Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Mason, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 132 S Cedar St.
Numerous reviews praised the exceptional customer service provided by staff members, particularly highlighting employees like Brian, Zaine, and Joe for their helpfulness and professionalism.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and services, which contributed to positive experiences during their visits.
Mixed Experiences
While many customers had positive interactions, a few expressed dissatisfaction with service delays or issues related to business account management.
Store Environment
The store was described as friendly and welcoming, with many customers appreciating the positive atmosphere during their visits.
LB
Logan Beach
5 days ago
1.0
Stop in after work to find out what I had to do to add a line and upgrade an existing long. Basically got told to use the Verizon app and kick rocks. Didn't do a thing but talk shit about the older plan I'm on? Didn't think that was necessary nor did he help choose a new plan. Stopped into T-Mobile in Mason and got talked to like a HUMAN! Currently in the process of switching now!
DD
Diane Dygart
Feb 15, 2026
5.0
Lance at the Mason store sold me my new iPhone 17 and was very helpful and efficient. Then he went above and beyond to resolve the issue I was having with my actual Verizon account. He was able to get me straightened out when two people from Verizon’s main technical support team could not. I was impressed with his capabilities and persistence.
RC
Rap Circle
Dec 29, 2025
5.0
Came into the store with questions about my bill and Anthony W was very fast & efficient and helped me out so much. I will definitely be coming back to upgrade my phones
AJ
Adam Smith Jr
Dec 16, 2025
5.0
I’m not usually one to submit reviews but I was left with no choice. The customer service I experienced yesterday was phenomenal. Me and my wife came in to get new phones and we worked with Tony W.
He was by himself and the store was packed. Pretty much a one man army and he was very professional and prompt. We will definitely come back & spread the word! Thank you Tony!
TZ
Tim Zielinski
Dec 1, 2025
5.0
Brian made my visit at Verizon so helpful and great. This is the only store that I come to! I appreciate the help always !
What products and services does Verizon at 132 S Cedar St, Mason offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including 5G network coverage for consumers and businesses.
What are the store hours for Verizon at Mason?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 6:00 PM.
Does Verizon in Mason provide in-store and curbside pickup options?
Yes, Verizon offers both in-store pickup and curbside pickup services for customer convenience.
Which wireless brands are available at Verizon in Mason?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and more.
How can I make an appointment at Verizon Mason?
You can schedule an appointment online at https://wirelesszone.com/appointments/ for services and consultations.
What are the main contact details for Verizon in Mason?
You can reach Verizon Mason by phone at +1 517-604-6180 or email at wz802@wireless-zone.com.
Are there any fitness centers near Verizon in Mason?
Yes, Snap Fitness, Armor Fitness LLC, Snap Fitness Mason, and Brave Heart Fitness are nearby gyms where you can work out before or after visiting Verizon.
What dining options are available near Verizon Mason?
Nearby restaurants include Marco's Pizza, China One (an Asian buffet), Asian Taste (Chinese dim sum), The Butcher Block food truck, and Tipsy Nickel Bar & Grille for bar and grill dining.
Are there any medical or urgent care facilities near Verizon Mason?
Yes, Peak Performance Physical Therapy and Lansing Urgent Care are nearby medical service providers for your healthcare needs.
How can nearby retail stores complement a visit to Verizon Mason?
Nearby retail stores like Dollar General and AutoZone provide convenient shopping for everyday items and automotive needs, making it easy to run errands alongside your Verizon visit.
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