Verizon

4.9
1266 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Midland, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 6221 Jefferson Ave.

Details

  • Curbside pickupNot available

Location

Verizon
6221 Jefferson Ave, Midland, MI
48640, United States

Hours

Reviews

4.9
1,263 reviews
5 stars
1,223
4 stars
25
3 stars
6
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with many specific mentions of employees like Aaron, Nick, and Brendan.

Efficiency

Multiple reviews highlighted the quick and efficient service provided by the staff, making processes like phone upgrades and issue resolutions seamless.

Expertise

The staff demonstrated a strong understanding of products and services, with many customers noting their ability to answer questions thoroughly and provide valuable recommendations.

Overall Experience

The store received high recommendations from customers, who expressed satisfaction with their experiences and indicated they would return for future needs.
  • JJ
    Juliet
    2 days ago
    5.0
    Shout out to my man A-aron 🤪😂 for being such a big help!!! Had us laughing while upgrading my phone with no service, got us a few bucks off on our plan too!! 100% would recommend to a freind [AGAIN 🤣]
  • MB
    Mike Barry
    3 days ago
    5.0
    Aaron was top notch, walked us through the entire transition, outstanding support!
  • KO
    Karen Ordiway
    4 days ago
    5.0
    Brendan You were so very helpful and answered every question I asked . You went above and beyond helping me. So 5 stars to you
  • AA
    Ally
    Jan 5, 2026
    5.0
    Nick was incredibly helpful getting our business line switched over to a new account but with the same number— something that felt intimidating & tedious but he made it easy peezy! Thank you, Nick!
  • CK
    Carla Kling
    Dec 19, 2025
    5.0
    A big shout out to Brendan. His patience, stamina, and iPhone techy knowledge is outstanding. I walked in with an annoying pop-up on my phone, which I had no idea how to get rid of, but Brendan didn't give up and fixed the issue. Thank you Brendan for your loyal service to Verizon and your community.

Frequently Asked Questions About Verizon

What products and services does Verizon at 6221 Jefferson Ave offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including Verizon Wireless plans and device financing.

What are the store hours for Verizon in Midland, MI?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.