Brand Certified
Verizon
4.6(257 reviews)
Certified by Verizon • Mar 01, 2026
Business Details
250 N Ortonville, Ortonville, MI
48462, United States
Certified by Verizon • Mar 01, 2026
(248) 627-2000
Certified by Verizon • Mar 01, 2026
https://shop.wirelesszone.com/mi/ortonville/250-n-ortonville
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Ortonville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 250 N Ortonville.
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.6
257 reviews
5 stars
227
4 stars
7
3 stars3
2 stars3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Morgan, Patrick, and Adam for their exceptional service.
Staff Issues
Some reviews mentioned poor experiences with certain staff members, including instances of rudeness and lack of professionalism, which negatively impacted customer satisfaction.
Long Wait Times
Several customers reported long wait times to receive assistance, which detracted from their overall experience.
Billing Concerns
Customers expressed frustration with unexpected charges and billing issues, indicating a need for clearer communication regarding costs.
- LPLinda Plummer3 days ago5.0Shout out to James! You went above and beyond. Welcome to Ortonville
- NHNieshia HarrisonFeb 21, 20265.0James is just a pleasure to work with, very knowledgeable and was extremely helpful. Answered all my questions , highly recommended to anyone interested in working with him. He's funny and has a great personality too.
- CDCourtney DayFeb 12, 20265.0Went in frantically because my service would not work no matter what I tried. James easily reset my settings and got me back online and out the door in less than 5 mins. Thank you James
- JWJake WeidmanFeb 8, 20261.0Can’t seem to get ahold of anyone at this location. Even drove there the other day and no one was there
- DMDylan MarleyFeb 1, 20261.0Never answer the phone and seems to be a rotating door of employees.
Frequently Asked Questions About Verizon
What services and products does Verizon Wireless Zone in Ortonville offer?
Verizon Wireless Zone in Ortonville offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. Services include new lines, upgrades, device activation, financing, bill payments, and more.
What are the operating hours of the Verizon store at 250 N Ortonville?
The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does the Verizon Wireless Zone in Ortonville support in-store and curbside pickup?
Yes, the store offers both in-store and curbside pickup services for customer convenience.
Where is the Verizon Wireless Zone located in Ortonville?
It is located at 250 N Ortonville, Suite B, Ortonville, MI 48462, USA.
Can I schedule an appointment or manage my Verizon services online for this location?
Yes, you can schedule an appointment at https://wirelesszone.com/appointments/ and manage services via the My Verizon app or website.
Which wireless brands and accessories are available at Verizon Wireless Zone in Ortonville?
The store carries brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and offers accessories like phone cases, screen protectors, chargers, Bluetooth headphones, and smartwatches.
What nearby places can customers visit after shopping at Verizon Wireless Zone?
Customers can visit Hungry Howie’s Pizza for a meal, Anytime Fitness for a workout, or Pet Supplies Plus for pet needs, all close to the Verizon store.
Are there financial institutions near the Verizon store in Ortonville?
Yes, Genisys Credit Union is located nearby, which may assist customers with financial services or device financing options.
If I need medical services while visiting Verizon in Ortonville, what options are nearby?
Nearby medical services include M15 Urgent Care, McLaren Oakland - Ortonville Family & Internal Medicine, and Brandon Chiropractic Center for various health needs.
How can customers find Verizon Wireless Zone in Ortonville on social media?
You can follow Wireless Zone on Instagram at @wirelesszone and on Twitter at @WirelessZone. The Facebook page is 'Wireless Zone, Verizon Authorized Retailer' at https://www.facebook.com/239634878866.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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