Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Niles, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2010 S 11th St.
Location
Hours
Reviews
4.9
561 reviews
5 stars
544
4 stars2
3 stars2
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with many highlighting specific employees like Terrence, Jay, and Tracy.
Efficiency
Many reviews noted quick service and efficient problem-solving, with customers appreciating the speed of assistance during their visits.
Professionalism
The staff demonstrated a high level of professionalism, with several customers mentioning their patience and thoroughness in addressing issues.
Positive Atmosphere
The store was described as having a welcoming and friendly environment, making customers feel comfortable during their visits.
Problem Resolution
Customers reported successful resolutions to their issues, with staff going above and beyond to ensure satisfaction.
- DHDevonta Haggard2 days ago5.0Alexhandria was absolutely amazing! Her customer service at Verizon was top-tier. She made my entire upgrade and purchase process super easy and stress-free. She explained everything clearly, helped me choose the best options for my needs, and made sure I walked out fully set up and confident with my new device. Her professionalism, patience, and friendly attitude truly stood out. Verizon is lucky to have her!
- SSSimba Saakoe2 days ago5.0Alexis is the best very friendly helping me with my phone watch!!!
- APAshlee paulus2 days ago5.0Very friendly and professional there! Alexis is super nice and makes things go smooth!
- HSHarry StempleNov 5, 20255.0Jay was EXCELLENT to work with. Very. Knowledgeable on system.very helpful on everything!!! A real asset to Verizon.
- ACAllen CookNov 5, 20255.0One of the best cellular purchasing experiences I've had. I knew what I wanted told Terrence and he set it up. No hard sell, no upgrade pitches. He even found a bonus offer for me. Thanks, Terrence.
Frequently Asked Questions About Verizon
Where is Verizon Wireless Zone in Niles located?
Verizon Wireless Zone is located at 2010 S 11th St, Niles, MI 49120.
What are the operating hours for Verizon in Niles?
Verizon in Niles is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What types of products does Verizon Wireless Zone offer?
They offer smartphones, tablets, wireless devices, accessories like phone cases and chargers, smart watches, and Verizon home internet services.
Which payment methods are accepted at Verizon Wireless Zone in Niles?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Invoice, MasterCard, PayPal, Samsung Pay, and Visa.
Do they offer curbside or in-store pickup services?
Yes, Verizon Wireless Zone offers both in-store pickup and curbside pickup services.
What services can I get at Verizon Wireless Zone in Niles?
Services include bill payments, new lines, upgrades, device activation and financing, wireless plans, total mobile protection, prepaid options, and wet phone recovery among others.
How can I schedule an appointment with Verizon Wireless Zone?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What nearby places can I visit before or after shopping at Verizon Wireless Zone?
Nearby places include Edward Jones - Financial Advisor: Gregory A Surber, The Bump Ultrasound Studio, and Joe's Barber and Style Shop, all within easy reach for additional services or amenities.
Is there a good place to eat near Verizon Wireless Zone in Niles?
Yes, Wings Etc., a chicken restaurant and bar, is nearby and a great option to grab a meal before or after your visit.
Where can I find fitness or gym facilities near Verizon Wireless Zone?
Anytime Fitness is located close to Verizon Wireless Zone, making it convenient for customers who want to work out nearby.