Brand Certified
Verizon
4.6(517 reviews)
Certified by Verizon • Mar 01, 2026
Business Details
1970 E Apple Ave, Muskegon, MI
49442, United States
Certified by Verizon • Mar 01, 2026
(231) 767-1864
Certified by Verizon • Mar 01, 2026
https://locations.tccrocks.com/mi/muskegon/1970-e-apple-ave.html
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTCC
TCC Muskegon, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1970 E Apple Ave.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.6
517 reviews
5 stars
438
4 stars
22
3 stars
11
2 stars
9
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting individuals like Heather, Chris, and Nik for going above and beyond to assist.
Knowledgeable Staff
Customers frequently noted the staff's knowledge and ability to solve problems quickly, with several mentioning specific representatives who provided effective solutions.
Mixed Experiences
While many reviews were positive, there were also complaints about rude service and issues with billing, indicating inconsistency in customer experiences.
Store Environment
Some customers suggested improvements to the store's seating, indicating discomfort during their visits.
- TMtoni martin1 day ago5.0How was extremely helpful
- KWKathy WernerFeb 13, 20265.0Heather was great! Explained everything clearly.
- DDDana DFeb 10, 20265.0Heather was awesome - thank you so much!!!!
- AWAlieni WyldeflowerFeb 5, 20261.0Rude people wont even acknowledge you in the store. It was as if I was bothering them at thier job.
- ESEmily SumlinJan 9, 20265.0Went to Verizon today thinking we were just getting some figures in order for an update to our plan. Our rep, Nik, was very helpful and made sure we knew our options. He went above and beyond to answer any questions we had. By the end of our interaction, we got what we wanted for less $ than we expected. Thanks again Nik!
Frequently Asked Questions About Verizon
What products and services does TCC Muskegon offer as a Verizon authorized retailer?
TCC Muskegon offers Verizon smartphones, tablets, home internet, mobile accessories, device financing, prepaid and no contract plans, business accounts, and award-winning customer service.
Where is the TCC Muskegon Verizon authorized retailer located?
The store is located at 1970 E Apple Ave, Muskegon, MI 49442.
What are the store hours for TCC Muskegon?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does TCC Muskegon offer in-store and curbside pickup options?
Yes, TCC Muskegon provides both in-store pickup and curbside pickup services for customer convenience.
Which brands of devices can I find at TCC Muskegon?
You can find devices from Apple, Samsung, Motorola, LG, HTC, and Google at TCC Muskegon.
Is TCC Muskegon accessible to customers with disabilities?
Yes, the store has a wheelchair accessible entrance and parking available.
Can I schedule an appointment or manage my Verizon services through TCC Muskegon?
Yes, you can schedule appointments and manage your Verizon services through the My Verizon app or via TCC's online appointment page.
What nearby dining options are available near TCC Muskegon?
Big Apple Bagels, a cafe and breakfast spot, is located nearby and is a great option to grab a meal before or after your visit to TCC Muskegon.
Are there nearby financial and shipping services close to TCC Muskegon?
Yes, nearby financial services include Edward Jones and Check 'n Go. For shipping, UPS Access Point location and The UPS Store 3789 are close by, useful for handling packages when you visit the area.
What local attractions or service providers might I find near TCC Muskegon?
Nearby you can find Muskegon Charter Township Hall, Muskegon Township Police Department for government services, Dazzling Nail and Mada's African Hair Braiding beauty salons if you want to treat yourself before or after shopping at TCC.
Brand Certified Facts from Verizon
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Certified March 01, 2026Yext Knowledge Graph
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