Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Northville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 15431 Beck Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
488 reviews
5 stars
478
4 stars1
3 stars1
2 stars2
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Hussein and Sabrina, for their helpfulness, patience, and professionalism.
Knowledgeable Staff
Many reviews highlighted the staff's extensive knowledge about products and plans, making the purchasing process smooth and informative.
Positive Experiences
Numerous customers reported excellent experiences, often mentioning that they would return due to the outstanding service they received.
Efficient Service
Customers appreciated the quick and efficient service, with many noting minimal wait times and seamless transactions.
- LDLou Dillon6 days ago5.0Sabrina was absolutely incredible! Not only is she soooo knowledgeable, but extremely kind & helpful! Keep her here!!
- MDMolly DudaDec 27, 20255.0Hussein was fantastic! We had several phone tradeins and he made the whole process a breeze. The store was clean and they had the products we needed. Will definitely return to this location!
- DKDaniel KhoryshevDec 26, 20255.0Hussein was extremely helpful in assisting me with changing my phone number due to constant scam calls. He made the process easy and provided great customer service in a professional manner. I highly recommend Hussein to resolve any issues with your service!
- MMmarcusDec 26, 20255.0I had an excellent experience at this Verizon location thanks to Hussein. From the moment I walked in, he was professional, patient, and extremely knowledgeable. He took the time to explain all my options clearly, answered every question without rushing, and made sure I left with exactly what I needed. Hussein went above and beyond to make the process smooth and stress free, and it’s clear he genuinely cares about helping customers rather than just making a sale. This was easily one of the best experiences I’ve had at a Verizon store. Highly recommend this location, and especially Hussein, if you’re looking for outstanding customer service.
- GSGianni SallanDec 26, 20255.0I had a great experience at Verizon thanks to Sabrina. She was super helpful, patient, and knowledgeable throughout the entire process. She made upgrading easy and took the time to explain everything clearly. I walked out with two new iPhones and felt confident I got exactly what I needed. Excellent customer service—definitely recommend asking for Sabrina!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Northville offer?
Verizon Wireless Zone in Northville offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the store hours for the Verizon Wireless Zone at 15431 Beck Rd, Northville?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Wireless Zone offer in-store pickup for online orders?
Yes, Verizon Wireless Zone offers in-store pickup service for items ordered online.
Which brands are available at Verizon Wireless Zone in Northville?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and many more.
How can customers schedule an appointment or check deals at Verizon Wireless Zone?
Customers can schedule appointments at https://wirelesszone.com/appointments/ and view today's best deals at http://wirelesszone.com/offers/.
What contact methods are available for customer support at Verizon Wireless Zone Northville?
Customers can contact via phone at +1 248-692-8888 or email raymond.shunyia@tcclivonia.com. They can also connect via Facebook at https://www.facebook.com/550662854808004 and Twitter @WirelessZone.
What nearby restaurants can customers visit before or after shopping at Verizon Wireless Zone?
Nearby dining options include Five Guys, QDOBA Mexican Eats, Tropical Smoothie Cafe, First Watch, Taco Bell, Krispy Krunchy Chicken, Jet's Pizza, Tomo Sushi, Jimmy John's, and Kimchi Box.
Are there any nearby service-oriented businesses helpful to customers visiting Verizon Wireless Zone?
Yes, customers can also find The UPS Store for shipping needs, Select Dental Group for healthcare, and Prompt Urgent Care nearby.
Where can customers find nearby fitness and wellness centers around Verizon Wireless Zone?
F45 Training South Northville gym, Ivy Rehab Physical Therapy, and QQ NAIL and SPA are located near Verizon Wireless Zone for fitness and wellness needs.
What are some nearby amenities that can complement a visit to Verizon Wireless Zone in Northville?
Nearby amenities include Sherwin-Williams hardware store for home projects, Shell gas station for refueling, Home2 Suites by Hilton Northville Detroit for lodging, and Exotic Car Connections concert venue for entertainment.