Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
2.9
27 reviews
5 stars
11
4 stars
1
3 stars
2
2 stars0
1 star
13
- MAMohammed ArsiwalaDec 15, 20251.0Be prepared to be disappointed with their tech, service, they are the worst company. They cancelled my appointment three times and they poorly communicate.
- DWDonald WinnMay 5, 20251.0Hurried to get there for my appointment. After waiting 25 minutes, I aske dhow much longer it would be and was told 10 more minutes. It's like a doctors office. They do not care either as the services are all part of an annual plan or warranty work. They would not make it on their own because they suck. They will have business whether they do a good job or not. I left after she told me that and she did not care one bit. Not going back. This is the Novi MI Best But store and they don't care about this review either.
- MNMc NametFeb 18, 20221.0Over priced total rip off
- BRBrett RzucidloJun 25, 20215.0Ronald from google helped me pick out a chrome book for my daughter. Really great experience and was cool to have an expert like him help me out. A lot of employees anywhere you go now days are new and don’t have a lot of experience. He was helpful, nice and professional. Go see Ronald and you will be very satisfied. Thanks again Ronald for your help!!!
- JDJames DonohueDec 18, 20155.0Yesterday morning I arrived, just before opening, at this Best Buy location with my 7 month old Dell computer. I could not access the internet from home. There were others at the door. Two were ahead of me for assistance by Geek Squad. The two gentlemen that were helping customers immediately addressed the issues that the customers had. When it was my turn, Matt plugged my computer in, asked me several questions regarding the issues I noticed, ran some diagnostics and fixed the problem. I was in and out in 45 minutes with no costs. I had my receipts, warranty information as well as Geek Squad protection. This experience has taught me that the people and the coverage make a huge difference when technical issues can happen. Matt ran several additional checks to make sure that he had diagnosed the problem correctly.
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in Novi offer?
Geek Squad provides tech repair, setup, and support services including computer repair, mobile phone repair, data recovery, and appliance repair. Services can be scheduled in store or online.
Where is Geek Squad located in Novi?
Geek Squad is located at 21051 Haggerty Rd, High Point Shopping Center, Novi, MI 48375, USA.
What are the operating hours for Geek Squad in Novi?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad in Novi?
You can reach Geek Squad at their local phone number +1 248-449-8956.
How do I schedule a service appointment with Geek Squad at Best Buy in Novi?
You can schedule your service appointment either in store or online through their website at https://stores.bestbuy.com/mi/novi/21051-haggerty-rd-417/geeksquad.html.
Are there any special deals currently available at Geek Squad in Novi?
Yes, Geek Squad is promoting Black Friday deals. More information can be found on their store's website.
What electronics stores are nearby Geek Squad in Novi where I can shop before or after my service?
Nearby electronics stores include Best Buy, Magnolia, and Geek Squad itself, all located within the same shopping area, which makes it convenient for shopping for devices or accessories before or after your repair.
If I am visiting Geek Squad in Novi, what dining options are available nearby?
Nearby dining options include On The Border Mexican Grill & Cantina, McDonald's, Chili's Grill & Bar, Cantaritos Fiesta Mexican Restaurant, and It's Just Wings, offering a variety of cuisines to enjoy.
Are there hotels near Geek Squad in Novi for customers who need accommodation?
Yes, there are nearby hotels such as Extended Stay America Detroit Novi Orchard Hill Place and Sheraton Detroit Novi Hotel, providing convenient accommodations for visiting customers.
What other useful services are located near Geek Squad in Novi?
Nearby services include Novi City Hall, OfficeMax for office supplies, Western Union for money transfers, and financial institutions like Chase Bank and Flagstar Bank, providing additional convenience when visiting the area.