Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Okemos, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3490 Okemos Rd.
Location
Hours
Reviews
4.8
157 reviews
5 stars
148
4 stars2
3 stars2
2 stars2
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being helpful, knowledgeable, and accommodating, with many customers highlighting specific employees for their exceptional service.
Store Experience
Customers appreciate the clean and organized environment of the store, noting quick service and efficient processes.
Sales Practices
Some reviews mention concerns about misleading information regarding promotions and trade-ins, indicating a need for improved transparency.
Staff Knowledge
Many customers commend the staff for their expertise and ability to answer questions thoroughly, enhancing the overall customer experience.
Problem Resolution
The team is recognized for going above and beyond to resolve issues, with several customers sharing positive experiences in troubleshooting and account management.
- JCJubin CheruvelilNov 6, 20252.0Heads up- this is a franchise store that may not allow you to do certain things! I was at 31 days to return a phone and they would not take it and I am stuck with a 800 cost since it was supposed to be a trade in. Be aware- to get pressure treatment to buy stuff.
- DRDaniel RoseSep 21, 20255.0Caid was extremely helpful accommodating our walk-in to add a line, modify our plan, and upgrade our phones. He explained the benefits of each plan and made the entire process seamless.
- HSHenry SmithJul 24, 20255.0Very knowledgeable staff! Also helpful, answered all questions we had đź‘Ť!
- SPSarah PennockMay 29, 20255.0My mom had an account issue and Hudson went above and beyond to take care of it!
- LCLeigh CochranSep 18, 20235.0Had the best experience with Evelyn , she’s extremely professional, knowledgeable, and friendly . You’re fortunate to have such a great associate. Thank you Evelyn
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Okemos offer?
Wireless Zone, Verizon Authorized Retailer in Okemos offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the store hours for Verizon Wireless Zone in Okemos?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 6:00 PM.
Can I pick up my order or use curbside pickup at Verizon Wireless Zone in Okemos?
Yes, Verizon Wireless Zone offers both in-store pickup and curbside pickup services.
What brands are available at Verizon Wireless Zone in Okemos?
They carry popular brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many more.
How can I schedule an appointment or service with Verizon Wireless Zone in Okemos?
You can schedule an appointment through their online reservation site at https://wirelesszone.com/appointments/ or use the My Verizon app from the Apple App Store.
What is the contact information for Verizon Wireless Zone in Okemos?
You can reach the store by phone at +1 517-580-4921 or email at WZ989@wireless-zone.com.
Where is Verizon Wireless Zone located in Okemos?
The store is located at 3490 Okemos Rd, Suite C&D, Okemos, MI 48864, USA.
What nearby restaurants can I visit before or after shopping at Verizon Wireless Zone?
Nearby restaurants include Jersey Mike's Subs, Tropical Smoothie Cafe, Big John Steak & Onion, Savvy Sliders, Tim Hortons, Arby's, McDonald's, Applebee's Grill + Bar, Stillwater Grill, and Dunkin Donuts.
Are there convenient services near Verizon Wireless Zone for customers' everyday needs?
Yes, nearby services include a Marathon gas station with car wash, Wash World Car Wash, KeyMe Locksmiths, and Western Union money transfer services.
What nearby attractions or places of interest could I visit while in the Verizon Wireless Zone area in Okemos?
You can visit the Michigan State Capitol for government and financial services or the Okemos Music Academy for educational programs nearby.