Verizon

4.9
1418 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Midland, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1120 S Saginaw Rd.

Details

  • Curbside pickupNot available

Location

Verizon
1120 S Saginaw Rd, Midland, MI
48640, United States

Hours

Reviews

4.9
1,417 reviews
5 stars
1,356
4 stars
30
3 stars
11
2 stars
6
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Jazz, Dan, and Nick, received high praise for their friendliness, professionalism, and helpfulness.

Knowledgeable Staff

Customers noted the staff's expertise in resolving issues and providing information about products and services.

Efficiency

Many reviews highlighted the quick and seamless service provided during phone upgrades and problem resolutions.

Positive Atmosphere

The store environment was described as welcoming and friendly, contributing to a pleasant customer experience.

Problem Resolution

Staff effectively addressed customer issues, ensuring that problems were resolved satisfactorily.
  • JF
    Justin Frost
    5 days ago
    5.0
    Best Verizon store in Midland! Always helpful and quick! Tonight I went to return a device as a trade in. Jasmine helped me figure out that we selected to return in by UPS but instead of sending me on my way she emailed the label to the store, printed it, boxed up my device and sent me across the road to the UPS store. That is exceptional customer service and the reason why I never use the Verizon store on Eastman road even though it’s 5 miles closer to my house.
  • WW
    Wendy Winters
    Nov 13, 2025
    5.0
    I went to South Saginaw Road Verizon to buy a new iPad, phone, and watch. Jake actually called me, from a store list, to initiate this transaction. We set an appointment and he was able to help me utilize promotions that were available and worked diligently to find as many as were possible to offer to me. He was patient, professional, friendly, and kind. He explained about new watch bands, cord, charging devices, payments - in short anything new he thought I would need to know that had changed since 2019, when I bought these originally! If an item was out of stock, Jake ordered it for me! His team, Michelle, Jazz, and John were also helpful! What a great team! If you are in need of new devices or accessories run, don’t walk, to the South Saginaw Road Verizon store in Midland, Michigan! You won’t be sorry!
  • AJ
    Andrew Jones
    Nov 3, 2025
    5.0
    Both Cole and Nick were great to work with!
  • LB
    Linda Bennett
    Oct 30, 2025
    5.0
    Jazz was so great I wish I could give her a big raise,very helpful.
  • NA
    Norma Adler
    Oct 28, 2025
    5.0
    I went to Verizon this morning for a problem with my phone. Jazz was welcoming, pleasant and professional. She solved my issue with my phone quite quickly but then took the time to familiarize me with a couple of other possible upcoming problems (problems due to my lack of attention). She then briefed me on new changes with Verizon and I was impressed with what a great ambassador she is to Verizon! Thank you!!

Frequently Asked Questions About Verizon

What types of products and services does Verizon Midland offer?

Verizon Midland provides smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.

Where is Verizon Midland located?

Verizon Midland is located at 1120 S Saginaw Rd, Midland, MI 48640, US.