Verizon

4.8
517 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Mason, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 132 S Cedar St.

Location

Verizon
132 S Cedar St, Mason, MI
48854, United States

Hours

Reviews

4.8
515 reviews
5 stars
470
4 stars
19
3 stars
4
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers praised the exceptional customer service provided by staff members, particularly highlighting individuals like Brian and Zaine for their helpfulness and professionalism.

Knowledgeable Staff

Customers frequently noted the staff's knowledge and ability to assist with various issues, from phone upgrades to troubleshooting.

Positive Experiences

Many reviews reflected overall positive experiences at the store, with customers expressing gratitude for the assistance they received.

Inconsistent Service

A few customers reported negative experiences, citing issues with service availability and feeling overlooked during their visits.
  • RC
    Rap Circle
    Dec 29, 2025
    5.0
    Came into the store with questions about my bill and Anthony W was very fast & efficient and helped me out so much. I will definitely be coming back to upgrade my phones
  • AJ
    Adam Smith Jr
    Dec 16, 2025
    5.0
    I’m not usually one to submit reviews but I was left with no choice. The customer service I experienced yesterday was phenomenal. Me and my wife came in to get new phones and we worked with Tony W. He was by himself and the store was packed. Pretty much a one man army and he was very professional and prompt. We will definitely come back & spread the word! Thank you Tony!
  • TZ
    Tim Zielinski
    Dec 1, 2025
    5.0
    Brian made my visit at Verizon so helpful and great. This is the only store that I come to! I appreciate the help always !
  • PK
    pahulpreet kaur
    Nov 9, 2025
    5.0
    AMAZING customer service. Brian has the best customer service with real care and concern with his service. He is the best in the game and is setting a great precedent for Verizon!!!!
  • RB
    Randy Bowen
    Jul 24, 2025
    5.0
    I broke my phones screen and lance helped me get my nee phone up and working fast!

Frequently Asked Questions About Verizon

What products and services does Verizon at 132 S Cedar St, Mason offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including 5G network coverage for consumers and businesses.

What are the store hours for Verizon at Mason?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 6:00 PM.