Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Mt. Pleasant for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
462 reviews
5 stars
249
4 stars
90
3 stars
45
2 stars
17
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Kayla, Josh, and Rahawna for their exceptional service.
Long Wait Times
Several reviews noted long wait times in-store, with some customers waiting over an hour to receive assistance.
Mixed Experiences
While some customers had positive experiences, others reported issues with service quality and billing problems, indicating inconsistency in customer satisfaction.
Product Issues
Customers expressed frustration with product-related issues, including problems with billing, service activation, and equipment malfunctions.
Store Environment
The store was described as busy but clean, with a generally friendly atmosphere, although some customers felt ignored during their visits.
- JMJohn MlinekOct 13, 20255.0Best experience I ever had at a Verizon store. Kayla is the best person ever #1 I recommend her! She helped me and my family out so much today she is the greatest! I HIGHLY RECOMMEND MOUNT PLEASANT VERIZON STORE! Thanks again Kayla! She wasn't there trying just to make a sell.. i had a mess with my phone from Somerset verizon store. Didn't even know what I got into and she straightened everything out and explained everything to me. Calling customer service for me and everything. It was the best experience I ever had a verizon store.I will say again! I had very bad experiences at belle vernon pa, very rude employees no help at all verizon store, and somerset verizon wasn't so good, I wasn't told everything I was getting, I do not recommend somerset at all either
- MSMarc SSep 23, 20251.0Didn't help with anything. Sat there 2 hours and couldn't even help us change names on our Internet
- NSNicholas StevanovicSep 19, 20255.0I’ve visited this Verizon store multiple times now, and the service has been nothing short of phenomenal every single time. A huge shoutout to Josh today—he was patient, extremely helpful, and very informative. He made everything easy to understand, and his friendly personality made the whole experience enjoyable. Dave is another standout. He’s always welcoming, approachable, and easy to chat with—like talking to a longtime friend. I would recommend this store to friends, family, and even strangers because you can always count on being in good hands, no matter who helps you. The team here truly goes above and beyond.
- JAJoseph AshSep 7, 20255.0Helpful patient staff willing to help work thru any problem
- DCDaniel CornellJul 8, 20255.0They solved the problem I was having, fast, friendly service.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Mt. Pleasant?
The Verizon store in Mt. Pleasant is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
What types of products does the Mt. Pleasant Verizon store offer?
The store offers the latest 5G smartphones such as the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment or order products online for the Mt. Pleasant Verizon store?
Yes, you can schedule an in-store appointment or place an online order via their website, with options for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What payment methods are accepted at the Verizon store?
The Verizon store accepts checks, debit cards, and mobile NFC payments and does not require cash-only transactions.
Does the Verizon store in Mt. Pleasant offer repair services?
No, the Verizon store does not offer service repair services.
Is there free Wi-Fi available at the Verizon store?
Yes, the Verizon store offers free Wi-Fi to its customers.
How can nearby transit or popular places help me when visiting Verizon in Mt. Pleasant?
Verizon is located near Stadium Mall, a popular shopping center where you might find additional services or dining options before or after your visit. Additionally, nearby spots like Ignite Donuts or Jet's Pizza offer convenient places to grab food around your appointment.
Are there any nearby dining options close to the Verizon Mt. Pleasant store?
Yes, nearby dining options include Ignite Donuts for coffee and smoothies, Erbert And Gerbert sandwich shop, Jet's Pizza, The Italian Oven for Italian cuisine, Tropical Smoothie Cafe, and Auntie Anne's for pretzels.
What nearby health and wellness places are close to Verizon in Mt. Pleasant?
Nearby health-related services include Physical Therapy & Rehab Specialists and Metro Infusion Center, both offering medical and therapy services.
Are there other mobile phone stores near Verizon in Mt. Pleasant?
Yes, nearby competitors and mobile phone stores include T-Mobile Authorized Retailer and Sprint Store, which also offer mobile phone accessories and retail services.