Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Niles, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2010 S 11th St.
Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with many highlighting specific employees like Terrence, Alexis, and Jay for their exceptional service.
Efficiency
Many reviews noted quick and efficient service, with customers appreciating the ease of the purchasing and setup processes.
Professionalism
The staff demonstrated a high level of professionalism, with several customers mentioning their patience and willingness to go above and beyond to assist.
Positive Atmosphere
The store was described as having a welcoming and friendly atmosphere, making customers feel comfortable during their visits.
CT
Colleen Tworek
Feb 16, 2026
5.0
Jay was the best. He is he was the best. He went well above what I could have expected for assistance. You need to keep him and reward him for everything he does cuz he treats the custody he treated me exceptionally well. I appreciate it so much
JV
Jim Vella
Feb 9, 2026
5.0
Terrence was such a great help him and Alexis both got me a great deal and was very knowledgeable ill recommend this store to anyone in niles
AM
Abbi M
Feb 7, 2026
5.0
Had a really great experience here today. Alexis eased all my phone worries. Worked with me on all available options, answered all of my annoying questions, and overall I left feeling very taken care of. Thank you Alexis!
AM
Abbi Morrissey
Feb 7, 2026
5.0
Had a really great experience here today. Alexis eased all my phone worries. Worked with me on all available options, answered all of my annoying questions, and overall I left feeling very taken care of. Thank you Alexis!
CW
Courtney Williams
Feb 7, 2026
5.0
Amazing service! They were very helpful with getting a new phone set up. The staff went above and beyond to help!