Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Midland, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1120 S Saginaw Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
1,417 reviews
5 stars
1,356
4 stars
30
3 stars11
2 stars6
1 star14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Jazz, Dan, and Nick, received high praise for their friendliness, professionalism, and helpfulness.
Knowledgeable Staff
Customers noted the staff's expertise in resolving issues and providing information about products and services.
Efficiency
Many reviews highlighted the quick and seamless service provided during phone upgrades and problem resolutions.
Positive Atmosphere
The store environment was described as welcoming and friendly, contributing to a pleasant customer experience.
Problem Resolution
Staff effectively addressed customer issues, ensuring that problems were resolved satisfactorily.
- JFJustin Frost5 days ago5.0Best Verizon store in Midland! Always helpful and quick! Tonight I went to return a device as a trade in. Jasmine helped me figure out that we selected to return in by UPS but instead of sending me on my way she emailed the label to the store, printed it, boxed up my device and sent me across the road to the UPS store. That is exceptional customer service and the reason why I never use the Verizon store on Eastman road even though it’s 5 miles closer to my house.
- WWWendy WintersNov 13, 20255.0I went to South Saginaw Road Verizon to buy a new iPad, phone, and watch. Jake actually called me, from a store list, to initiate this transaction. We set an appointment and he was able to help me utilize promotions that were available and worked diligently to find as many as were possible to offer to me. He was patient, professional, friendly, and kind. He explained about new watch bands, cord, charging devices, payments - in short anything new he thought I would need to know that had changed since 2019, when I bought these originally! If an item was out of stock, Jake ordered it for me! His team, Michelle, Jazz, and John were also helpful! What a great team! If you are in need of new devices or accessories run, don’t walk, to the South Saginaw Road Verizon store in Midland, Michigan! You won’t be sorry!
- AJAndrew JonesNov 3, 20255.0Both Cole and Nick were great to work with!
- LBLinda BennettOct 30, 20255.0Jazz was so great I wish I could give her a big raise,very helpful.
- NANorma AdlerOct 28, 20255.0I went to Verizon this morning for a problem with my phone. Jazz was welcoming, pleasant and professional. She solved my issue with my phone quite quickly but then took the time to familiarize me with a couple of other possible upcoming problems (problems due to my lack of attention). She then briefed me on new changes with Verizon and I was impressed with what a great ambassador she is to Verizon! Thank you!!
Frequently Asked Questions About Verizon
What types of products and services does Verizon Midland offer?
Verizon Midland provides smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
Where is Verizon Midland located?
Verizon Midland is located at 1120 S Saginaw Rd, Midland, MI 48640, US.
What are the operating hours of Verizon Midland?
Verizon Midland is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Midland offer in-store or curbside pickup options?
Yes, Verizon Midland offers both in-store pickup and curbside pickup services.
Can I schedule an appointment or booking with Verizon Midland?
Yes, you can schedule an appointment online at https://wirelesszone.com/appointments/.
Which brands are available at Verizon Midland?
Verizon Midland offers products from Verizon, Apple, Samsung, Google, Motorola, LG, and several accessory brands like Otterbox and JBL.
What special services does Verizon Midland provide related to phone protection?
Verizon Midland offers services like Total Mobile Protection, Verizon Protect, and Wet Phone Recovery.
What options are available near Verizon Midland for a quick coffee or snack?
You can visit 'Grounds For A Better World' coffee shop or nearby restaurants like Little Caesars Pizza, Cottage Inn Pizza, and Tropical Smoothie Cafe after your visit.
Are there convenient car care services close to Verizon Midland?
Yes, Mister Car Wash, Tommy's Express® Car Wash, and Valvoline Instant Oil Change are nearby for automotive cleaning and maintenance services.
Where can I access postal and shipping services near Verizon Midland?
Nearby postal and shipping services include the US Post Office and UPS Access Point location for convenient drop-offs and pickups.