13, 2025
    5.0
    I hope I NEVER have to call Verizon Customer Service again, but if I do, PLEASE PLEASE give me Kevin's personal number. He's a saint in the Customer Service world. Thank you Kevin.....my new best friend. Sandy
  • WR
    Wayne R
    Oct 8, 2025
    5.0
    Very professional, good to work with
  • KK
    Karen
    Oct 8, 2025
    5.0
    Dylan was very friendly but professional. He got my phone and tablet all set up and ready for my use. He made sure that I understood everything and told me if I had any problems to feel free to contact him. Made getting a new phone very easy.
  • KR
    Kellan Rummel
    Aug 10, 2025
    5.0
    Morgan was a great phone dealer and a chill guy 🫡
  • KK
    Kmess
    Jul 23, 2025
    5.0
    Morgan was outstanding. He was personable, friendly and worked quickly to help set me up with my new phone. It’s always a relief to receive amazing service as it is very rare these days. Thank you for the great service!

Frequently Asked Questions About Verizon

What services and products does Verizon Wireless Zone in Ortonville offer?

Verizon Wireless Zone in Ortonville offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. Services include new lines, upgrades, device activation, financing, bill payments, and more.

What are the operating hours of the Verizon store at 250 N Ortonville?

The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.