Verizon

4.9
1230 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Midland, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 6221 Jefferson Ave.

Details

  • Curbside pickupNot available

Location

Verizon
6221 Jefferson Ave, Midland, MI
48640, United States

Hours

Reviews

4.9
1,227 reviews
5 stars
1,188
4 stars
24
3 stars
6
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Aaron, Nick, and Parks, received high praise for their helpfulness, patience, and knowledge.

Efficiency

Customers appreciated the quick and seamless service, particularly in phone upgrades and data transfers.

Problem Solving

The team was noted for effectively addressing customer issues and providing solutions, often going above and beyond.

Friendly Atmosphere

Many reviews highlighted the friendly and welcoming environment created by the staff.

Knowledgeable Staff

Customers frequently mentioned the staff's expertise in explaining options and troubleshooting problems.
  • KP
    Kyleighanne Person
    6 days ago
    5.0
    Brenden and Aaron were very helpful especially during the wait times for the Apple updates. My favorite Verizon store to come to!
  • TS
    Tamera Swinson
    6 days ago
    5.0
    Aaron K was awesome, helped me into an upgraded phone and offered a few accessories based on our conversation. My husband and I are long time Verizon customers, very happy with the service provided today, thanks Aaron 😊
  • EE
    Ethan Eastman
    Nov 11, 2025
    5.0
    Aaron was very thorough and very knowledgeable on the phones and plan discounts.
  • DD
    Dee DeLine
    Oct 27, 2025
    5.0
    Brenden and the guys at Verizon went above and beyond to get us into new phones and internet! From helping us decide on the right phones for us to getting all info transferred over. Very helpful and personable!!!
  • RH
    Renee Hyduk
    Oct 23, 2025
    5.0
    Nick was a fantastic help when I needed to replace my phone that was ran over by a car. He was efficient, friendly and went above and beyond helping select a new phone, case and anything else I needed. Transfering all of my previous phone's information seemed effortless to him as well. Thank you Nick for stellar service!

Frequently Asked Questions About Verizon

What products and services does Verizon at 6221 Jefferson Ave offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including Verizon Wireless plans and device financing.

What are the store hours for Verizon in Midland, MI?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.