Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Milford, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
236 reviews
5 stars
209
4 stars3
3 stars2
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Andrew, Laura, and Enrique.
Sales Experience
Customers appreciated the informative and non-pushy sales approach, although some felt pressured to purchase accessories.
Technical Support
Several reviews highlighted the staff's ability to resolve technical issues quickly and effectively, enhancing customer satisfaction.
Store Environment
Some customers noted a distracting atmosphere due to loud music, which affected their ability to communicate with staff.
Billing Issues
A number of customers expressed frustration with billing discrepancies and issues related to promotions, indicating a need for better clarity and resolution.
- MDMike DelfaveroNov 15, 20255.0Verizon corporate is horrible but Zach and Fardad here are amazing
- CTCindy TrosinOct 2, 20255.0Matthias was very helpful in researching the best deal on a phone upgrade.
- DKDi KleinSep 29, 20255.0Drew & Fardad were wonderful. Helped me so much.
- MMMickie MAug 12, 20255.0Knowledgeable and friendly. Great store!
- MBMorgan BakerJul 10, 20255.0My experience with Megan today was great. She explained everything well and applied no pressure if I declined services or accessories. I also overheard her supporting others and applaud her kindness and patience!
Frequently Asked Questions About Verizon
What products does Victra offer at the Verizon Authorized Retailer in Milford?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What brands are available at Victra Verizon Milford?
Available brands include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What are the store hours for Victra Verizon Milford?
Open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Victra Verizon Milford offer in-store pickup for online orders?
Yes, Victra offers in-store pickup for your convenience.
What payment options are accepted at Victra Verizon Milford?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What languages are spoken at the Victra Verizon store in Milford?
The store staff can assist customers in English and Spanish.
Can customers recycle their old electronics at Victra Verizon Milford?
Yes, Victra offers electronics recycling services to customers.
How can customers find Victra Verizon Milford via public transit or nearby landmarks?
The store is located on 525 N Main Street near Mill Pond Pavilion, a local landmark, and close to Starbucks. These nearby points of interest can help visitors locate the store easily.
Are there dining options nearby Victra Verizon Milford for before or after your visit?
Yes, nearby dining includes Lei Ting (Chinese/Asian restaurant), Jimmy John's (sandwich shop), and Jet's Pizza (pizza restaurant), offering a variety of meal choices.
What wellness and spa services are near Victra Verizon Milford for a relaxing visit?
Nearby wellness options include Celestial Derma Spa, Benessere Wellness Center and Body Spa, Aesthetically Beautiful, and Modern Aesthetics of Michigan, perfect for pairing your visit with some relaxation.