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Brand Certified

Verizon

4.6
(257 reviews)

Business Details

250 N Ortonville, Ortonville, MI
48462, United States
(248) 627-2000

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Ortonville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 250 N Ortonville.

Location

Verizon
250 N Ortonville, Ortonville, MI
48462, United States

Hours

Reviews

4.6
257 reviews
5 stars
227
4 stars
7
3 stars
3
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Morgan, Patrick, and Adam for their exceptional service.

Staff Issues

Some reviews mentioned poor experiences with certain staff members, including instances of rudeness and lack of professionalism, which negatively impacted customer satisfaction.

Long Wait Times

Several customers reported long wait times to receive assistance, which detracted from their overall experience.

Billing Concerns

Customers expressed frustration with unexpected charges and billing issues, indicating a need for clearer communication regarding costs.
  • LP
    Linda Plummer
    3 days ago
    5.0
    Shout out to James! You went above and beyond. Welcome to Ortonville
  • NH
    Nieshia Harrison
    Feb 21, 2026
    5.0
    James is just a pleasure to work with, very knowledgeable and was extremely helpful. Answered all my questions , highly recommended to anyone interested in working with him. He's funny and has a great personality too.
  • CD
    Courtney Day
    Feb 12, 2026
    5.0
    Went in frantically because my service would not work no matter what I tried. James easily reset my settings and got me back online and out the door in less than 5 mins. Thank you James
  • JW
    Jake Weidman
    Feb 8, 2026
    1.0
    Can’t seem to get ahold of anyone at this location. Even drove there the other day and no one was there
  • DM
    Dylan Marley
    Feb 1, 2026
    1.0
    Never answer the phone and seems to be a rotating door of employees.

Frequently Asked Questions About Verizon

What services and products does Verizon Wireless Zone in Ortonville offer?

Verizon Wireless Zone in Ortonville offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. Services include new lines, upgrades, device activation, financing, bill payments, and more.

What are the operating hours of the Verizon store at 250 N Ortonville?

The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified March 01, 2026Yext Knowledge Graph
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