Business Details
About
Cell Phone Store
TCC Muskegon, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1970 E Apple Ave.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
496 reviews
5 stars
420
4 stars
22
3 stars
11
2 stars
9
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, friendliness, and efficiency in resolving issues.
Employee Recognition
Specific employees, particularly Heather and Chris, received numerous commendations for their exceptional service and expertise.
Mixed Experiences
While many reviews highlighted positive interactions, some customers reported negative experiences, particularly regarding misinformation and service quality.
Store Environment
Several customers suggested improvements to the store's seating, indicating discomfort during their visits.
Overall Satisfaction
Despite some negative feedback, the majority of reviews reflected a high level of satisfaction with the service provided.
- HGheather griswoldNov 17, 20255.0I am a very happy camper. I had been having significant issues with my phone and Joe made it stress free. I greatly appreciate this!!! Thank you, thank, thank you, thank you.
- JFJanet FrantzNov 13, 20255.0Excellent customer service! Treats me like family!
- BBBen BeaudryNov 7, 20255.0A great a wonderful lady
- ACAndy ClementsSep 21, 20255.0Heather did a great job at getting my new phone to accept my old number. I Bought it on Friday at Best Buy and my number Wouldn’t transfer, I kept going back all weekend nothing changed. So I stopped to Verizon and she had it done in less these then 15 minutes
- KSkellyn sandersSep 19, 20255.0Heathre’ is a fantastic customer service representative! She helped me pre order the new iPhone and had me in and out of the store within 15 mins. I will continue to drive out of my way from Holland to your location for all my Verizon needs. Thanks Heathre’!
Frequently Asked Questions About Verizon
What products and services does TCC Muskegon offer as a Verizon authorized retailer?
TCC Muskegon offers Verizon smartphones, tablets, home internet, mobile accessories, device financing, prepaid and no contract plans, business accounts, and award-winning customer service.
Where is the TCC Muskegon Verizon authorized retailer located?
The store is located at 1970 E Apple Ave, Muskegon, MI 49442.
What are the store hours for TCC Muskegon?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does TCC Muskegon offer in-store and curbside pickup options?
Yes, TCC Muskegon provides both in-store pickup and curbside pickup services for customer convenience.
Which brands of devices can I find at TCC Muskegon?
You can find devices from Apple, Samsung, Motorola, LG, HTC, and Google at TCC Muskegon.
Is TCC Muskegon accessible to customers with disabilities?
Yes, the store has a wheelchair accessible entrance and parking available.
Can I schedule an appointment or manage my Verizon services through TCC Muskegon?
Yes, you can schedule appointments and manage your Verizon services through the My Verizon app or via TCC's online appointment page.
What nearby dining options are available near TCC Muskegon?
Big Apple Bagels, a cafe and breakfast spot, is located nearby and is a great option to grab a meal before or after your visit to TCC Muskegon.
Are there nearby financial and shipping services close to TCC Muskegon?
Yes, nearby financial services include Edward Jones and Check 'n Go. For shipping, UPS Access Point location and The UPS Store 3789 are close by, useful for handling packages when you visit the area.
What local attractions or service providers might I find near TCC Muskegon?
Nearby you can find Muskegon Charter Township Hall, Muskegon Township Police Department for government services, Dazzling Nail and Mada's African Hair Braiding beauty salons if you want to treat yourself before or after shopping at TCC.