Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Milford, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
241 reviews
5 stars
213
4 stars3
3 stars2
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Andrew, Laura, and Enrique.
Billing Issues
Several reviews highlighted ongoing problems with billing discrepancies and dissatisfaction with the promised promotions not being honored.
Store Environment
Some customers expressed frustration with the store's atmosphere, including loud music and perceived rudeness from staff during busy times.
Mixed Experiences
While many had positive interactions, there were notable complaints about service quality and unresolved issues, indicating inconsistency in customer experiences.
- GCGNan CarolDec 31, 20255.0Natalie, you are the best! Tried to transfer a verizon account, which is next to impossible. Natalie was sooooo patient and helpful with the whole process. We appreciate your expertise and gracious attitude with us and the hoops that had to jumped through. You deserve a raise! Thank you again.
- TFTodd FarrandDec 27, 20255.0I went in to check out some promos and left with promos and a new phone. The service was incredible. My best experience with Verizon in 25 years as a customer.
- LLLap of LuxuryDec 13, 20251.0SCAM! PURCHASED NEW PHONE 11/25 & WAS TOLD BILL WOULD DECREASE BY $5 WITH SAME PLAN. REP SWORE UP & DOWN, BILL WOULD DECREASE. SURPRISE!!! BILL INCREASED BY $12! HAVE BEEN ON PHONE FOR 45 MINS WITH NO ANSWER YET. JUST WHAT I NEEDED & WANTED BEFORE CHRISTMAS, NOT!!
- MDMike DelfaveroNov 15, 20255.0Verizon corporate is horrible but Zach and Fardad here are amazing
- CTCindy TrosinOct 2, 20255.0Matthias was very helpful in researching the best deal on a phone upgrade.
Frequently Asked Questions About Verizon
What products does Victra offer at the Verizon Authorized Retailer in Milford?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What brands are available at Victra Verizon Milford?
Available brands include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What are the store hours for Victra Verizon Milford?
Open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Victra Verizon Milford offer in-store pickup for online orders?
Yes, Victra offers in-store pickup for your convenience.
What payment options are accepted at Victra Verizon Milford?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What languages are spoken at the Victra Verizon store in Milford?
The store staff can assist customers in English and Spanish.
Can customers recycle their old electronics at Victra Verizon Milford?
Yes, Victra offers electronics recycling services to customers.
How can customers find Victra Verizon Milford via public transit or nearby landmarks?
The store is located on 525 N Main Street near Mill Pond Pavilion, a local landmark, and close to Starbucks. These nearby points of interest can help visitors locate the store easily.
Are there dining options nearby Victra Verizon Milford for before or after your visit?
Yes, nearby dining includes Lei Ting (Chinese/Asian restaurant), Jimmy John's (sandwich shop), and Jet's Pizza (pizza restaurant), offering a variety of meal choices.
What wellness and spa services are near Victra Verizon Milford for a relaxing visit?
Nearby wellness options include Celestial Derma Spa, Benessere Wellness Center and Body Spa, Aesthetically Beautiful, and Modern Aesthetics of Michigan, perfect for pairing your visit with some relaxation.