Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Northville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 15431 Beck Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
475 reviews
5 stars
465
4 stars1
3 stars1
2 stars2
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of Sabrina and Yousif.
Staff Expertise
Reviewers highlighted the staff's expertise in handling phone upgrades, account issues, and product knowledge, making the process smooth and efficient.
Store Environment
The store was described as beautiful and welcoming, contributing to a positive shopping experience.
Problem Resolution
Staff were noted for their ability to resolve issues effectively, with several customers expressing gratitude for the assistance they received.
Repeat Business
Many customers indicated they would return to this location due to the excellent service they experienced.
- RRRaj Rajendran1 day ago5.0Matt was great in transferring my contents from old phone to my new phone. Thank you Matt and Chris
- NKnick kenaya6 days ago5.0Had an awesome experience with Sabrina and Aws. Got me a brand new phone and made my bill cheaper. Highly recommend, will be coming back here for anything phone related.
- LJLindsey JonesNov 11, 20255.0Sabrina is the go-to girl if you need a new phone at the Verizon location on northville. She fought hard for us when customer service didn't want to give us the credit for our phone, but she got it! She's the best!
- GJGretchen JonesNov 11, 20255.0Sabrina was the most patient worker at the northville location. She fought to get us the best offer for us and even ended up saving us more money. If you need any help with phones at this verizon location, come and see her!
- DYD YAKESOct 31, 20255.0Yousif is the best! He arranged for all new upgrades over a year ago for my family. Lots of devices - phones, ipad, watch. I had a phone debacle a year later and Yousif recognized me when I walked in - a year later - and helped sort out the issue. Customer service, transparent and honest transactions. This location is 15 minutes farther than another location to me, but I make the drive because I know Yousif will provide top notch customer service. Don't go anywhere else. If you don't like to wait, make an appointment - super easy and they will get you in/out as fast as they can.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Northville offer?
Verizon Wireless Zone in Northville offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the store hours for the Verizon Wireless Zone at 15431 Beck Rd, Northville?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Wireless Zone offer in-store pickup for online orders?
Yes, Verizon Wireless Zone offers in-store pickup service for items ordered online.
Which brands are available at Verizon Wireless Zone in Northville?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and many more.
How can customers schedule an appointment or check deals at Verizon Wireless Zone?
Customers can schedule appointments at https://wirelesszone.com/appointments/ and view today's best deals at http://wirelesszone.com/offers/.
What contact methods are available for customer support at Verizon Wireless Zone Northville?
Customers can contact via phone at +1 248-692-8888 or email raymond.shunyia@tcclivonia.com. They can also connect via Facebook at https://www.facebook.com/550662854808004 and Twitter @WirelessZone.
What nearby restaurants can customers visit before or after shopping at Verizon Wireless Zone?
Nearby dining options include Five Guys, QDOBA Mexican Eats, Tropical Smoothie Cafe, First Watch, Taco Bell, Krispy Krunchy Chicken, Jet's Pizza, Tomo Sushi, Jimmy John's, and Kimchi Box.
Are there any nearby service-oriented businesses helpful to customers visiting Verizon Wireless Zone?
Yes, customers can also find The UPS Store for shipping needs, Select Dental Group for healthcare, and Prompt Urgent Care nearby.
Where can customers find nearby fitness and wellness centers around Verizon Wireless Zone?
F45 Training South Northville gym, Ivy Rehab Physical Therapy, and QQ NAIL and SPA are located near Verizon Wireless Zone for fitness and wellness needs.
What are some nearby amenities that can complement a visit to Verizon Wireless Zone in Northville?
Nearby amenities include Sherwin-Williams hardware store for home projects, Shell gas station for refueling, Home2 Suites by Hilton Northville Detroit for lodging, and Exotic Car Connections concert venue for entertainment.