Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Niles, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2010 S 11th St.
Location
Hours
Reviews
4.9
586 reviews
5 stars
568
4 stars3
3 stars2
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, friendly, and helpful, with many highlighting specific employees like Terrence, Jay, and Tracy for their exceptional service.
Efficiency
Many reviews noted the quick and painless service, with customers appreciating the fast setup and resolution of issues.
Value
Several customers mentioned that staff helped them find better plans and deals, resulting in savings on their bills.
Professionalism
The professionalism of the staff was frequently highlighted, with customers feeling well taken care of and respected during their visits.
Store Atmosphere
The store was described as having a friendly and welcoming atmosphere, making customers feel comfortable and valued.
- KBKen Brook3 days ago5.0I have been a Verizon customer for 20 years and the store in Niles, Mi has been the only one I will ever use. Customer service and support is outstanding. We had the extreme pleasure of working with Alexis and couldn’t be happier. 10 out of 10 .
- MBMaddy Brook3 days ago5.0Alexis is amazingly helpful and quick. Answered all of our questions and explained everything to us. Genuinely grateful and impressed.
- LLLeobardo5 days ago5.0Verizon employee was extremely helpful and knowledgeable. He helped me find exactly what I was looking for while staying within my budget. His expertise helped to make my visit stress free.
- CCCarrera6Dec 22, 20255.0Damon Coburn took care of us today at the Verizon Store in Niles. I’ll tell ya, if he’s not the manager he soon will be. He was vigilant to our needs & was extremely knowledgeable about everything. Instead of the easy way, he took the time to find plans and deals that actually saved us money. I offered him a cash tip but he wouldn’t accept it. This kid is going places! Great experience!
- RARich AdamsDec 22, 20255.0Damon got me set up with an S25 and worked with my budget. Helped me create login info and made the process quick and painless. I’d recommend this store over any other specifically for their customer service. Everyone works like a team!
Frequently Asked Questions About Verizon
Where is Verizon Wireless Zone in Niles located?
Verizon Wireless Zone is located at 2010 S 11th St, Niles, MI 49120.
What are the operating hours for Verizon in Niles?
Verizon in Niles is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What types of products does Verizon Wireless Zone offer?
They offer smartphones, tablets, wireless devices, accessories like phone cases and chargers, smart watches, and Verizon home internet services.
Which payment methods are accepted at Verizon Wireless Zone in Niles?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Invoice, MasterCard, PayPal, Samsung Pay, and Visa.
Do they offer curbside or in-store pickup services?
Yes, Verizon Wireless Zone offers both in-store pickup and curbside pickup services.
What services can I get at Verizon Wireless Zone in Niles?
Services include bill payments, new lines, upgrades, device activation and financing, wireless plans, total mobile protection, prepaid options, and wet phone recovery among others.
How can I schedule an appointment with Verizon Wireless Zone?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What nearby places can I visit before or after shopping at Verizon Wireless Zone?
Nearby places include Edward Jones - Financial Advisor: Gregory A Surber, The Bump Ultrasound Studio, and Joe's Barber and Style Shop, all within easy reach for additional services or amenities.
Is there a good place to eat near Verizon Wireless Zone in Niles?
Yes, Wings Etc., a chicken restaurant and bar, is nearby and a great option to grab a meal before or after your visit.
Where can I find fitness or gym facilities near Verizon Wireless Zone?
Anytime Fitness is located close to Verizon Wireless Zone, making it convenient for customers who want to work out nearby.