Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 4884 E Pickard Rd in Mount Pleasant, MI 48858
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
280 reviews
5 stars
230
4 stars
17
3 stars
10
2 stars
5
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Will, Casey, and Courtney.
Billing Issues
Several reviews highlighted problems with billing and unexpected fees, leading to frustration among customers.
Store Experience
Customers appreciated the store's atmosphere and the willingness of staff to assist, although some reported long wait times and inadequate staffing during peak hours.
Product Knowledge
Staff were frequently noted for their expertise in helping customers choose and set up devices, contributing to positive experiences.
Mixed Reviews
While many had great experiences, some customers expressed dissatisfaction with service quality and management decisions.
- MRMilan RobisonNov 3, 20255.0Very helpful in showing various plans and ideas to update our older IPhones.
- KBKaitlyn BaslockSep 3, 20255.0Parker was fantastic, he was super thorough and listened to my needs. A great experience!
- CCCherylAug 13, 20251.0I purchased a phone here couple months ago and was told my monthly bill would be $50 a month first month bill $159.00 was told about some hidden fees and that next month would be the $50 but just got bill and it was $129 if you decide to go here I would get everything in writing.
- LHLoree HutchinsonJul 4, 20255.0Excellent customer service. Thank you Russell!
- PPPaulette PeetJun 16, 20255.0Will was professional, knowledgeable, super helpful, patient and personable. Thank you for helping me with my upgrade.
Frequently Asked Questions About Verizon
What is the address of the Verizon store in Mt Pleasant, MI?
The Verizon store is located at 4884 E Pickard St, Ste A, Mt Pleasant, MI 48858.
What are the store hours for Verizon in Mt Pleasant?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store in Mt Pleasant offer in-store pickup?
Yes, in-store pickup is available at this location.
Which brands of mobile devices does this Verizon retailer carry?
They carry Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG devices.
How can I contact the Verizon store in Mt Pleasant by phone or email?
You can call the main phone at +1 989-317-3278 or email mtpleasant.mi@russellcellular.com.
What payment methods are accepted at the Verizon store in Mt Pleasant?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store in Mt Pleasant wheelchair accessible?
Yes, the location has a wheelchair accessible entrance.
Are appointments required to visit the Verizon store?
No, appointments are not required; you can visit anytime during business hours.
What nearby medical facilities can I find close to Verizon in Mt Pleasant?
Nearby medical facilities include MyMichigan Medical Center, Mt. Pleasant Surgery Center, and Walk-In Care.
What nearby dining options are available near the Verizon store in Mt Pleasant?
Customers can visit Applebee's Grill + Bar or Soolicious Cake bakery nearby for dining before or after their visit.